Located in the heart of Palo Alto, CA and Silicon Valley, The Zen Hotel boasts boutique style accommodations, clean Asian design and offers exceptional value with a complimentary full hot breakfast buffet.
We just used this as a crash pad, but the photos online made it look a lot bigger and nicer than it was. However, the service was great. The people were kind.
SB
Sean Barron
Feb 27, 2026
2.0
I start with the goods because its shorter. Limited cover parking. The place was clean ish, and lots of outside seating. Some rooms have an extra door to sit in there "garden area". Now for the bad. First be aware they charge for parking 10$ that is not noted on the website although there are plenty of spots MAYBE 5 cars that night overall. Most of the "garden" area plants have been removed and driplines laying all over plus none of the water features showed were working or even clean. The rooms entrances were wierd and hazardous because you have to like rock skip to make it and with bags in hand its not easy specially if your older. They made an island with pebble rocks and tiles to step on before u get to your door. We requested a handicap room which worked fine but the handicap parking spot is very difficult to fit into because its behind a building and wedged between the railing. The room looked great at a glance. Let's get into the room, the big TV we had worked fine but the remote didnt. You have to literally stand right next to the tv to make it work. The fridge was a little dirty in the sealed areas and the beds were horrible. The fold out couch what you expected. The queen bed was very low and the pillows were half sized being small, you need at least 3 of them to make one. The thermostat was hard to figure out and for the size of the room and extra counters they could have added a large mirror for getting ready. The bathroom was OK, yet the mirror for the size bathroom was very tiny. Almost 12 by 24inch when there is clearly enough space for a larger one. The main issue in the bathroom is the horrible toilet paper and the shower, although its a walk IN shower, the doors is seals are inside the shower so any water that hits the glass will drain out onto the bathroom floor. It did this pretty much the whole time making it super slippery outside the shower and a big water mess. Being handicap its not great to deal with. Lastly the morning breakfast was, I mean what do you expect but in the pictures they show orange juice and fruit, which was never provided. All that was available was coffee with one type of cream, powder eggs, sausages, and tater tots. They had a waffle maker and some yogurt but I passed on that. I would not recommend unless they did some serious renovations
SL
Steve Leonard
Feb 13, 2026
5.0
Quiet room away from busy street. Comfortable bed. Friendly staff. Self-serve breakfast included scrambled eggs, sausage and potato tots. Also had yogurt, cereal and fresh fruit. Reasonable price for location.
EM
E M
Feb 12, 2026
5.0
Raúl went above and beyond to help accommodate with my needs for a sick family member. Great service !
TF
Tammy Fitzpatrick
Feb 8, 2026
5.0
This place is so nice, The rooms are cute with lots of amenities very comfortable beds. Plenty of pillows very clean smells fresh. The people are kind and the rates are reasonable. I I loved it.
The Zen Hotel is located at 4164 El Camino Real, Palo Alto, CA 94306, United States.
What are the check-in hours at The Zen Hotel?
The Zen Hotel is open 24 hours a day, seven days a week.
What type of accommodations does The Zen Hotel offer?
The Zen Hotel offers boutique-style accommodations with clean Asian design and exceptional value.
Does The Zen Hotel provide breakfast?
Yes, The Zen Hotel offers a complimentary full hot breakfast buffet to its guests.
What payment methods are accepted at The Zen Hotel?
The Zen Hotel accepts American Express, Cash, Check, MasterCard, and Visa.
How can I contact The Zen Hotel for reservations or inquiries?
You can contact The Zen Hotel by phone at +1 650-493-4492 or via email at stay@thezenhotel.com.
Where can I find more information or book a room at The Zen Hotel?
More information and direct booking can be done on their website at http://www.thezenhotel.com/.
What nearby places can I visit around The Zen Hotel?
Nearby places include BPC Art Studio, Awazi African Heritage Center, and Merna Tajaddod Orthodontics, offering options for art, community services, and dental care.
Are there convenient places to buy pharmacy or convenience items near The Zen Hotel?
Yes, Walgreens is located nearby providing pharmacy services and convenience store products.
Where can I get coffee or a snack close to The Zen Hotel?
Nearby you can find Starbucks and Anko Bakery Cafe for coffee and bakery treats.
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