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Hampton Inn & Suites Palmdale

4.1
(731 reviews)

Business Details

39428 Trade Center Drive, Palmdale, CA
93551, United States
(661) 265-7400
https://www.hilton.com/en/hotels/pdlcahx-hampton-suites-palmdale/

About

HotelHampton Inn
Daily Mandatory Charge includes: Palmdale Tourism Improvement District Assessment and California Tourism Assessment. Nestled perfectly in the heart of Palmdale, California, this Hampton Inn & Suites hotel is surrounded by a fantastic variety of restaurants, shopping and fun activities. The Hampton Inn & Suites Palmdale, CA is a three-story hotel with all interior entry doors to eighty-five rooms that feature amenities which include coffeemaker, iron, ironing board and hair dryer as well as high-speed internet and cable TV with movie channel. In addition, the Palmdale, California Hampton Inn offers spacious studio suites that feature a king size bed, sleeper sofa, wet-bar, refrigerator and microwave. This Palmdale, California hotel features a two-story lobby with a cozy fireplace as well as a complimentary 24-hour executive internet center and a Suite Shop were hotel guests of the California Hampton Inn Palmdale can purchase snacks, drinks and toiletries. Hotel guests at this California Hampton Inn in Palmdale will enjoy complimentary On the House hot breakfast buffet served daily and Monday through Friday complimentary On the Run Breakfast Bags and USA Today newspaper. The Hampton Inn Palmdale hotel provides the convenience of complimentary wireless high-speed internet in the lobby, meeting rooms, boardroom and all public areas, as well as coffee and tea 24 hours a day in the hotel lobby. Hampton Inn Palmdale, California hotel guests have the added year-round luxury of relaxing in the outdoor heated swimming pool or the oversized hot tub or working out in the fitness center. All stays at the Hampton Inn & Suites Palmdale hotel in California are backed by our 100% satisfaction guarantee. If you're not satisfied, we don't expect you to pay. That' s 100% Hampton. We love having you here at the Hampton Inn & Suites Palmdale, California!

Location

Hampton Inn & Suites Palmdale
39428 Trade Center Drive, Palmdale, CA
93551, United States

Hours

Reviews

4.1
731 reviews
5 stars
377
4 stars
184
3 stars
69
2 stars
34
1 star
67

What are people saying?

AI-generated from recent customer reviews

Staff Service

While many customers praised the friendly and helpful staff, there were notable complaints about rudeness and unprofessional behavior from some front desk employees.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty bathrooms and reports of bed bugs, which significantly impacted customer satisfaction.

Parking Charges

A common complaint was the unexpected $12-$15 parking fee, which many customers felt was misleading and not clearly communicated during booking.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with some guests specifically mentioning excellent service in the breakfast area.

Location and Amenities

Guests appreciated the hotel's convenient location near shopping and restaurants, but noted that the property itself felt outdated and in need of renovations.
  • AU
    A Google User
    Feb 4, 2026
    1.0
    Please I never write this kind of review but being 66 an a AMEX Plat an Hilton Gold customer. I ask for a handicap room with a bathroom accordingly an when I checked in I was told "NO" we don't have a unit for you. The next morning I ask the housekeepers and they were so kind an gladly showed me a few rooms that were open and what I needed and booked. Shame on the front desk for acting like this and being lazy for a good Hilton customer. Please know If the Hampton Inn reaches out and makes this right I will remove this review.
  • SS
    Sean Smiley
    Jan 19, 2026
    4.0
    Friendly, helpful staff. Clean rooms. The lobby has a weird smell, but overall a nice place to stay.
  • ED
    Ed David
    Jan 13, 2026
    1.0
    We arrived at the hotel past midnight on Christmas Eve, the person on the front desk (Carmen) was extremely rude and unprofessional. The next day we called back due to an unauthorized charge and talked about the issues we had resolution.
  • AM
    Antonio Magni
    Dec 28, 2025
    5.0
    Very good location, is close to a tons of restaurants and shopping centers. The room is very spacious and clean. Even if I face the highway the room is very quiet. The television is modern, fast, big and responsive. Beautiful stay!
  • AS
    Amy S
    Dec 21, 2025
    1.0
    BUYER BEWARE: They still charge for parking despite the Hilton website saying they offer free parking. This false advertising by Hilton has been going on for OVER A YEAR, and we reported it to the BBB a year ago. We even talked to a rep at Hilton regarding the parking charges. You'd think they would fix the website rather than create angry customers that Hampton Inn staff have to contend with. I thought I'd give them another shot, but I refuse to pay for hotel parking in the AV—no hotel in the AV is hurting for parking spaces to warrant charging for it.

Brand Certified Facts from Hampton Inn & Suites Palmdale

This information is certified by Hampton Inn & Suites Palmdale and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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