Best Western Plus John Jay Inn & Suites

4.1
592 reviews

About

HotelBest Western
At the Best Western Plus John Jay Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus John Jay Inn & Suites will stand out among other hotels in Palmdale,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus John Jay Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus John Jay Inn & Suites
600 W Palmdale Blvd, Palmdale, CA
93551, United States

Hours

Reviews

4.1
592 reviews
5 stars
302
4 stars
167
3 stars
58
2 stars
26
1 star
39

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including dirty towels, dust, and reports of bed bugs.

Staff Performance

While many guests praised the friendly and helpful staff, there were also reports of rude service from some employees.

Breakfast Quality

The breakfast offerings received mixed reviews, with many guests expressing disappointment over limited options and quality.

Room Comfort

Several guests reported uncomfortable beds and issues with room amenities, such as malfunctioning air conditioning and refrigerators.

Value for Money

Guests noted that while the hotel is affordable, many felt it did not meet the expectations of a 'Plus' designation compared to other Best Westerns.
  • JP
    Jason Paz
    Jan 1, 2026
    5.0
    Very nice staff and nice rooms. Very clean!
  • JH
    Jonathan Hopwood
    Nov 27, 2025
    2.0
    The room is okay for a 2 star hotel, however I have stayed at far nicer Best Western and was not even a Plus. The receptionist lied about the pool hours and both front desk employees were extremely rude. Breakfast was another let down as they just served cheap egg and sausage croissant sandwiches that are just microwaved. The Holiday Inn just up the road is far nicer, higher quality and freshly made Breakfast. All for a 10 dollars more.
  • DP
    David Page
    Oct 12, 2025
    1.0
    Seriously, the worst Best Western I’ve ever stayed in the first room. They gave me reeked of cigarette smoke and pot they put me im another room. It smelt better, but the whole hallway smelled of cigarettes. The room was dusty and dirty, not clean. The bed was very uncomfortable I was tossing and turning all night and maybe got two hours of good sleep and to top it off The breakfast was just a heated Jimmy Dean sandwich wrapped in foil. Best Western plus’s have always had a full breakfast I’ve ever stayed in. This should not be a Best Western plus it should be a Best Western sure stay inn seriously, on quality with a motel six i’ve stayed in 100 different. Best westerns on top tier reward status with that brand this one falls at the very bottom of the list. The whole hotel seemed dated dirty and cheap. Afford at all cost unless you’re fine with a motel six style hotel and I guess you’d be OK with this one.
  • AT
    Anne Tyszka
    Sep 15, 2025
    5.0
    Very quiet with great and helpful people!
  • DV
    Diana Virgen
    Aug 3, 2025
    1.0
    honestly , the service was good but the room was dirty, the shower had hairs on the wall and the bed had a bug in it. i took pictures and i woke up with bites. i stayed here before and it was good but this time it wasn’t. very disappointed i have bites all over me

Frequently Asked Questions About Best Western Plus John Jay Inn & Suites

What amenities are available at Best Western Plus John Jay Inn & Suites?

The hotel offers free Wi-Fi, spacious work desks in guest rooms, in-room mini fridges for extended stays, and an in-house fitness room.

What are the check-in and check-out hours at Best Western Plus John Jay Inn & Suites?

The hotel is open 24 hours every day, allowing flexible check-in and check-out times.