Brand Certified
Best Western Plus John Jay Inn & Suites
4.1(599 reviews)
Certified by Best Western Plus John Jay Inn & Suites • Mar 01, 2026
Business Details
600 W Palmdale Blvd, Palmdale, CA
93551, United States
Certified by Best Western Plus John Jay Inn & Suites • Mar 01, 2026
(661) 575-9322
Certified by Best Western Plus John Jay Inn & Suites • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Plus John Jay Inn & Suites • Mar 01, 2026
About
Certified by Best Western Plus John Jay Inn & Suites • Mar 01, 2026
HotelBest Western
At the Best Western Plus John Jay Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus John Jay Inn & Suites will stand out among other hotels in Palmdale,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus John Jay Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus John Jay Inn & Suites • Mar 01, 2026
Best Western Plus John Jay Inn & Suites
600 W Palmdale Blvd, Palmdale, CA
93551, United States
Hours
Certified by Best Western Plus John Jay Inn & Suites • Mar 01, 2026
Reviews
4.1
599 reviews
5 stars
304
4 stars
169
3 stars
59
2 stars
26
1 star
41
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, towels, and bathrooms, with some guests reporting bed bugs.
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were also reports of rudeness and poor service from certain employees.
Breakfast Quality
Guests expressed disappointment with the breakfast offerings, describing them as limited and of low quality compared to other hotels.
Noise Complaints
Several reviews mentioned noise disturbances from neighboring rooms and hallways, impacting the overall comfort of the stay.
Room Comfort
Feedback on room comfort was mixed, with some guests enjoying their stay while others reported uncomfortable beds and inadequate amenities.
- MEMeg EhisFeb 21, 20265.0Nice place
- MLMaziko LeeFeb 10, 20261.0It was nice, but the WATER in the bathroom was COLD. I told the manager(?) multiple times and he refused to believe me. He told me to run the water for fifteen/twenty minutes. He even went into the bathroom and touched the water. He ran the water for another ten minutes and insisted it was supposed to be warm. LISTEN. Maybe he didn't want to call a plumber? But questioning my word even after seeing the water was still very cold was very rude.
- TATanajj AhamedFeb 4, 20261.0Do NOT stay at this hotel. Horrible smell as soon as you enter the lobby and the room. Torn sheets, black droppings on pillows and most of all BED BUGS. Had to leave the hotel at 1 am because of them. Its a disgusting place. I don’t know how they’re still in business.
- DADeeAnn AndersonJan 31, 20264.0Our room was quiet, very clean and comfortable.
- MKmike kroneJan 31, 20263.0The positives of this Inn/room . . . The room is clean. Bed is comfortable. Their choice of bath towels are nice. The room is ideal for a minimalist. Just the basics of what you need for your day to day and additional things that I won't use or need but its a nice offering. Shower is hot. AC/Heater is working & comfortable. The single cup coffee maker is perfect! Continental breakfast offering is fine. A handful of eats & drinks to start your day. Nothing spectacular. Pleased that their fresh roasted coffee maker in the lobby uses starbucks esspresso beans and is available 24 hours a day
Brand Certified Facts from Best Western Plus John Jay Inn & Suites
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