Business Details
About
HotelHilton
The Hilton Palm Springs hotel is a Southern California desert retreat situated downtown in the desirable Village of Palm Springs at the foot of the San Jacinto Mountains, just over a mile from the Palm Springs International Airport. Walking distance to the Palm Springs Convention Center and Spa Casino with chic shops and boutiques, art galleries, sidewalk cafes, museums, nightclubs and theatres right on our doorstep. With 261 spacious guest rooms and 33,000 square feet of flexible special event space, whether you are traveling for business or simply escaping to one of California's favorite destinations, the Hilton Palm Springs hotel will exceed your expectations.
Our Hotel Features Elements Spa - our state-of-the-art day spa, 33,000 square feet of flexible special event space including Two Ballrooms, 1 1/2 Acre Landscaped Pool Courtyard, Climate controlled Pool (the pool can be both heated and cooled), Two outdoor whirlpools, Fully equipped Precor Fitness Center, The Terrace Restaurant, eclectic American Cuisine, Al Fresco Bar, serving light fare and cocktails poolside, Harvey's Lounge, happy hour and cocktails, In-Room dining, Gift Shop, Business Center and High Speed Wireless, Full Service Audio/Visual Team.
If outdoor activity is more your scene, our hotel staff is happy to arrange a day of shopping, a trip on the Palm Springs Aerial Tramway, a day at Joshua Tree National Park, golf, tennis, hiking, jeep tour or balloon rides. We also have premier evening entertainment nearby such as The Palm Springs Follies, local jazz and cabaret.
The Palm Springs area is home to some of the nation’s best events including The Kraft Nabisco Championship Golf Tournament, The Bob Hope Chrysler Classic Golf Tournament, BNP Paribas Open Tennis Championship, Coachella Music Festival, Stagecoach Country Music Festival and The Desert Circuit Horse Shows.
The Hilton Palm Springs hotel will provide you with the ultimate desert hotel experience.
Location
Hilton Palm Springs
400 East Tahquitz Canyon Way, Palm Springs, CA
92262-6605, United States
Hours
Reviews
4.1
2,231 reviews
5 stars
1,180
4 stars
556
3 stars
213
2 stars
117
1 star
165
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, highlighting specific individuals for their exceptional service.
Location
The hotel is frequently noted for its excellent location, being within walking distance to restaurants and attractions.
Room Condition
Several reviews mentioned that the rooms are dated and in need of renovation, with issues such as cleanliness and maintenance being common complaints.
Amenities
While the pool area and landscaping received positive remarks, there were complaints about the food and beverage options, as well as parking fees.
Customer Experience
Mixed experiences were reported regarding customer service, with some guests expressing dissatisfaction with front desk interactions and billing practices.
- NANorma Jean Andrews1 day ago5.0I was so honored to be a hostess for the Palm Springs film festival filmmakers. Great place to welcome everyone to the lounge where they could enjoy compensatory wine and snacks. The lounge location, ambience, is excellent to relax and kickback. The bartenders and staff were excellent to work with.
- ELEl L.1 day ago5.0Surprisingly I had a very pleasant stay at Hilton Palm Springs. Yes it’s overall outdated especially the exteriors like what other reviewers said, but I found the interior to be better than what I expected - renovated bathroom, spacious indoor space with very comfortable mid century style lounge chairs and the property is super close to DTPS (two blocks away). I have a Hilton Diamond status so we had a free room upgrade to the Alcove room and $15 F&B credit/person. I would describe the hotel as an older residence inn without kitchen. We were lucky and got a really good nightly rate but I could understand where the frustration comes from if you have to pay closely to $400/night.
- EEElsa-Z6 days ago4.0The hotel rooms are really outdated; they're only suitable for short stays of a few days. The staff is very professional. I hope they can add public washing machines and dryers. After the pandemic, I'm reluctant to have the staff wash my clothes, not because I don't want to pay for laundry service, but because I'm now always worried about various viruses. I hope Hilton will consider making improvements and keeping up with the times.
- LMLin MaDec 31, 20251.0The staff of the hotel is very nice and professional. Hotel facilities is tooooooooooo old. There are a lot of hidden fee when you check out. Not recommended to stay. My marriage is in Hilton so it was my preferred choice for 10+ years even if a bit expensive than other hotels, but will not choose Hilton for future stay any more because of this experience. Some unique things to experience the hotel, 1. the EV charger is 1Kw, which is rare in other hotel and facilities, anyone with EV who want to test their EV works for slow charger, it is a good choice. And 50% of the 1Kw chargers are broken; 2. We paid around 400 USD for a night, but need to beg front desk for a bottle of water; 3. No pen or paper in the hotel room when I want to take some notes
- SPShailesh PatelDec 29, 20252.0I had a very disappointing stay at this hotel. The reception staff were unfriendly and unwelcoming from the start. The hallways, and room all looked outdated and poorly maintained, with unpleasant smells throughout. Overall, it was a poor experience, and I wouldn’t recommend staying here.
Frequently Asked Questions About Hilton Palm Springs
What are the check-in and check-out times at Hilton Palm Springs?
Check-in is at 4:00 PM and check-out is by 12:00 PM at Hilton Palm Springs.
Does Hilton Palm Springs offer free Wi-Fi to its guests?
Yes, Hilton Palm Springs provides Wi-Fi in public areas along with public internet terminals.
Are pets allowed at Hilton Palm Springs?
Yes, pets including cats and dogs are welcome at Hilton Palm Springs.
What dining options are available at Hilton Palm Springs?
Hilton Palm Springs has five restaurants including The Terrace Restaurant and Al Fresco Bar, offering eclectic American cuisine, bar service, and in-room dining.
What accessibility features does Hilton Palm Springs provide?
The hotel offers accessible parking, accessible elevators, and is mobility accessible to assist guests with disabilities.
Are there fitness and wellness facilities available at Hilton Palm Springs?
Yes, guests can enjoy a fully equipped Precor fitness center for free, three outdoor pools, hot tub, and Elements Spa, a state-of-the-art day spa at the hotel.
Is parking available at Hilton Palm Springs?
Yes, Hilton Palm Springs offers both self-parking and valet parking services for guests.
What environmentally friendly initiatives does Hilton Palm Springs follow?
The hotel is ISO14001 and ISO50001 certified, follows the Hilton LightStay program, uses eco-friendly toiletries, and employs energy-efficient systems including lighting and heating/cooling.
What nearby dining options can guests visit around Hilton Palm Springs?
Guests can visit popular nearby restaurants and bars such as Zadie Cafe, Terrace Restaurant, Al Fresco Bar, and the hotel’s own bar, Harvey’s Lounge, all within walking distance.
What local attractions are near Hilton Palm Springs for guests to explore?
Guests can explore Mt. San Jacinto State Park for outdoor activities, attend events like Club Skirts Dinah Shore Weekend, or shop and enjoy local art galleries and theatres located nearby.