The Hilton Palm Springs hotel is a Southern California desert retreat situated downtown in the desirable Village of Palm Springs at the foot of the San Jacinto Mountains, just over a mile from the Palm Springs International Airport. Walking distance to the Palm Springs Convention Center and Spa Casino with chic shops and boutiques, art galleries, sidewalk cafes, museums, nightclubs and theatres right on our doorstep. With 261 spacious guest rooms and 33,000 square feet of flexible special event space, whether you are traveling for business or simply escaping to one of California's favorite destinations, the Hilton Palm Springs hotel will exceed your expectations.
Our Hotel Features Elements Spa - our state-of-the-art day spa, 33,000 square feet of flexible special event space including Two Ballrooms, 1 1/2 Acre Landscaped Pool Courtyard, Climate controlled Pool (the pool can be both heated and cooled), Two outdoor whirlpools, Fully equipped Precor Fitness Center, The Terrace Restaurant, eclectic American Cuisine, Al Fresco Bar, serving light fare and cocktails poolside, Harvey's Lounge, happy hour and cocktails, In-Room dining, Gift Shop, Business Center and High Speed Wireless, Full Service Audio/Visual Team.
If outdoor activity is more your scene, our hotel staff is happy to arrange a day of shopping, a trip on the Palm Springs Aerial Tramway, a day at Joshua Tree National Park, golf, tennis, hiking, jeep tour or balloon rides. We also have premier evening entertainment nearby such as The Palm Springs Follies, local jazz and cabaret.
The Palm Springs area is home to some of the nation’s best events including The Kraft Nabisco Championship Golf Tournament, The Bob Hope Chrysler Classic Golf Tournament, BNP Paribas Open Tennis Championship, Coachella Music Festival, Stagecoach Country Music Festival and The Desert Circuit Horse Shows.
The Hilton Palm Springs hotel will provide you with the ultimate desert hotel experience.
The staff received mixed reviews; while many praised their friendliness and professionalism, others reported unfriendly service and poor attitudes, particularly at the front desk.
Room Condition
Numerous guests noted that the rooms were outdated and in need of renovation, with issues such as musty smells, cleanliness concerns, and inadequate amenities.
Location
The hotel is well-located, with easy access to downtown Palm Springs and nearby attractions, which was frequently highlighted as a positive aspect.
Dining Experience
The restaurant and bar services were criticized for being slow and inconsistent, with some guests expressing disappointment in the food quality and pricing.
Value for Money
Many guests felt that the hotel did not meet expectations for the price, citing hidden fees and a lack of amenities that align with the Hilton brand.
ML
Margo L
Feb 23, 2026
5.0
Our second visit and it was great. The service is amazing, the staff are friendly and the rooms are completely comfortable. The grounds/landscaping around the pool are impressive and always tidy. The location is super convenient. The hotel restaurant serves up a reliable, good quality breakfast with excellent service, but prices are a bit steep. The hotel is a bit dated but it’s also updated - and it has charm! A retro vibe, not too fancy, perfect for us.
TP
Tony Parker
Feb 16, 2026
1.0
Sadly this will be my last stay at this Hilton property. No clue what happened to the customer service, but it dropped over night. Looking forward to it many nights in other Palm Springs Hilton properties.
MG
M Gomez
Feb 15, 2026
3.0
The staff here is fantastic—friendly, professional, and truly welcoming. Plus, the location is unbeatable; you’re within easy walking distance to all the best shops and restaurants downtown.
Room for Improvement:
Unfortunately, the restaurant and pool/bar service really struggled. It was slow and inconsistent, which was a letdown compared to the rest of the experience. It definitely needs improvement to match the quality of the front-desk team.
Bottom Line: Stay here for the great service and prime location, but plan to head into town for your drinks and dining
JA
javier avalos
Jan 21, 2026
5.0
Very nice and intimate boutique Hotel, room was clean and welcoming. The bathroom sink needs a major upgrade. Only a toothbrush and toothpaste can only fit on the sink 😢 there's no room for a vanity unfortunately or an iron, so bring your own accessories.
EL
El L.
Jan 11, 2026
5.0
Surprisingly I had a very pleasant stay at Hilton Palm Springs. Yes it’s overall outdated especially the exteriors like what other reviewers said, but I found the interior to be better than what I expected - renovated bathroom, spacious indoor space with very comfortable mid century style lounge chairs and the property is super close to DTPS (two blocks away).
I have a Hilton Diamond status so we had a free room upgrade to the Alcove room and $15 F&B credit/person.
I would describe the hotel as an older residence inn without kitchen.
We were lucky and got a really good nightly rate but I could understand where the frustration comes from if you have to pay closely to $400/night.
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