Best Western Plus Las Brisas Hotel

Reviews

• SR

  Susan RF

  1 day ago
  1.0
  I spent last night here with my husband and 2 kiddos. We thought it would be a good idea to be downtown. It was literally a nightmare, there was a disco just in front of the room playing music super loud until 2am and after that people doing like kind of competitions with cars. My kids were waking up during the night. The room is not sound proof at all, same than being outside. We explained that to the reception staff but they said this is how sleeping in downtown is. They just need to update the rooms with better windows and doors. Breakfast was ok and staff in the dinning area was kind.
• MN

  Mark Nelson

  3 days ago
  1.0
  Rooms are dated with zero sound proofing. I'm wide awake at 4am because I can hear every single car and conversation on the road across from us. The gym requires a pelaton membership or you can't use literally any of the machines and the hotel doesn't have an account you can use. The only plus is the location. Otherwise this place sucks.
• JJ

  JorAlor8

  Nov 13, 2025
  5.0
  Visited town here for convenience of the event happening behind the building. Always cozy. Love the pool area with Jacuzzi. One minor detail would be a request of putting out either fly traps or bug zappers while the pool area is closed to reduce the amount of flies and mosquitoes that were aggravating while trying to enjoy the pool.
• BB

  Brian

  Oct 31, 2025
  2.0
  The hotel is a in a great location. Outward appearances the hotel looks great. The lobby is updated as well as the surroundings. From there though it starts going down relatively quickly. The rooms while updated, the room we had during our stay has some kind of weird dip in the middle of it. While normally I doubt that this would be a factor to comment on, here at this hotel it’s different. The entire console where the tv, desk, mini fridge, dresser drawers are is attached to the wall. Again, not a big deal until you factor in the dip in the floor. The console is literally hanging off the wall and has such a slope to it the dresser drawers don’t stay closed. This is dangerous to say the least. In the middle of the night you might have went to bed with them shut but then they slide open on their own. Ended up having to get up in the middle of the night to use the restroom and about killed myself on the drawer that popped open in the middle of the night. Ultimately, I had to fix it with putting some cardboard under the legs of the console to lift it back up enough to stop the drawers from sliding out. It was evident that other guests have had the same issue and someone tried to fix it the same way but did not get it high enough up to stop it. This is a simple and quick maintenance fix with a couple shims. One would think the liability of someone severely injuring themselves on tripping on a drawer at night would out weigh the expense of a $2 shim. The other notable thing is they “offer” a gym on site, however, it’s not functional. They have several treadmills, but opted for a high end Eschelon $6000 weight machine, but it requires a subscription. Because of a long standing back injury and needing to do physical therapy exercises daily we always use a hotel that has a gym. When I asked the front desk how can we actually use a gym when it requires a subscription, they were not super helpful. All they said was oh the treadmills will work as a guest. When I specifically said I needed the resistance machine I did not get much of an answer other than “oh our subscription expired.” If you are going to offer a gym in house, but then make it require a subscription service to use it, you might want to let people know ahead of time so if they need to make other arrangements they can; or better yet don’t buy equipment that requires a subscription in the first place, or ensure that if you do your corporate office keeps those valid so guests can actually use the offered gym facilities. Also due to the dip in the floor the door has about an inch + gap. In the photo below you can see one side it starts flush, then the floor drops about an inch or more down, which coincides with the console drawers not staying closed.
• LL

  Lee

  Oct 14, 2025
  5.0
  Wonderful hotel for the price and location. Just a few minor shortcomings but still 5 stars. My first time visiting Palm Springs and I chose this hotel for the affordability and location. I was also looking at the Zoso hotel next door but they charge a ridiculous resort fee so I went with this one instead. Room: I got 2 queen beds which was perfect for 2 couples. Rooms aren't huge but that wasn't a big deal since we were just there to change, shower, and sleep. Bathroom was clean but the body wash was empty. The fridge worked and the room included a huge TV. There are also a bunch of seating areas on each floor so if you need more space or just want to be outside, you can. Pool: relatively clean. Yes there are leaves but there are trees everywhere, so that is expected. Hot tub also clean and not overly treated with chemicals. Only downside is that the pool is surrounded by the hotel, trees, and a mountain, so the sun may only be showing in the morning/early afternoon only. Breakfast: I stopped by for a coffee and snack but each day they had eggs, sausage, biscuits, waffles, cereal, yogurt, muffins, fruit, etc. Its a pretty decent offering considering it is included in the price. Bar: probably best to skip it for mixed drinks. The bartender literally measured everything with a cup which takes forever when making drinks for multiple customers. Gym: this is probably the only downside of my stay. The equipment itself is newer and high end (Echelon and Peloton machines). However, none of the machines were able to connect to the internet so you could not actually use them or their programs. The treadmill, elliptical, and cycle won't actually work unless you are connected. The gym is also fairly small, only 3-4 people at a time max. Some other important things to remember. When I booked, I chose the non-pool room view and I am glad I did. None of the rooms actually have a true "pool view" since there is a walkway in between the room and outer wall. I was given a pool view room anyway but could barely see the pool outside of the window. Location is great. It is only a few minutes walk from all the bars and restaurants. But the downside of this is that there are about 3 nightclubs surrounding it so you will hear loud music on weekends going until 1-2AM. Its not super loud but if you are a light sleeper, you may notice it more. Lastly, I asked the hotel for late check out and they gave me an hour at no additional cost, which I thought was nice. They will also hold your bags for you so you can pick them back up when you are ready to leave. Overall, I loved my stay here and will definitely stay again.

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