Best Western Inn at Palm Springs

3.7
860 reviews

About

Hotel
Located in Palm Springs,CA, the Best Western Inn at Palm Springs is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Inn at Palm Springs
1633 S PALM CANYON DR, Palm Springs, CA
92264, United States

Hours

Reviews

3.7
860 reviews
5 stars
296
4 stars
256
3 stars
137
2 stars
85
1 star
86

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms, carpets, and bathrooms.

Dated Facilities

Many customers noted that the hotel is outdated and in need of renovations, with several mentioning issues like old furniture and appliances.

Staff Performance

While some guests praised the friendliness of the staff, others reported poor customer service experiences, particularly at check-in.

Breakfast Experience

The breakfast received mixed reviews; some enjoyed it while others found it lacking in quality and variety.

Location Benefits

Guests appreciated the hotel's convenient location near downtown Palm Springs and various attractions.
  • AB
    Andrew Boyles
    Nov 15, 2025
    5.0
    For the price and location, it is one of the best deals in Palm Springs. Breakfast was 8.5/10, hot tub worked, view of mountains very nice, refrigerator small but it worked, TV was able to connect to HDMI and worked very well, room clean, slight odor from water in bathroom đźš» but not a big deal, bed comfortable, not too noisy, was able to sleep well, Pool area very comfortable (although chairs need repairs on fabrics for many). Overall would stay again as price vs value is acceptable versus all the alternatives.
  • DT
    Danielle Timpani
    Nov 2, 2025
    5.0
    What a good last minute place.
  • PP
    Piedet65
    Oct 11, 2025
    5.0
    Buon hotel, camere pulite con letti comodi. Colazione all'aperto bordo piscina buona.
  • SK
    Sergio Kancyper
    Sep 21, 2025
    1.0
    The hotel is run-down and poorly maintained. The room and common areas were dirty, and it’s clear that proper upkeep has been neglected. Overall, a disappointing stay — definitely a bad choice and not worth the price
  • TT
    Tracey “Trace”
    Sep 18, 2025
    3.0
    We will not be able to come back here. This is a dated hotel and our room was fine but breakfast is not accessible if you are handicapped as you have to climb stairs in and out to get to the pool where Bashar is served. It's way too hot to eat outdoors and the bugs would not quit around my husband. I could not access the area since I can't climb stairs. We were not told if this upon check in. We drove over to the pool but when we saw the stairs I had to stay in the car and my husband had to go get food and bring it to me. This is a bad set up. Why not convert 2 rooms into a breakfast area with air conditioning and no bugs and accessibility for handicaps? Place needs upgrades and repairs.

Frequently Asked Questions About Best Western Inn at Palm Springs

Does Best Western Inn at Palm Springs offer free breakfast to guests?

Yes, the Best Western Inn at Palm Springs provides complimentary breakfast to all guests.

Are pets allowed at Best Western Inn at Palm Springs?

Yes, pets are welcome at the hotel, and dogs are specifically allowed.