Best Western Inn at Palm Springs

3.7
866 reviews

About

HotelBest Western
Located in Palm Springs,CA, the Best Western Inn at Palm Springs is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Inn at Palm Springs
1633 S PALM CANYON DR, Palm Springs, CA
92264, United States

Hours

Reviews

3.7
866 reviews
5 stars
301
4 stars
256
3 stars
138
2 stars
85
1 star
86

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty rooms and common areas, as well as pest problems.

Staff Service

While some guests praised the friendliness and helpfulness of the staff, others reported poor service and negative interactions during check-in.

Room Condition

Many guests noted that the rooms were outdated and in need of repairs, with issues such as musty smells, broken fixtures, and inadequate maintenance.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the variety, others found it lacking in quality and freshness.

Location

The hotel is well-located near downtown Palm Springs, which was positively mentioned by several guests.
  • CC
    Carmen
    Jan 4, 2026
    3.0
    Conveniently located hotel with good amenities and lets dogs stay. Beautiful Mountain View’s and was able to spot bighorns. Affordable priced rooms were clean. The staff was good. Bed wasn’t comfy, though. The mattress needs refreshing, and the pillows are not comfortable. The hard floors for the dogs is convenient. During rain event the WiFi didn’t work and it reeked of urine smell. The smell apparently came from the sink, but not 100% sure The AC fan can’t be manually controlled. The doors don’t closed completely because there’s a gap on the floor. Therefore, all noise could be heard, and the gap is big enough for some small critters to crawl in. Loud neighbors were heard passed midnight, and upstairs walking produced cracking noises throughout the night. Needless to say that we barely slept, and woke up with back and neck pain. Breakfast is good. But outdoor surroundings need to be cleaned up.
  • AC
    Anna Cabrnoch
    Dec 29, 2025
    5.0
    Lovely clean rooms, GOOD beds. Small fridge microwave, safe. Nice, heated pool.
  • DG
    David Granneman
    Dec 2, 2025
    5.0
    Everything was terrific. Great value. Pool are is large clean and in good order. All staff members were pleasant and helpful. Would definitely stay here again
  • AB
    Andrew Boyles
    Nov 15, 2025
    5.0
    For the price and location, it is one of the best deals in Palm Springs. Breakfast was 8.5/10, hot tub worked, view of mountains very nice, refrigerator small but it worked, TV was able to connect to HDMI and worked very well, room clean, slight odor from water in bathroom 🚻 but not a big deal, bed comfortable, not too noisy, was able to sleep well, Pool area very comfortable (although chairs need repairs on fabrics for many). Overall would stay again as price vs value is acceptable versus all the alternatives.
  • DT
    Danielle Timpani
    Nov 2, 2025
    5.0
    What a good last minute place.

Frequently Asked Questions About Best Western Inn at Palm Springs

Does Best Western Inn at Palm Springs offer free breakfast to guests?

Yes, the Best Western Inn at Palm Springs provides complimentary breakfast to all guests.

Are pets allowed at Best Western Inn at Palm Springs?

Yes, pets are welcome at the hotel, and dogs are specifically allowed.