At the Best Western Plus Palm Desert Resort you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Palm Desert Resort will stand out among other hotels in Palm Desert,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Palm Desert Resort will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Staff received high praise for being friendly, helpful, and accommodating throughout guests' stays.
Breakfast Quality
The breakfast was frequently highlighted as a standout feature, with many guests enjoying the made-to-order options.
Room Cleanliness
Most reviews noted that the rooms were clean and well-maintained, although some mentioned issues with odors and outdated decor.
Location
The hotel is well-located near shops and restaurants, making it convenient for guests.
Maintenance Issues
Several guests reported problems with hot water availability and some dated facilities, indicating a need for maintenance and updates.
MR
Molly Reed
Nov 7, 2025
3.0
Over charged on check in have my booking price conformation and it’s over 100$ off. Yes that’s even after fees are added to it as well. Then a noise complaint at 930pm. Quiet hours are at 10pm. Didn’t bother to confirm either….. two of us are talking and one reading a book and they can hear nothing when call to talk to us about complaint. We were shocked when we got the complaint. Just told quiet hours are at 10pm and we need to keep it down. We told him we were talking and one person was reading he didn’t care or want to hear anything about the fact we weren’t being loud. On top of it not being in quiet hours at all. Super rude. So we aren’t allowed to talk in our room? Not impressed. Will not be coming back here and will make sure to let people know it’s not a bad place as far as the room being decent but watch the bill cause what you get told the price is and what they charge is way different and they don’t bother verifying truthfulness of complaints……so just a heads up.
GC
gilbert cerda
Nov 2, 2025
5.0
First I want to Thank Andrea and Best Western in honoring My Wife Cookie for being 25 years cancer Free
Customer Service was great
Room was very good and bed was comfortable
Breakfast was truly awesome
thanks Again
PH
Priscilla Hanlon
Oct 20, 2025
5.0
One of the nicest Best Westerns I've stayed at. Best breakfast, nice pool, view of the mountains from the 3rd floor, they even have two tennis courts.
DD
Dan
Oct 17, 2025
2.0
Arrived today, the first room smelled like old musty smoke. Not too strong but enough to notice.
The very nice front desk lady gave me another room, it smelled the same.
Tried 4 rooms, the front desk employee agreed that each room smells, that it's an older place, and probably don't have anything that doesn't smell.
BH
Bonnie Howard
Oct 11, 2025
5.0
Great location clean room with a relaxing environment. The breakfast was spectacular with a chef preparing a full on breakfast.
Everyone was friendly!