At the Best Western Plus Palm Desert Resort you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Palm Desert Resort will stand out among other hotels in Palm Desert,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Palm Desert Resort will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many guests praised the breakfast, highlighting the made-to-order options and overall quality.
Staff Service
Customers consistently noted the friendly and helpful nature of the staff, enhancing their overall experience.
Room Condition
Several reviews mentioned that while rooms were clean, many were dated and in need of maintenance or updates.
Location
The hotel’s location received positive feedback for its convenience to nearby attractions and amenities.
Noise Issues
Some guests reported noise disturbances from other guests or external sources, impacting their comfort.
SR
Sal Rodriguez
3 days ago
1.0
Be aware about this hotel,I made a reservation for Jan.the 6th-9th, then I modified it for the 9th-12th on their app,then I called spoke to some one to make sure the first reservation was voided,she said everything is good,well guess what? now I got charged 112.00 for no show the 6th, even though I was told that one was cancelled.
LM
Linda Mayers
4 days ago
3.0
Excellent friendly staff. Clean hotel. Excellent cooked to order breakfast. Dog friendly. A few sketchy people in the parking lot but they have security walking around a lot. Our car with belongings inside was unharmed. However, the bed was quite uncomfortable. Pretty hard mattress and the pillows were like rocks, all four of them. Both of us had sore backs and necks in the morning. Perhaps the hotel could offer 2 softer pillows so guests can choose their preference. All because of the bed situation, I only gave 3 stars. Everything else was good.
DT
David Taylor
Dec 15, 2025
4.0
Great location on 111. Wonderful breakfast. Great pool and hot tub. Rooms are getting a little tired.
MR
Molly Reed
Nov 7, 2025
3.0
Over charged on check in have my booking price conformation and it’s over 100$ off. Yes that’s even after fees are added to it as well. Then a noise complaint at 930pm. Quiet hours are at 10pm. Didn’t bother to confirm either….. two of us are talking and one reading a book and they can hear nothing when call to talk to us about complaint. We were shocked when we got the complaint. Just told quiet hours are at 10pm and we need to keep it down. We told him we were talking and one person was reading he didn’t care or want to hear anything about the fact we weren’t being loud. On top of it not being in quiet hours at all. Super rude. So we aren’t allowed to talk in our room? Not impressed. Will not be coming back here and will make sure to let people know it’s not a bad place as far as the room being decent but watch the bill cause what you get told the price is and what they charge is way different and they don’t bother verifying truthfulness of complaints……so just a heads up.
GC
gilbert cerda
Nov 2, 2025
5.0
First I want to Thank Andrea and Best Western in honoring My Wife Cookie for being 25 years cancer Free
Customer Service was great
Room was very good and bed was comfortable
Breakfast was truly awesome
thanks Again