Best Western The Inn & Suites Pacific Grove

4.2
570 reviews
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Business Details

660 DENNETT ST, Pacific Grove, CA
93950, United States
(831) 373-8777
http://bestwestern.com
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About

HotelBest Western
Located in Pacific Grove,CA, the Best Western The Inn & Suites Pacific Grove is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western The Inn & Suites Pacific Grove
660 DENNETT ST, Pacific Grove, CA
93950, United States

Hours

Reviews

4.2
570 reviews
5 stars
316
4 stars
150
3 stars
46
2 stars
16
1 star
42

What are people saying?

AI-generated from recent customer reviews

Room Quality

Rooms are spacious and clean, but many guests noted issues with outdated decor and maintenance problems such as broken appliances and musty odors.

Service Issues

Customer service experiences varied widely; while some guests praised the staff's friendliness, others reported rude and unhelpful interactions, particularly at the front desk.

Location

The hotel is well-located in a quiet area close to attractions, making it a favorable choice for many guests.

Amenities

Guests appreciated the included breakfast and spacious suites, but many expressed disappointment over the lack of air conditioning and limited parking.
  • JM
    JUAN M.H.
    Dec 27, 2025
    5.0
    Hotel sencillo y funcional. Limpio y con un desayuno básico y aparcamiento incluido.Relacion calidad precio buena. Como punto negativo la televisión se encendía pero no funcionaba con ninguno de los dos mandos a distancia.
  • AF
    Adam Fisher
    Dec 22, 2025
    5.0
    Great place. Close to the ocean
  • CQ
    Cindy Quinn
    Nov 11, 2025
    4.0
    Had issues with the phone not working on our room and one TV remote was controlling both TVs my TV would not be controlled unless I stood up and held the remote behind the TV took us a day and a half to get somebody there to fix the problem
  • AJ
    Andrea san juan
    Nov 2, 2025
    4.0
    Nuestra habitación contaba con un espacio de cocina con microondas, nevera y cafetera (para unidosis), por esa parte muy bien. Pero hemos ido en octubre y por la noche hace frío, la cuestión es que el aparato de calefacción hace un ruido horrible y cuesta conciliar el sueño.
  • EC
    Erin Cahill
    Oct 19, 2025
    5.0
    Wonderful in almost every way. Nice space, all the amenities I wanted, good location, beautiful rooms, clean, and good service. Tap water tastes awful, but that's the county, not this hotel in particular. If i have to be in this water-forsaken county (I'm being dramatic, it's not like it's unsafe), I'll choose this hotel.
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Frequently Asked Questions About Best Western The Inn & Suites Pacific Grove

What is the address of Best Western The Inn & Suites Pacific Grove?

The hotel is located at 660 DENNETT ST, Pacific Grove, CA 93950, US.

Is free WiFi available at Best Western The Inn & Suites Pacific Grove?

Yes, free WiFi is available for all guests.