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Best Western The Inn & Suites Pacific Grove

4.2
(571 reviews)

Business Details

660 DENNETT ST, Pacific Grove, CA
93950, United States
(831) 373-8777
http://bestwestern.com

About

HotelBest Western
Located in Pacific Grove,CA, the Best Western The Inn & Suites Pacific Grove is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western The Inn & Suites Pacific Grove
660 DENNETT ST, Pacific Grove, CA
93950, United States

Hours

Reviews

4.2
571 reviews
5 stars
317
4 stars
150
3 stars
46
2 stars
16
1 star
42

What are people saying?

AI-generated from recent customer reviews

Room Quality

Many guests found the rooms spacious and clean, but several noted issues with outdated decor and maintenance problems, such as broken appliances and musty odors.

Service Issues

Customer service experiences varied widely; while some praised the staff for being friendly and accommodating, others reported rude and unhelpful interactions, particularly at the front desk.

Location

The hotel is well-located near attractions and offers a quiet environment, which guests appreciated.

Breakfast Quality

The continental breakfast received mixed reviews, with some guests finding it satisfactory while others criticized the limited options and quality.

Accessibility Concerns

Several reviews highlighted the lack of elevators and accessibility features, making it difficult for guests with mobility issues.
  • BH
    Brent Haroldsen
    Jan 28, 2026
    5.0
    Nice hotel rooms and amenities. The continental breakfast was okay, but maybe a couple more options would be appreciated. Within a 10 minute walk to the beach. Overall, I had a good experience.
  • JM
    JUAN M.H.
    Dec 27, 2025
    5.0
    Hotel sencillo y funcional. Limpio y con un desayuno básico y aparcamiento incluido.Relacion calidad precio buena. Como punto negativo la televisión se encendía pero no funcionaba con ninguno de los dos mandos a distancia.
  • AF
    Adam Fisher
    Dec 22, 2025
    5.0
    Great place. Close to the ocean
  • CQ
    Cindy Quinn
    Nov 11, 2025
    4.0
    Had issues with the phone not working on our room and one TV remote was controlling both TVs my TV would not be controlled unless I stood up and held the remote behind the TV took us a day and a half to get somebody there to fix the problem
  • AJ
    Andrea san juan
    Nov 2, 2025
    4.0
    Nuestra habitación contaba con un espacio de cocina con microondas, nevera y cafetera (para unidosis), por esa parte muy bien. Pero hemos ido en octubre y por la noche hace frío, la cuestión es que el aparato de calefacción hace un ruido horrible y cuesta conciliar el sueño.

Brand Certified Facts from Best Western The Inn & Suites Pacific Grove

This information is certified by Best Western The Inn & Suites Pacific Grove and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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