Business Details
About
Hotel
Located in Pacific Grove,CA, the Best Western The Inn & Suites Pacific Grove is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western The Inn & Suites Pacific Grove
660 DENNETT ST, Pacific Grove, CA
93950, United States
Hours
Reviews
4.2
567 reviews
5 stars
313
4 stars
150
3 stars
46
2 stars
16
1 star
42
What are people saying?
AI-generated from recent customer reviews
Room Quality
Many guests appreciated the spacious and clean rooms, but several noted issues with outdated decor and maintenance, including musty smells and broken amenities.
Service Issues
Customer service experiences varied widely; while some praised the friendly staff, others reported rude interactions and unhelpful responses to complaints.
Location
The hotel is well-located in a quiet area near attractions, which guests found appealing for a peaceful stay.
Heating/Cooling Problems
Multiple reviews highlighted the lack of air conditioning and noisy heating units, leading to discomfort during stays.
Breakfast Quality
Guests had mixed feelings about the breakfast offerings, with some finding it satisfactory while others criticized the limited selection and quality.
- CQCindy QuinnNov 11, 20254.0Had issues with the phone not working on our room and one TV remote was controlling both TVs my TV would not be controlled unless I stood up and held the remote behind the TV took us a day and a half to get somebody there to fix the problem
- AJAndrea san juanNov 2, 20254.0Nuestra habitación contaba con un espacio de cocina con microondas, nevera y cafetera (para unidosis), por esa parte muy bien. Pero hemos ido en octubre y por la noche hace frío, la cuestión es que el aparato de calefacción hace un ruido horrible y cuesta conciliar el sueño.
- ECErin CahillOct 19, 20255.0Wonderful in almost every way. Nice space, all the amenities I wanted, good location, beautiful rooms, clean, and good service. Tap water tastes awful, but that's the county, not this hotel in particular. If i have to be in this water-forsaken county (I'm being dramatic, it's not like it's unsafe), I'll choose this hotel.
- LBLauren BarnesOct 5, 20254.0The Best Western in Pacific Grove was a great stay for 3 nights. We had a king room and there was plenty of space due to the huge walk in closet! You could almost put another bed in it. The bathroom was also spacious. The hotel was in a good location, not far from central Monterey, but not close enough to walk easily. I know there is not often a need for air conditioning in this area, but the room did get a little warm/stuffy. The ceiling fan didn't offer enough air flow. Also, we were on the third floor with no elevator. That was fine for us, but might be difficult for others. Other than that, everything was great. We would definitely stay again!
- CCchrisrushmanOct 4, 20252.0This place blew my mind when I arrived back to the room at night and saw there is no AC. I think to myself “well this is by the coast so it must be a moderate temperature” I could live without this COMMON amenity by just having the screen door open. That would be great. IF IT ACTUALLY CLOSED. Absolutely insane to not offer cooling while at the same time not maintaining your screen doors enough to have them not let in mosquitoes and other bugs. So in the precious time I have to sleep in this hotel I’ll be sweating and sleeping worse than I would in the back seat of an Altima
Frequently Asked Questions About Best Western The Inn & Suites Pacific Grove
What is the address of Best Western The Inn & Suites Pacific Grove?
The hotel is located at 660 DENNETT ST, Pacific Grove, CA 93950, US.
Is free WiFi available at Best Western The Inn & Suites Pacific Grove?
Yes, free WiFi is available for all guests.
What are the operating hours of Best Western The Inn & Suites Pacific Grove?
The hotel is open 24 hours a day, 7 days a week.
What kind of customer service can I expect at Best Western The Inn & Suites Pacific Grove?
The hotel offers superior customer service to meet your needs and exceed your expectations.
Does Best Western The Inn & Suites Pacific Grove have any special promotions or offers?
Yes, you can stay 2 nights and receive a $50 Best Western Gift Card.
Where can I find more information or book a room online for Best Western The Inn & Suites Pacific Grove?
You can visit their booking website at https://www.bestwestern.com/en_US/book/hotel-rooms.05718.html
What phone number can I call to contact Best Western The Inn & Suites Pacific Grove?
You can reach the hotel at +1 831-373-8777.
Which nearby places of interest can I visit around Best Western The Inn & Suites Pacific Grove?
You can explore Monterey, CA, known for its parks and beaches, which is close to the hotel.
How can nearby parks and beaches in Monterey, CA enhance my stay at Best Western The Inn & Suites Pacific Grove?
Guests can enjoy outdoor activities and scenic views at nearby Monterey parks and beaches before or after their hotel stay.
Are there other accommodations close to Best Western The Inn & Suites Pacific Grove?
There are several nearby hotels and motels, including multiple listings of Best Western The Inn & Suites Pacific Grove itself, in the area.