Business Details
About
Hotel
At the SureStay by Best Western Ontario Airport in Ontario, CA, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
SureStay by Best Western Ontario Airport
3201 Centre Lake Dr, Ontario, CA
91761-1214, United States
Hours
Reviews
3.9
206 reviews
5 stars
94
4 stars
49
3 stars
31
2 stars
12
1 star
20
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, highlighting specific individuals for their excellent service.
Cleanliness Issues
Numerous reviews pointed out cleanliness problems, including dirty bathrooms, stained linens, and unkempt common areas.
Breakfast Quality
The complimentary breakfast received negative feedback for being limited and of poor quality, with many customers expressing disappointment.
Room Conditions
Several guests noted that the rooms were outdated and in need of maintenance, with issues such as noise, unpleasant odors, and malfunctioning amenities.
Value for Price
While some guests felt the hotel offered good value for the price, others believed the quality did not meet expectations for longer stays.
- MCMark CooperJun 7, 20243.0It's a place to sleep for a good price
- VRVAN RICCOOct 12, 20221.0Worse place to stay because they charge u double and then they make u wait weeks to return your money. Who trained these guys in customer service. Clearly no education.
- DGDenise GrayMay 7, 20224.0It's the perfect place to come too
- MKMichele KerrNov 1, 20215.0The main thing was the rooms were clean!It was a little older but we had everything we needed and the bed was comfortable also!I would stay there again!
Frequently Asked Questions About SureStay by Best Western Ontario Airport
What type of breakfast is available at SureStay by Best Western Ontario Airport?
A free breakfast is available to all guests at SureStay by Best Western Ontario Airport.
Is the SureStay by Best Western Ontario Airport a smoke-free property?
Yes, the SureStay by Best Western Ontario Airport is a smoke-free property.
Does SureStay by Best Western Ontario Airport offer Wi-Fi access?
Yes, free Wi-Fi is available for all guests at the hotel.
What are the check-in hours for SureStay by Best Western Ontario Airport?
The hotel is open 24 hours every day, so you can check in at any time.
Where is SureStay by Best Western Ontario Airport located?
The hotel is located at 3201 Centre Lake Dr, Ontario, CA 91761-1214, United States.
Are there any special promotions currently at SureStay by Best Western Ontario Airport?
Yes, guests who stay 2 nights receive a $50 Best Western Gift Card.
What nearby hotels or accommodations are close to SureStay by Best Western Ontario Airport?
Nearby hotels include Fairfield Inn Ontario and another SureStay by Best Western location.
Are there dining options near SureStay by Best Western Ontario Airport?
Yes, Panda Inn Restaurant, a Chinese and Asian restaurant, is located nearby for dining options.
Can guests at SureStay by Best Western Ontario Airport find medical services nearby?
Yes, there are several medical centers and doctors nearby, including Kaiser Permanente and APRN World.
How can I contact SureStay by Best Western Ontario Airport for inquiries?
You can call the main phone number at +1 909-390-9855 or visit their website at bestwestern.com.