Brand Certified
Embassy Suites by Hilton Ontario Airport
4.1(1747 reviews)
Certified by Embassy Suites by Hilton Ontario Airport • Mar 01, 2026
Business Details
3663 East Guasti Road, Ontario, CA
91761, United States
Certified by Embassy Suites by Hilton Ontario Airport • Mar 01, 2026
(909) 605-0281
Certified by Embassy Suites by Hilton Ontario Airport • Mar 01, 2026
https://www.hilton.com/en/hotels/ontapes-embassy-suites-ontario-airport/
Certified by Embassy Suites by Hilton Ontario Airport • Mar 01, 2026
About
Certified by Embassy Suites by Hilton Ontario Airport • Mar 01, 2026
HotelEmbassy Suites
Relax into your stay at the Embassy Suites Ontario - Airport. Take the complimentary shuttle service from our hotel in Ontario, California to and from LAX/Ontario International Airport, just a few minutes from the hotel. Centrally located in Ontario’s business district, the hotel is close to many national corporations and the Ontario Convention Center.
Settle in to your suite that offers a separate living room and bedroom. Each suite at our Ontario, California hotel features space and amenities to accommodate families and groups, including two 32-inch flat-screen TVs, a mini-fridge and microwave, sofa bed and ergonomic workspace with WiFi internet access. Grab something from the marketplace to prepare in your room, dine in the hotel restaurant or let us bring you in-suite service fresh to your door.
Wake up to a complimentary cooked-to-order breakfast, with custom omelets just the way you like them. Every night we have cold beverages and snacks awaiting your return at the complimentary Evening Reception*. Maintain your routine while on the road at the fully equipped fitness center, or enjoy a refreshing dip in the heated indoor pool with whirlpool.
Get to work in the BusinessLink™ Business Center with in-suite remote printing and an array of useful and supportive services. Benefit from the 5,300 sq. ft. of versatile meeting/banquet space for meetings of between 12 and 280 guests at this Ontario Airport hotel.
Location
Certified by Embassy Suites by Hilton Ontario Airport • Mar 01, 2026
Embassy Suites by Hilton Ontario Airport
3663 East Guasti Road, Ontario, CA
91761, United States
Hours
Certified by Embassy Suites by Hilton Ontario Airport • Mar 01, 2026
Reviews
4.1
1,747 reviews
5 stars
973
4 stars
381
3 stars
148
2 stars
73
1 star
172
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the friendly and helpful staff, particularly highlighting individuals like Krystal and Daniel for their exceptional customer service.
Room Condition
Numerous reviews indicated that the rooms are in need of refurbishment, with complaints about cleanliness, maintenance issues, and outdated decor.
Parking Charges
Several customers expressed frustration over unexpected parking fees and lack of transparency regarding these charges during check-in.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others found it lacking compared to other Embassy Suites locations, with mixed reviews on the quality and variety.
Noise Issues
Guests reported disturbances from outside noise, including airplane sounds and loud cleaning crews, affecting their overall comfort during stays.
- AAAndy AuFeb 25, 20265.0Hot breakfast with omelette or eggs made to order is wonderful! Evening reception is also very nice with two drinks including two draft beers or two wine or two soft beverage is popcorn snack fresh fruit chips and artichoke dip
- LVL VFeb 17, 20265.0Beautiful Hotel and rooms We love the service 👏 Perfect location closer to everything 👌
- DMDalena McCannFeb 16, 20265.0First time in this hotel. Great staff, Krystal went above and beyond customer service! The amenities in hotel are great, with the exception the laundry room, could use a few more washing machines, for how big the hotel is. Their breakfast was really satisfying, and their made to order omelet bar was a nice add on!! We look forward to staying there again, soon!!
- ADAdam DrechslerFeb 16, 20261.0Disappointed in the charges at this location. When you check-in the front desk asks if you are parking. I said, "yes," and they said then put this paper pass on your dashboard so you don't get towed. Never did they mention that I was getting charged to park. There was plenty of street side parking I could have used to avoid such a huge parking charge. There are signs in the parking lot that say they are not responsible for damage or theft to vehicles, so why not just park on the street if the risk of property damage exists in their own parking lot? (It isn't a busy street). Perhaps there is somewhere when you book that says there is a charge for parking, perhaps not. My advice would be to say, "Are you parking here today? If so, we want to let you know there is a parking charge per night." This is much less shady and if you're upfront with people, then they don't care. But don't swindle me out of almost 40 dollars by not being up front with me.
- BLbradley lyonsJan 31, 20262.0The lady at the front desk was nice. But other than that, I'd rather stay at a different embassy suite. There was something wrong with the sink. The deposits more than any other embassy Ive stayed at. I'd rather drive out the way and go to a different embassy suite
Frequently Asked Questions About Embassy Suites by Hilton Ontario Airport
What types of rooms are available at Embassy Suites by Hilton Ontario Airport?
The hotel offers suites featuring separate living rooms and bedrooms, with amenities like two 32-inch flat-screen TVs, a mini-fridge, microwave, sofa bed, and ergonomic workspace with WiFi.
Is breakfast included with a stay at the hotel?
Yes, a complimentary cooked-to-order breakfast, including custom omelets, is available for guests.
What are the check-in and check-out times at the hotel?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Embassy Suites by Hilton Ontario Airport provide free airport shuttle service?
Yes, there is a complimentary shuttle service to and from LAX and Ontario International Airport.
Are pets allowed at the hotel?
Yes, cats and dogs are welcome at the hotel.
What fitness and recreational facilities are available on-site?
Guests have access to a free fitness center, a heated indoor pool, a whirlpool, and a hot tub.
Is there dining available at the hotel?
Yes, the hotel has three restaurants and offers complimentary Evening Reception with cold beverages and snacks. Room service is also available.
How is the hotel accessible for guests with mobility needs?
The hotel is mobility accessible and includes features like accessible parking and elevators.
What nearby restaurants can guests visit around the hotel?
Guests can enjoy nearby dining options such as Chaffey's Restaurant for American cuisine, Poki Bowl for seafood, Starbucks for coffee, and El Torito for Mexican food and drinks.
Are there nearby shopping and automotive services near the hotel?
Yes, nearby guests can visit Costco and Costco Business Center for shopping, Citrus Motors and Mercedes-Benz of Ontario for automotive needs, and AT&T Kiosk for mobile phone services.
What nearby educational and health facilities are in the area?
Nearby you will find the West Coast Ultrasound Institute, Smith Chason College, WCUI School of Medical Imaging and Nursing, UIMG Community Health Clinic, and Rancho Physical Therapy.
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