Best Western Plus Waterfront Hotel

Reviews

• KK

  Kay

  3 days ago
  4.0
  Noise: very quiet, no noise from outside and within the hotel. Best: 5/10. Soft and uneven. Facility: chill, basic lobby, old fashioned room but clean. Currently gym and pool - using the double tree next door so that's like a free upgrade! Parking: $19+tax for multi-storey at the back of the hotel. Free parking can be found 700 meters at Caesars Windsor - parked there overnight, no barriers. Just go into the casino and exit to look legit.
• MB

  Madison Babic

  4 days ago
  4.0
  Overall a nice hotel. The location is great and the waterfront view from our room was beautiful. Room was a bit dated but it was spacious and clean. They accommodated an early check in which was very appreciated. If you’re specifically looking for a pool, I’d call and make sure it will be open as it was closed during our stay.
• KC

  Kim Cleveland

  May 13, 2026
  3.0
  Other than the river front view, the hotel was nice, however there are no free breakfast or coffee like at other Best Western Hotels, and parking is across the street so if it’s raining you might want to have an umbrella and before you park leave your luggage at the front door. Lastly there’s no microwave in the rooms.
• TH

  Trent Huebner

  May 11, 2026
  2.0
  Nice enough hotel, good customer service. Unfortunately I’d have to recommend not staying at their parking garage for $20/night. Security system is awful just 2 cameras at the entrance facing the same way. Got carjacked and was told by other people at the garage that it’s a pretty common occurrence.
• SM

  Sai Sasha Mcc

  Apr 29, 2026
  5.0
  I never really write reviews but i had to for this. I stayed at the best western waterfront hotel from April 21 to 24 for my birthday. Before booking i was trying to decide between third party and the best western site for a better booking rate. I stayed at the hotel in the past when the name was waterfront hotel and i loved it then i loved the view so for my bday i was adamant that this was where i wanted to stay. During my search i stumble on the review and oh my God they were scary from being stuck in the elevator to pluming issue to hidden charges etc. i had to call the hotel and verify i spoke with someone by the name of Art or Hart who was very patient and answered all my questions he even told me to be mindful because third party like booking.com do charge a fee so its better to book on the hotel website. I booked my stay via hotel site for a really good rate i arrived at the hotel and i was upgraded from a partial view to a pano view room i stay on the 20th floor the view was exactly how i remembered. when i got the my room first i check the bed then went to check the bathroom i flush the toilet ran the sink tap and even the bathtub pipes and all was good no complaints there. housekeeping lady was very pleasant. Staff were very helpful and no i didn't get stuck in the elevator and to my knowledge no one was stuck during my stay. unfortunately there is no continental breakfast and the pool along with the fitness center is under construction i had to use the double tree hotel pool and fitness center next door. I also got heard that the hotel (best western) is going getting upgraded floor by floor suite and common area but during my stay i didn't see any evidence because the staff is doing an amazing job at keeping the guests away from the construction. Upon arrival i made sure to let them know i didn't use parking and i didn't charge anything to my room at check out there were no extra charge i even waited till my credit card was cleared before writing this review. I had a smooth and fabulous birthday thank you again best western sign rm 2012

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