Holiday Inn Express & Suites Waterloo - St. Jacobs Area by IHG

Reviews

• TS

  Tammy Seabrook

  2 days ago
  4.0
  We stayed here at the end of September, as it's just across the road from St. Jacobs Market. We were able to walk to the market. The hotel is very clean, room is comfortable and staff are friendly. They have a free hot breackfast with several choices as well as cereal, yogurt, muffins etc. We did not use the pool but we saw many people enjoying it. This was our second time staying at this hotel. We will definitely return if we go back to St. Jacobs.
• AW

  Aaron Wayne

  Oct 4, 2026
  4.0
  Room was pretty high quality, I liked having a full kitchen and it was nice having room for my whole immediate family. The hotel was quiet over all. With monitored parking. It's nice being able to book a time slot for the pool and it being quiet to enjoy.
• RM

  Robert Mitchell

  Oct 4, 2026
  5.0
  The ladies in the breakfast area are wonderful. Karima and Bhavya are great hosts and very attentive to needs. If you need anything just let them know and they will do what they can. Karima was cleaning up at the end of the breakfast and wanted to make sure that I had no issues such as dust. I look forward to seeing Karima on Wednesday that will sadly be our last day for the breakfast Robert Mitchell
• GE

  gihan elmokadem

  Oct 4, 2026
  5.0
  Wonderful experience. Karima was very helpful during breakfast and provided excellent service with her nice friendly smile. Will come back again
• SP

  Susan Pratt

  Sep 22, 2026
  5.0
  I stayed in this hotel for 3 nights with a few friends and we had the best time. The staff was so friendly and accommodating. The hotel was very clean and the pool and fitness area was great. Karima and Simran from the continental breakfast were extremely efficient and the breakfast was one of our highlights. I will always stay at this hotel when visiting St. Jacobs market. Very central from everything.