Best Western Inn On The Bay

Reviews

• MJ

  Michael Johnston

  2 days ago
  5.0
  Have been to this hotel before. Nice view of the bay from our 3rd floor room. Room was comfortable and clean. Their is a nice walkway along the harbour and bay just steps from the hotel. Close to downtown and a few minutes drive to the shopping plaza area. Staff is friendly, on site restaurant is one of the best in Owen Sound and drinks are reasonably priced. Will definitely stay again when in this area!
• AA

  Abdul Wahab Ahmad

  5 days ago
  5.0
  Very well maintained hotel with polite and helpful staff. They have complementary coffee as well in the morning.
• JJ

  Jim Johnston

  Jun 29, 2026
  1.0
  Our last stay was not good from very beginning, our room was 45 minutes late before we could go in. 4:43 were handed key.usually James excellent employee gave us a little bag with two bottles of water and a chocolate bar after waiting all that time for our room was told my Mercedes we did not qualify for that but received it without question prior because of our frequent stays Went to our room no tv called down to desk Mercedes said it would be fixed momentarily did not happen then she proceeded to tell us all of Owen sound had no cable it was a rogers problem. I proceeded to call three places one other hotel my sister in law and also kelso villa a few minutes from hotel all had cable and was working fine. Mercedes told me she didn’t have cable at her house. I googled Rogers no power outage . It was a long evening no tv. My husband went to get our coffee in the morning and they had no oat milk said it would be arriving shortly after 8. I think it was the way the situation was handled very poorly. We are frequent guests at this hotel and bring our grandsons at times too. I did expect a quick email from Jason Hemstock apologizing that morning for our recent problems but again did not happen. I did get a message from Jason after he received our complaint from head office which he really didn’t address any of my concerns, it was a very bad experience. Two other women were in the lobby very frustrated too and not happy.
• AH

  ahmad Mohammed (humoody)

  Jun 15, 2026
  5.0
  great hotel. friendly , clean. best in the area
• SS

  Sharon

  Jun 10, 2026
  5.0
  Location is spectacular, on the water, next to hockey rink, walking distance to restaurants, metro, shopper's. Service is great, staff very helpful whether addressing a room issue or finding your favourite kind of tea. Easy to bring your pets, pet rooms are on ground floor, easy access to grass etc. Nice walking paths.

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