Gananoque Boat Line has been a family owned and operated boat tour company for sixty-seven years. We have always offered a variety of ways for visitors to experience the heart of the islands through many types of tours.
Location
City Cruises Gananoque Ivy Lea
95 Ivy Lea Road, Leeds and the Thousand Islands, ON
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.