Best Western Plus Leamington Hotel & Conference Centre

Reviews

• AA

  Anonymous

  3 days ago
  1.0
  Extremely poor customer service. I only asked for hot water for my newborn baby, but a staff member responded with rude behavior and an unwelcoming attitude. Guests, especially families with infants, deserve better treatment. Hotel manager should check cctv camera around noon time 1st july
• AP

  Anna Purkey

  Jun 30, 2026
  3.0
  I can definitely see the attraction if you have kids. There's a water park and lots of activities for them. If you don't, then it is an adequate, slightly run down hotel in an excellent location if you are visiting the park. We were originally given an inside room on the first floor which would have been loud and not private. The lovely man at the front desk moved us to an outside room which was much better. We wanted to watch the world cup on the TV however, but the TV had very poor picture (blurry).
• CC

  Christina Coker

  Jun 22, 2026
  1.0
  We checked in and we immediately checked out. There was trash in every corner of the hotel, mountains of it (see photo). Once we got into the room I was having breathing irritation due to the level of uncleanliness. This hotel is not just bad, it is a biohazard. I am not sure how this is legal in Canada, truly. Unconfined trash in numerous parts of the hotel right next to rooms. Please think- if the trash and standards are this bad openly, imagine how bad it is in the places we cannot see. This is absolute filth.
• EF

  Emma Fralic

  Jun 15, 2026
  1.0
  I had recently stayed a night here and probably never will again I had been quoted one price when I had booked the rooms and once I checked out I was charged an additional 130 dollars, when I called to figure out why I was charged more they said to me I was always quoted this price but I have a receipt to say other wise. I called multiple times to get this sorted out and greeted with nothing but disrespect from the workers or even just being hung up on, in addition to this problem I had booked this hotel for the pool and upon arrival found out that the pool was closed, this is something that I feel should’ve been disclosed before hand. Overall if you like you’re money being stole right under your nose this is a perfect place for you to book :) Be prepared for them to steal your money!
• SY

  Steve- YYZ

  Jun 15, 2026
  2.0
  Best Western Leamington Review We stayed at the hotel twice for 3 nights, June 8, then again on June 10, & 11. This hotel is mediocre at best. Our first room for the single night was Room 203 and it was worn and completely stripped of everything. We had to call the front desk to even have a box of Kleenex sent up. The one in the bathroom was completely empty. So if the room was serviced, why wasn't it replaced? There were no usual hotel paperwork. eg., where the ice machine is located. General hotel instructions, etc. There was no channel sheet for the TV to help guests find anything. Not even a single pen and notepad. Even the "do not disturb" door hanger was missing from the door. The desk chair in the room has ripped vinyl on both the back and the seat. It's 100% worn out. When we arrived on Monday afternoon, in the hallway outside Room 201 was a dirty dinner plate with cutlery sitting on the hallway floor. Clearly someone had ordered room service then just set the plate outside in the hall. The problem was, even on Tuesday morning when we checked out the plate was still there. Heck, Housekeeping had delivered supplies to our room next door and must have walked past the plate multiple times, but still left it there. Nothing screams a hotel staff that must think, "THAT'S NOT MY JOB" than that. When we eventually found the ice machine in the stairwell on the third floor, it does work fine and I'd give the hotel kudos for the Water Bottle Refill Station beside it. Only problem is that the "Filter" light was on for the entire week. What's the point of providing a bottle refill station for the guests to obtain clean drinking water, then you can't be bothered to service it and change the filter as required? Our second stay of 2 nights was in Room 221 at the end of the hall. Much better except that there was no hot water. I even called the front desk about 10 pm to report it. I did finally figure out that the hotel's hot water tank must be at the entire other end of the building. So if you wanted an evening shower, the trick was to turn on the sink tap full hot, the tub tap full hot, then go and watch TV for 10 minutes or more till hot water finally arrived at your room. That's a LOT of water wasted!!!! So yes, saying the hotel was mediocre at best if being kind. The only thing really going for it is the proximity to Pelee National Park and thankfully, at least the sheets were clean.

Frequently Asked Questions About Best Western Plus Leamington Hotel & Conference Centre