Best Western Plus Leamington Hotel & Conference Centre

Reviews

• TA

  Talize Abraham

  Sep 29, 2026
  2.0
  This hotel has all the makings of being a great spot for kids. The play structure and pool will definitely keep them entertained. However, it is very poorly designed. If you have an atrium view room, you are essentially sleeping with an indoor playground outside your window. There are kids screaming all day long. No soundproofing. Posted signs say it opens at 8 am, which is already early, but kids were in there screaming by 7:30. No enforcement from the staff. Additionally, people allow their kids to run wild on the “balcony” and I witnessed many people sending their very young children downstairs without them. I’ve stayed at many places geared to kids and never seen one this poorly designed and managed. Other than the very dead of night, I had to have headphones on full blast at all times to drown out the sheer volume of the noise coming from the atrium area. I would not bring any children here who have a strict sleep schedule because they will not sleep. At first glance, I thought the room was good. Basically your basic Best Western. However, I quickly discovered there are next to no outlets to plug in your phone, the clock was wrong and the TV was very fuzzy. Finally, in the morning I went to reach for something behind the bed and found GARBAGE in between the box spring and mattress. It was not hidden, it was sticking out and anyone who changed the sheets would have seen it. I am now horrified wondering if they didn’t change the sheets? I always inspect the bed and it seemed okay but I didn’t know to check that spot (now I will). There is no way you can miss it if you’re changing the sheets. When I told the front staff, all I got was “ok, I’ll write that down.” No apology or any attempt to rectify the situation and she didn’t seem surprised.
• KS

  Kevin Steel

  Sep 21, 2026
  1.0
  Disappointing stay — We booked the Best Western specifically because of the atrium and the activities available for the kids. This was actually our second year having our son’s birthday celebration here, so we were hoping some of the issues we experienced last year would have been addressed. Unfortunately, it seemed like things had actually gotten worse. The biggest issue was our room. It had a very damp and musty smell, to the point that we ultimately decided not to sleep in the room at all and went home. That is obviously a major concern when you've paid for a hotel room. The atrium was also disappointing. The pool tables were out of order, and the basketball court had a rim that was noticeably bent and no net on the basket. The pool and waterslide were really the only things the kids were able to enjoy, but even there, one of the two waterslides was out of order. I understand that equipment can occasionally break, but when several of the main recreational amenities advertised as part of the hotel experience aren't functioning, it really takes away from the reason families choose this hotel. You would expect regular maintenance and repairs to keep these facilities available for guests. What makes this more frustrating is that we experienced similar issues during our birthday stay last year. We came back this year hoping things had improved, but unfortunately we found even more things that weren't working. The staff may be doing their best, but management really needs to take a serious look at the condition and maintenance of the rooms and atrium facilities. We chose this hotel specifically to give our son and his friends a fun birthday experience, and while they enjoyed the pool, the overall experience fell well short of what we expected. Hopefully the hotel addresses these issues, because the atrium has a lot of potential to be a great family destination.
• JJ

  Jamielee

  Sep 21, 2026
  1.0
  Rooms are awful - the halls and rooms are so moist and musty smelling - the beds actually feel wet. Internet service is awful. Some rooms have portable a/c units in them with the venting going into the broken ceiling slabs? Old and needs alot of work.
• JR

  Jennifer Riddle

  Sep 7, 2026
  2.0
  We were there for a tournament. While this hotel is great for kids and lots of space for groups to hang out, this hotel is severely lacking updates and quality rooms for the prices you pay. A resort fee of 3.5% is added at check in, and to be honest, I dont know what that pays for. Many families had dehumidifier in their rooms and had to empty it themselves for 3 days. One family had a leaking bathroom ceiling and had to have maintenance come in multiple times. When we visited the front desk, we were met with lip service. All the right things were said, but nothing ever happened. Ive check out and Im still waiting on replies to things that were to be addressed during our stay. At this time, I cant say Id suggest it to anyone.
• RO

  Ritchy Olij

  Sep 7, 2026
  2.0
  Lekkage in de kamer, terwijl airco uit stond, 2 plekken Toegangs deur klemt enorm, moest die bijna open schoppen Heel veel lawaai van Kids park, ook na 22:00 uur, zelfs om 01:00 uur s'nachts (vrijdag op zaterdag nacht) iemand die aan het basketballen was Laatste dag geen Internet meer Na 2 dagen was mijn toegangspasje niet meer werkzaam, moest naar receptie. Algemene indruk, beetje vergane glorie

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