Holiday Inn Express & Suites Kitchener Southeast by IHG

Reviews

• JH

  Juliette Herdman

  May 11, 2026
  5.0
  This hotel is very clean, the staff were great. I must say that John the breakfast staff, was working his butt off, I wish there were more people like John. The breakfast was excellent, the room was clean. The reception staff was smiling and friendly. An awesome place to stay.
• CS

  Caitlin Sousa

  May 5, 2026
  5.0
  I travel frequently for work to our head office in Kitchener and this is my home away from home. The Sales Manager Cathy Burke goes above and beyond to help with bookings and to make sure everything is set up so I don’t ever need to worry. I had the pleasure of meeting her in person on one of my visits and she’s even lovelier in person. It’s always a great experience.
• SL

  Sherry Lumley

  Apr 23, 2026
  5.0
  Cathy, Dan and staff were amazing. I can’t say enough appreciative things. Everything was top notch.
• LB

  Lemuel Babas

  Apr 20, 2026
  4.0
  Hot breakfast and service is great
• RS

  Rojan Sh

  Apr 20, 2026
  5.0
  We stayed at the Holiday Inn in Kitchener last week while preparing for our finals, and we absolutely loved our stay. The hotel was very clean and welcoming from the moment we arrived. Our room was spotless, spacious, and had a lovely view. The beds were extremely comfortable, which made such a difference during a stressful exam week. One thing we especially appreciated was the fully working air conditioning in mid-April during the sudden heat wave. Many other buildings had not turned their AC on yet, so being able to stay cool and comfortable was amazing. The bathroom amenities were great quality, and toothbrushes/toothpaste were kindly provided upon request. Breakfast was not overly fancy, but it was delicious and had everything we needed. There was a rotating hot breakfast with eggs, sausage/bacon, beans, and potatoes, along with pancakes, pastries, different breads for toasting, yogurt, fresh fruit, milk/chocolate milk, juices, oatmeal, and more. We also loved that the coffee and hot water station was available 24/7, which was perfect for our late-night study sessions. The lobby was bright, safe, and inviting, and all staff members were incredibly friendly and helpful. The gym was another great feature—clean, accessible 24/7, with towels and a water refill station available. Housekeeping was wonderful throughout our stay, and there was plenty of parking right in front of the hotel, which made everything even more convenient. Overall, we truly enjoyed every minute of our stay and would absolutely recommend this hotel to anyone visiting Kitchener.