Best Western Plus Cambridge Hotel

Reviews

• CN

  Candy Ng

  4 days ago
  4.0
  Overall is good. But may be I am unlucky, the toilet was not flush. And there are too many kids running and screaming in the hallway. Other than that was good. Bed is comfortable and air conditioning cold enough. The coffee machine in public is good but need staffs check/clean the machine often.
• MH

  Michael Hale

  Aug 23, 2026
  1.0
  Worst hotel I ever stayed in a long time. Nothing about this hotel is good. If you're worker who need room to sleep in and leave. It's still 'alriight'.
• EV

  Eric Vanderlinde

  Aug 20, 2026
  3.0
  Hotel staff were very accommodating and helpful. Michael the manager was very nice and helped us out with a room issue. We arrived late at night and our room smelled like cigarettes. They did not have a room available but offered to fully refund us if we could find another hotel in the area. Everywhere else was booked solid so we stayed. They gave us a very fair refund in the morning upon checkout. Very pleased with the staff which helped give this a 3 star review. Reading some of the other reviews, its apparent that us and most other people who stay here feel this is a very dated and not particularly clean hotel. The location is easy to access. Some building updates to pair with a great staff would go a long way.
• AG

  Aaron Guerrero

  Aug 17, 2026
  2.0
  We were happy with the little perks like fresh cold water, the selection of coffees, and breakfast was not bad either. The pool was okay too. However, this hotel needed an update years ago. Carpets, wallpaper, hallways, elevator, fitness room, air returns and A/C units - all needing update.
• SO

  Shannon Oconnell

  Aug 8, 2026
  2.0
  What a fever dream. I booked a stay for a mommy daughter night through expedia using TD travel points. When we arrived, check in was easy, but they tell you many times not to allow the key and your cell phone to interact or it will deactivate the card. Weird, and very outdated, but fine... we get to the room and only one card works. Check in, grab an ice holder and run down to the front desk. I open my mouth and was cut off "ive machine is on the second floor..".. yeah I know but I was there to re activate my cards. Got another reminder about the cards not being able to come close to cell phones. Thanks again for such a bizarre reminder. Rooms are outdated. Pool and hot tub were nice. Hotel needs a lot of face-lifts. This morning, flushing toilet just eneded up with the toilet backing up into the tub, which was completely filthy and yellow. Room 305. Never again. Oir view was also the massive best western sign. Lmao. They treat third party bookings like trash I guess??? ALL STAFF WERE AMAZING except Debbie downer who smelled like ciggs and a tight bun. They owe me a free night

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