Cleanliness
While some guests reported clean rooms, others experienced significant cleanliness issues, including mold, bugs, and unclean bathrooms.
Customer Service
Customer service experiences varied widely; some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and lack of professionalism.
Noise Levels
Many guests noted high noise levels from both the highway and other guests, impacting their ability to sleep.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking or poorly managed.
Room Condition
Rooms were described as clean but often dated or in need of maintenance, with issues like uncomfortable beds and malfunctioning amenities.