Business Details
About
Hotel
At the Best Western Plus Delta Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Delta Inn & Suites will stand out among other hotels in Oakley,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Delta Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Delta Inn & Suites
5549 Bridgehead Rd, Oakley, CA
94561, United States
Hours
Reviews
3.9
611 reviews
5 stars
275
4 stars
162
3 stars
63
2 stars
35
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking basic hospitality skills.
Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues such as dirty sheets and bugs, indicating inconsistency in housekeeping standards.
Check-in Experience
Many customers experienced long wait times and confusion during check-in, with reports of staff being unprepared and unhelpful.
Amenities and Policies
Guests expressed dissatisfaction with the limited amenities, such as poor breakfast options and issues with WiFi, as well as strict policies regarding late check-out and pet accommodations.
Overall Value
Several reviews indicated that the hotel did not meet expectations for the price, with complaints about hidden fees and inadequate service.
- TJTina Casey JonesNov 3, 20255.0Easy access, clean rooms, good Nescafe machine in lobby
- JAJudy AvillaOct 30, 20251.0Tv didn't work. I was traveling with a child and would've liked it to work. Was told by front desk to unplug it which required me moving a very heavy piece of furniture. I've called and emailed the manager with no response over several days
- SHShonna HortaSep 27, 20252.0They don't accept chime as payment. So if you are going to stay and have only chime i would advise againts it or ypu may end up sleeping out behind the hotel with all the homeless or go to another hotel.The lady that checked me in did not greet me with a friendly attitude or even a smile. She wasn't even nice to my boss when she called to help me out. It was a really uncomfortable experience. The breakfast was okay. It's right by the freeway so lots of noise. There is a starbucks and McDonalds in the same parking lot. Overall I survived, but it wasn't a smooth trip. Also the front desk stares at you when you walk through the lobby which personally is uncomfortable 😬
- CTCrystal TapeluSep 25, 20251.0The WORST EXPERIENCE with hotel management ever. I also have never had issues with hotel management before so maybe this is the norm but it is awful. I was charged for smoking in a room when I don’t smoke and it’s been IMPOSSIBLE to get ahold of Sandra Espinosa who is the GM. I would never recommend staying here unless you want bogus charges and an inability to reach anyone and no accountability for senior staff to resolve customer concerns in a timely manner. Find another hotel, it’s not worth the hassle.
- MMMalachiSep 7, 20251.0I was very disappointed with my stay. From the moment I arrived, I didn’t feel welcomed—there was no greeting, and the customer service throughout was unfriendly and unhelpful. The cleanliness was also concerning, as I found a blood spot on the sheets, which is completely unacceptable. The bedding was also uncomfortable, with very thin covers that did not make for a restful night. When I asked for pool towels, I was told I had to bring back my used towels first before getting fresh ones, which meant walking all the way back to my room. In all my years of traveling, I’ve never experienced such a policy. On top of that, I was charged a $150 deposit that won’t be refunded for 5–7 business days, which felt unreasonable. When I requested a late checkout, the most they could offer was just 30 extra minutes. The overall atmosphere and service fell far below my expectations. Sadly, this experience has ensured that I won’t be returning to this hotel again.
Frequently Asked Questions About Best Western Plus Delta Inn & Suites
What is the address of Best Western Plus Delta Inn & Suites?
The Best Western Plus Delta Inn & Suites is located at 5549 Bridgehead Rd, Oakley, CA 94561, USA.
Does Best Western Plus Delta Inn & Suites offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests during their stay at Best Western Plus Delta Inn & Suites.
What are the check-in and check-out hours at Best Western Plus Delta Inn & Suites?
The hotel operates 24 hours daily, so you can check in or out at any time.
What amenities are available for business travelers at Best Western Plus Delta Inn & Suites?
Business travelers can enjoy a spacious work desk and free internet access in every guest room to stay productive.
Are there facilities for guests to exercise at Best Western Plus Delta Inn & Suites?
Yes, the hotel features an in-house fitness room for guests to maintain their workout routines.
Does each room at Best Western Plus Delta Inn & Suites have a mini fridge?
Yes, each room includes a convenient in-room mini fridge, ideal for storing drinks and snacks, especially convenient for extended stays.
What restaurants are located near Best Western Plus Delta Inn & Suites?
Nearby restaurants include McDonald's, Carl's Jr., Krispy Krunchy Chicken, Wendy's, and Auntie Anne's, offering a variety of dining options from fast food to snacks.
Is there a coffee shop near Best Western Plus Delta Inn & Suites where guests can relax?
Yes, Starbucks and ampm coffee shops are nearby, providing convenient spots for coffee and internet access.
Where can guests refuel or wash their cars near Best Western Plus Delta Inn & Suites?
Guests can visit nearby gas stations such as Shell, ARCO, Chevron, Mobil, and AMPM. For car washes, options include REBEL Wash and Rivera CarWash Mobile.
Are there any nearby places of interest or community services near Best Western Plus Delta Inn & Suites?
Ebenezer Community Church is nearby for community services, and for those interested in golf, Golfixx is a local golf course offering sports instruction.