Business Details
About
Extended Stay HotelHomewood Suites
Daily Mandatory Charge includes: Tourism Business Improvement District Fee.
The Homewood Suites by Hilton Oakland-Waterfront hotel is located on the Estuary and Marina in Oakland, California. This lovely three-story design hotel has 60% of the suites and studios overlooking the marina, and is located conveniently off of I-880, which provides excellent access to San Francisco or San Jose. The lobby/lodge features a 40-foot beamed ceiling and boasts floor-to-ceiling windows overlooking the waterfront. The Homewood Suites hotel in Oakland, California offers complimentary wireless high-speed internet in the lodge. The Homewood Suites hotel in Oakland, California also offers complimentary high-speed internet connection in every suite, complimentary Suite Start breakfast, as well as a Welcome Home reception every Wednesday evening featuring complimentary beer, wine, and a light dinner. Make Yourself At Home!
Location
Homewood Suites by Hilton Oakland-Waterfront
1103 Embarcadero, Oakland, CA
94606, United States
Hours
Reviews
3.8
900 reviews
5 stars
385
4 stars
237
3 stars
105
2 stars
65
1 star
108
What are people saying?
AI-generated from recent customer reviews
Room Conditions
Many guests reported that the rooms were outdated, dirty, and not as depicted in online photos, with issues like unpleasant odors, broken fixtures, and general disrepair.
Customer Service
While some guests praised the friendly and helpful staff, others experienced rude service and poor communication, particularly at the front desk.
Location Concerns
The hotel is situated in a sketchy area with reports of safety issues, including vehicle break-ins and the presence of homeless individuals nearby.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in quality and variety.
Overall Experience
Overall, many guests expressed disappointment with their stay, citing that the hotel did not meet Hilton's usual standards and required significant renovations.
- CEChristopher EdwardsJan 6, 20263.0Not the best area not the best views but the breakfast is pretty good and the rooms do the job. This picture is of the bat of their proeprty. Not really their responsibility to clean but it sure is dirty.
- ADA.J. DucusinJan 6, 20262.0Service was fantastic, no issues, the issue is that the hotel itself is old. Rooms smells like your grandma's closet, couldn't get the smell out. I had the sliding glass door and window open, still stank after I got back from dinner.
- ASAntoinette SullivanDec 29, 20255.0Makra made my family and I feel at home on day one through the end of our stay. She is a great listener, intuitive and attentive. Maria deserves a shout out for responding quickly to my inquiries. Thank you both.
- DPDe PhamDec 27, 20251.0They kick me out 3 days before our booking date for the reason of starting renovation
- HGHenry GrantDec 18, 20252.0The room is not a depiction of the pictures on the website. Room smells like smoke. Furniture is run down. This is not the standard of a Hilton Hotel I'm accustomed to. Also customer service was horrible. Employees kept stepping away from the desk when we had trouble checking into my room. Had to wait an hour for a Pre-Authorization form from my job, that they received 5 days prior. Not satisfied at all with my stay.
Frequently Asked Questions About Homewood Suites by Hilton Oakland-Waterfront
Do you have a shuttle?
No, we do not.
What are the parking options?
We have self-parking available for $17 a day.
What is the closest airport?
Oakland International Airport is the closest airport and is just 7 miles or about 11 minutes from the hotel via car.
How close is Oakland Arena and Coliseum?
Oakland Arena and Coliseum is 4 miles from the hotel, less than a 10-minute drive, from the hotel.
Is there a place to grab coffee close?
Yes, Starbucks is just .1 miles or about 1 minute from the hotel.
Is there a place with shopping and restaurants close to the hotel?
Yes! Jack London Square which features restaurants, shops, and the Oakland Ferry terminal is just 1 mile or a 5 minute drive from the hotel.
What is the closest BART station?
Lake Merritt Bay Area Rapid Transit (BART) Station: 1 mile/5 minute drive/26 minute walk
Do you allow pets?
Yes! We are pet friendly. The pet fee is $75 for 1-4 nights, $125 for 5+ nights, with a 2 pet maximum and dogs/cats only policy.
Do you have free breakfast?
Yes, we offer a complimentary buffet style breakfast on the first floor in the main building from 6 am-9 am Monday-Friday and 7 am-10 am Saturday-Sunday
Do you have a restaurant at the hotel?
We don't have any restaurants on property, but we do offer an evening reception with FREE beer, wine, and light dinner every Wednesday from 5 PM-7 PM. Additionally, Kwuop (modern Italian street food truck) operates in our parking lot on weekdays 9 am-2 pm, and there are a couple of food spots (Ramen Station, Starbucks) in the plaza next to our hotel.
Do you have a fitness center?
Yes, we have a 24-hour fitness center, open 7 days a week, located on the first floor in the main building! We have a treadmill, elliptical machines, a Pelaton bike, free weights, and exercise balls.
Do you have laundry?
Yes, we have a self-service laundry room with a coin-operated washer and dryer.
Do you have a place to grab drinks or snacks?
We have a 24 hour suite shop for all your last minute needs, from microwaveable meals to over-the-counter medicine, we've got you covered! Our suite shop is located right next to our front desk in the lobby.
Is there a business center?
Yes, our 24-hour business center has 1 printer and 2 computers available for guests to use. We also offer copying and faxing by request at the front desk.
How do you connect to the internet and is there a cost?
Click the Wi-Fi network named "Hilton Honors" in settings, enter your last name and room number, and you'll be connected! Wi-Fi is FREE, but we do offer premium Wi-Fi at an additional cost of $4.95/day.
Do the rooms have a microwave and mini fridge?
Yes, all of the rooms have them.
Do you have a pool?
Yes, the outdoor pool and patio has recently undergone a refresh and is now a waterfront oasis featuring poolside seating, a hot tub, outdoor seating and fireplace, a barbecue grill, and tables. The pool is open from 9am to 10pm during the months of April to November.
What pet policies does Homewood Suites by Hilton Oakland-Waterfront have?
The hotel is pet-friendly allowing dogs and cats with a maximum of 2 pets. Fees are $75 for 1-4 nights and $125 for 5+ nights.
Is breakfast provided at the hotel?
Yes, a complimentary buffet-style breakfast is available daily in the main building's first floor.
Does the hotel offer parking facilities?
Yes, self-parking is available for guests at $17 per day.
Are there fitness facilities available to guests?
Yes, there is a free 24-hour fitness center with equipment including a treadmill, elliptical, Pelaton bike, free weights, and exercise balls.
What accessibility features does the hotel provide?
The hotel offers accessible parking and an accessible elevator, making it mobility accessible.
Can guests use digital keys for their rooms?
Yes, the hotel provides digital guest room keys for contactless check-in and checkout.
Is there a business center at the hotel?
Yes, a 24-hour business center with computers and a printer is available, along with copying and faxing services by request.
What nearby attractions can guests visit around the hotel?
Guests can explore Jack London Square with restaurants and shops, Oakland Arena and Coliseum for events, and Paramount Theater, all within about five miles.
Where can guests find coffee near the hotel?
Starbucks is conveniently located just 0.1 miles, about a 1-minute walk from the hotel, perfect for a quick coffee stop.
How can guests use public transit to access the hotel?
The Lake Merritt Bay Area Rapid Transit (BART) Station is about 1 mile away, a 5-minute drive or 26-minute walk, providing easy public transit access.