Business Details
About
Hotel
Daily Mandatory Charge includes: Oakland Tourism Improvement District Assessment and California Tourism Assessment. Welcome to the brand new Hampton Inn Oakland Downtown-City Center, located in the heart of Oaklands vibrant and hip downtown on 11th Street and Franklin, 10 minutes via train to Downtown San Francisco. Steps away from the Oakland City Center business district and one block from the Oakland Convention Center, our hotel puts you right in the middle of the action. Oaklands world class dining scene is on your doorstep, only a 10-minute walk to Uptown or Jack London Square.
We are adjacent to the Oakland City Center BART station, providing access to Downtown San Francisco, the San Francisco Embarcadero and Moscone Center. Berkeley and Emeryville are within easy reach. Oakland and San Francisco International Airport are within a 30-minute drive.
Enjoy signature amenities such as free hot breakfast and free WiFi, available throughout the hotel. Relax in a modern guest room, furnished with a clean and fresh Hampton bed and ergonomically designed work area. Our suites are available for guests that need extra space and include a sofa bed.
Pick up snacks and essentials at our convenience store, or enjoy free coffee and tea service in the lobby. Energize in the state-of-the-art fitness center or refresh with a swim in the outdoor pool. We also have meeting space, a business center and guest laundry room.
Location
Hampton Inn Oakland Downtown-City Center
378 11th Street, Oakland, CA
94607, United States
Hours
Reviews
4.1
390 reviews
5 stars
222
4 stars
85
3 stars
26
2 stars
18
1 star
39
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.
Cleanliness
Most guests found the hotel to be clean and well-maintained, although there were reports of issues such as bed bugs and unclean rooms upon check-in.
Location
The hotel is conveniently located near Chinatown and public transportation, but many guests expressed concerns about safety and noise from nearby clubs.
Parking Issues
Valet parking is the only option available, and guests frequently complained about the high fees and lack of self-parking.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others noted a lack of variety and freshness.
- VVVictor VDB1 day ago5.0Rooms were great, staff was nice, the breakfast could be a little better, maybe I am not used to American breakfast
- DDDebbie2 days ago5.0Very quiet and clean. Only issue was the cost of valet overnight parking. Would return if I'm back in the neighborhood.
- OWOlivia Wyatt4 days ago1.0I stayed here this month for a work trip for two nights. Upon arriving at the room, I smelled something was off and assumed it was mildew or mold, which I didn't think was too big of an issue. When falling asleep that night, I smelled a strong odor of urine. Left the hotel room early and was out all day for work. When I returned to the hotel room at 6pm, I asked one of my coworkers to smell the bed because I still believed that the smell was in my head. We discovered the box spring of the bed had been urinated on by a previous guest on the left side of the bed. I called the front desk, to which the staff member disregarded my complaint, stating it was too late for me to be calling about this issue, assuming that I was the one who urinated on the bed and that I should suck it up and deal with it for the last night of my stay. Mind you, I am on a work trip and I have traveled 5 hours to be here for two nights, and I would like to not spend both of those nights sleeping on pee. After two of my coworkers spoke with this lady, I got moved to a new room with a sunshade that didn't work. We were offered free waters to compensate for our bad experience and disgusting hotel room, how sweet! If you don't mind sleeping on someone else's bodily fluids, then by all means, this is the place for you. But if you are traveling or on a work trip and don't have time to deal with someone's attitude + piss, then BOOK SOMEWHERE ELSE!!
- IMIbrahim MuqarrabinOct 17, 20255.0Beautiful ❤️
- KRKyle RuthnickOct 17, 20254.0In the heart of Chinatown, excellent food everywhere. Quick walk to Jack London Square for all your needs
Frequently Asked Questions About Hampton Inn Oakland Downtown-City Center
What are the check-in and check-out times at Hampton Inn Oakland Downtown-City Center?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is the Hampton Inn Oakland Downtown-City Center pet-friendly?
Yes, both cats and dogs are allowed at the hotel.
Does the hotel provide free WiFi for guests?
Yes, free WiFi is available throughout the hotel including public areas.
Are there any dining options available at the hotel?
The hotel offers a free hot buffet breakfast and has a bar onsite, but it does not have full-service restaurants.
What accessibility features does the Hampton Inn Oakland Downtown-City Center offer?
The hotel has accessible parking and an accessible elevator, and it is mobility accessible.
Is parking available at the hotel?
Yes, both self-parking and valet parking are available at the hotel.
What fitness facilities are available at the hotel?
The hotel has a free fitness center with equipment including an elliptical machine and treadmill.
Are there nearby public transit options to get to San Francisco from the hotel?
Yes, the hotel is adjacent to the Oakland City Center BART station, providing easy access to Downtown San Francisco and other locations.
What nearby restaurants can I visit while staying at the Hampton Inn Oakland Downtown-City Center?
Nearby dining options include Baby Cafe 寶貝茶記, Baby Cafe Hong Kong Bistro, Mr Liu Noodle House, China Taste, Spices Noodle House, Nature Vegetarian Restaurant, and Spices 3.
Are there any convenient stores or amenities close to the hotel?
Yes, the hotel itself has a convenience store, and nearby you'll find places like Oakland Florist and Graze + Gather for catering needs.