Business Details
About
HotelHampton Inn
Daily Mandatory Charge includes: Oakland Tourism Improvement District Assessment and California Tourism Assessment. Welcome to the brand new Hampton Inn Oakland Downtown-City Center, located in the heart of Oaklands vibrant and hip downtown on 11th Street and Franklin, 10 minutes via train to Downtown San Francisco. Steps away from the Oakland City Center business district and one block from the Oakland Convention Center, our hotel puts you right in the middle of the action. Oaklands world class dining scene is on your doorstep, only a 10-minute walk to Uptown or Jack London Square.
We are adjacent to the Oakland City Center BART station, providing access to Downtown San Francisco, the San Francisco Embarcadero and Moscone Center. Berkeley and Emeryville are within easy reach. Oakland and San Francisco International Airport are within a 30-minute drive.
Enjoy signature amenities such as free hot breakfast and free WiFi, available throughout the hotel. Relax in a modern guest room, furnished with a clean and fresh Hampton bed and ergonomically designed work area. Our suites are available for guests that need extra space and include a sofa bed.
Pick up snacks and essentials at our convenience store, or enjoy free coffee and tea service in the lobby. Energize in the state-of-the-art fitness center or refresh with a swim in the outdoor pool. We also have meeting space, a business center and guest laundry room.
Location
Hampton Inn Oakland Downtown-City Center
378 11th Street, Oakland, CA
94607, United States
Hours
Reviews
4.1
397 reviews
5 stars
225
4 stars
87
3 stars
27
2 stars
19
1 star
39
What are people saying?
AI-generated from recent customer reviews
Staff Service
While many guests praised the friendliness and helpfulness of the staff, there were notable complaints about rude behavior from some front desk employees.
Cleanliness
Most reviews highlighted the cleanliness of the hotel and rooms, although there were serious complaints about unsanitary conditions in some rooms.
Parking Issues
Guests frequently mentioned the high cost and inconvenience of valet parking, with some expressing frustration over the lack of self-parking options.
Location Concerns
The hotel's location received mixed reviews; while some appreciated its proximity to attractions, others found the area unsafe and noisy, particularly at night.
Breakfast Quality
The breakfast offerings were generally considered decent, but several guests suggested improvements, particularly in variety and freshness.
- LJLisa JagerJan 4, 20265.0This was a great last min find. Great price, clean hotel and comfy bed. Bed was a lil squeaky but otherwise great. The checkin person was welcoming and outgoing. It was very nice to be greeted by Alshanay. She took great care of us! My only negative is parking cost 50 bucks. Next time I will take ride share instead of drive . Overall would stay here again!!
- SDShannon DiazDec 26, 20254.0The guest services specialist who checked us in was very polite, friendly, helpful and efficient. Great location close to Jack London Square.
- MBMr. Micheal BryantDec 8, 20255.0Nice spot, clean and quiet! Parking is high as hell! Otherwise a good safe place when traveling
- SSSara StocktonDec 1, 20253.0Good price on the room, location is more than likely a block away from the reason you came and my only gripe is the side hustle they have on the parking. No there is not suitable parking available so expect to pay $50 dollars for a 3rd party valet service. Ummm actually, before finishing the review I found blood splatter so it dropped to 3.
- OWOlivia WyattNov 20, 20251.0I stayed here this month for a work trip for two nights. Upon arriving at the room, I smelled something was off and assumed it was mildew or mold, which I didn't think was too big of an issue. When falling asleep that night, I smelled a strong odor of urine. Left the hotel room early and was out all day for work. When I returned to the hotel room at 6pm, I asked one of my coworkers to smell the bed because I still believed that the smell was in my head. We discovered the box spring of the bed had been urinated on by a previous guest on the left side of the bed. I called the front desk, to which the staff member disregarded my complaint, stating it was too late for me to be calling about this issue, assuming that I was the one who urinated on the bed and that I should suck it up and deal with it for the last night of my stay. Mind you, I am on a work trip and I have traveled 5 hours to be here for two nights, and I would like to not spend both of those nights sleeping on pee. After two of my coworkers spoke with this lady, I got moved to a new room with a sunshade that didn't work. We were offered free waters to compensate for our bad experience and disgusting hotel room, how sweet! If you don't mind sleeping on someone else's bodily fluids, then by all means, this is the place for you. But if you are traveling or on a work trip and don't have time to deal with someone's attitude + piss, then BOOK SOMEWHERE ELSE!!
Frequently Asked Questions About Hampton Inn Oakland Downtown-City Center
What are the check-in and check-out times at Hampton Inn Oakland Downtown-City Center?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is the Hampton Inn Oakland Downtown-City Center pet-friendly?
Yes, both cats and dogs are allowed at the hotel.
Does the hotel provide free WiFi for guests?
Yes, free WiFi is available throughout the hotel including public areas.
Are there any dining options available at the hotel?
The hotel offers a free hot buffet breakfast and has a bar onsite, but it does not have full-service restaurants.
What accessibility features does the Hampton Inn Oakland Downtown-City Center offer?
The hotel has accessible parking and an accessible elevator, and it is mobility accessible.
Is parking available at the hotel?
Yes, both self-parking and valet parking are available at the hotel.
What fitness facilities are available at the hotel?
The hotel has a free fitness center with equipment including an elliptical machine and treadmill.
Are there nearby public transit options to get to San Francisco from the hotel?
Yes, the hotel is adjacent to the Oakland City Center BART station, providing easy access to Downtown San Francisco and other locations.
What nearby restaurants can I visit while staying at the Hampton Inn Oakland Downtown-City Center?
Nearby dining options include Baby Cafe 寶貝茶記, Baby Cafe Hong Kong Bistro, Mr Liu Noodle House, China Taste, Spices Noodle House, Nature Vegetarian Restaurant, and Spices 3.
Are there any convenient stores or amenities close to the hotel?
Yes, the hotel itself has a convenience store, and nearby you'll find places like Oakland Florist and Graze + Gather for catering needs.