Best Western Plus Dartmouth Hotel & Suites

Reviews

• SH

  Suyi HP

  3 days ago
  4.0
  Stayed for 3 nights, overall experienice was wonderful, from clean room, functional gym, coffee and breakfast!
• MM

  maxhyme

  May 6, 2026
  4.0
  Breakfast are really cheap. Dont expect too much. Room are clean are comfortable.
• SL

  serge lesperance

  May 4, 2026
  5.0
  Very clean , friendly staff
• JB

  Jeime Bernette

  Apr 21, 2026
  3.0
  Overall, our stay at the hotel was good. The room was spacious and comfortable, and the location was very convenient—being close to shopping made it easy to pick up anything we needed or may have forgotten. The hotel is also family-friendly, which we appreciated. That said, there are a few areas that could use improvement. The bathroom space was quite limited—for example, when sitting on the toilet, the door could not fully open without being held by your knees. The mini fridge was also quite small and did not hold much. Service could be more consistent. At breakfast, we were told one set of information at the front desk, but the signage in the elevators displayed something different. Additionally, the breakfast food was served cold, which was disappointing. For the pool area, waivers should be provided and explained to each guest at check-in, even if they do not plan to swim. Clear rules regarding the waterslide—especially height and weight requirements—should also be communicated, as we observed children using it who may not have met the safety guidelines. Housekeeping could be more thorough. During our stay, there were instances where our room was cleaned but essentials like extra toilet paper were not replenished, and the hair/body product dispensers were not checked or refilled. The on-site restaurant served great food; however, the service could be improved. Staff should be more attentive in acknowledging guests upon arrival. We waited several minutes before needing to ask for a menu. The restaurant space is also somewhat limited, and for safety reasons, it would be helpful for staff to remind parents to keep children away from the serving and bar areas, as running in those spaces can be hazardous. Lastly, implementing or clearly posting quiet hours would help enhance the overall guest experience. Overall, while we enjoyed our stay and appreciated the location and family-friendly environment, there are several service and operational improvements that would make future stays even better. We would consider returning, but hope to see some of these concerns addressed.
• DN

  Daniel Nash

  Apr 13, 2026
  5.0
  Hotel and rooms were clean, staff were friendly and seemed to understand that they had an entire hotel full of kids/preteens and there was going to be noise. Even though my events were in Bedford, I would stay here and make the drive, instead of staying at a place like the Shiteau Bedford any day of the week.

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