Cleanliness
Most guests reported clean rooms and well-maintained common areas, although some noted issues with odors and cleanliness in specific instances.
Staff Service
Staff, particularly Laura in the breakfast area, received high praise for being friendly and attentive, while some guests reported poor service experiences at the front desk.
Location
The hotel is conveniently located near the airport and attractions like Universal Studios, but the surrounding area is described as unsafe or sketchy by several guests.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests appreciating the variety and quality, although some noted a lack of options.
Parking Issues
Guests frequently mentioned problems with the parking situation, including limited space and the need for tandem parking.