Holiday Inn St. John's Conference Centre by IHG

Reviews

• JS

  Jason R. South

  May 12, 2026
  5.0
  First time staying at this Holiday Inn IHG property in St. John's. It was very appealing to book given the location, East Side Mario's attached for both breakfast, dinner, a fully stocked gym, a pool and much more. Upon arrival, which was easy to find and access, there's ample parking all around the hotel, especially since it's 2 hotels attached that are both IHG properties. At check in, I forgot the young man's name, but he was excellent to interact with. Friendly, professional, and helpful too. Check in was flawless. Finding my room was straightforward on the 4th floor. Entering my room, it was spacious, open, and spotless. The housekeeping here did an excellent job. The king sized bed was extremely comfortable. The bathroom was awkward though, it's small and tight to navigate, but I am also 6'5. The lighting in the room is good at entering, but the rest of the room you have to turn all the lamps on for ample lighting. I didn't have time for the gym or pool, but both looked like they would be a good time. They're just big enough to have a good time. I went next door to East Side Mario's for both breakfast and dinner. The breakfast has a few options, but enough to eat a hearty breakfast. I chose the fully loaded 3 egg omlette, which came with potatoes, sausage, toast, and an orange juice on the side. It was a very good breakfast. For dinner, once you've been to ESM'S, you know what to expect with the unlimited soup, salad and bread. I tried the potato bacon soup and wow, that was delicious. Everything else was delicious and the main course was hot, fresh, and flavorful. Upon check out today, the ladies I had were absolutely wonderful. Friendly, talkative, and top notch professionalism. The check out experience was also flawless. Overall, excellent first stay and everything about it minus the minor room details, was fantastic. Highly recommend this holiday inn/IHG location.
• LL

  Lijin lalu

  May 12, 2026
  1.0
  I've stayed at a few different Holiday Inn locations across Canada, but this one unfortunately did not meet my expectations. The front desk staff were not very helpful, and the overall customer service was disappointing. For the price paid, the standard room was quite small, and complimentary breakfast was not included either. I would recommend spending your money elsewhere for a more comfortable and peaceful stay.
• MP

  Mark Philpott

  May 2, 2026
  5.0
  I stayed here unexpectedly after a cancelled flight, and it was a stressful situation. A front desk staff member named Joshua was incredibly kind and reassuring when I arrived, clearly explaining everything and making me feel at ease. That level of care made a real difference after a difficult day of travel. I’m very grateful for his professionalism and kindness.
• TB

  Tariya Blanchard

  Feb 16, 2026
  3.0
  We went to St. John’s because of an ultrasound appointment for our baby, and we found a great deal for this hotel. I was impressed with the $10 deal for breakfast with East Side Mario’s, and overall my stay was pretty good but I was in room #408 and the left side of the window was full of condensation and sweat. It appears the window was previously broken and the second window pane was missing, causing a bad draft going through our room and something on the right side of the hotel room door to bang loud on the walls every time the wind picked up. We went to walk out onto the deck and my fiancé opened the door, and it cut his finger a little. There was all the smashed glass left from the previously broken window left where the window was. I didn’t think that was very safe. We weren’t offered an apology, a free breakfast, or a new room because of it. The towel rack ontop of the toilet on the left side was beginning to start hanging off of the wall almost like someone used it as a crutch to get off of the toilet. The elevator was also working off and on, we would click the 4th button and it would take us to the first floor where laundry/ pool etc was. Over all it is a beautiful hotel but I truly didn’t appreciate seeing my fiancé cut himself because of left over smashed glass. We mentioned it and a lovely gentleman came up and cleaned it right away, but still I think because of him cutting his finger on hidden behind the curtain glass, we should have been at least given an apology, or a room change.
• DK

  Dave Kochan

  Nov 27, 2025
  4.0
  The staff is the best! From checking in to accommodating every little need you might have.

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