Best Western Plus Fredericton Hotel & Suites

Reviews

• KG

  Kunal Garg

  3 days ago
  5.0
  Absolutely loved my stay at Best Western in Fredericton! From the moment I arrived, everything was excellent. The staff were incredibly friendly, welcoming, and helpful throughout my stay. The room was clean, comfortable, spacious, and had everything I needed for a relaxing stay. The hotel itself was very well maintained, and I really appreciated how quiet and comfortable it was. The bed was super comfortable, and everything felt fresh and clean. What really stood out to me was the service. Everyone I interacted with was genuinely kind and made me feel welcome. It’s not always easy to find hotels where the staff go above and beyond, but this place definitely did. Overall, a fantastic experience from start to finish. I would happily stay here again the next time I’m in Fredericton and would definitely recommend it to anyone looking for a clean, comfortable hotel with excellent service. 10/10 experience!
• JZ

  Jerry Z

  Aug 27, 2026
  4.0
  The hotel room was great, clean, and cozy, but the breakfast completly destroyed the mood. There was a line of like 15 people and there was little options for what was expected and the meat that they served tasted and looked like floppy spam. Fortunately, the breakfast was the only downside of this stay. Recommend this place to stay, but just skip the breakfast and go to a nearby cafe.
• KM

  Ken McLean

  Aug 23, 2026
  1.0
  Before I start. Please Best Western do yourself a favour, part ways with your employee Jenny. Last week I had a reservation booked. It was probably 1130 when I arrived. **Jenny** said the card on file failed and she tried to call me but I had no call. She said she cancelled my reservation but I could have the room at a much higher rate. This is unacceptable. Her attitude towards me was terrible. This hotel wasn’t even close to full based on the parking lot. I would not pay the new rate she wanted and she had no problem at all sending me away. Thankfully we ended up getting a room at the Holiday inn express. DO NOT give this place the satisfaction of getting your business, there are may more deserving hotels close by
• MC

  Mich Chen

  Aug 12, 2026
  5.0
  Excellent hotel. Extremely clean and clearly not stingy about it as there's always people around cleaning and touching things up. Staff was always extremely friendly, and good location as it's easy to get to trans Canada, mall, fast food spots, and nature walks. Daughter liked the pool and hot tub as well. Will stay here if in Fredericton again. Free breakfast gets packed, and they have overflow section to help but realistically when you have a good hotel you're gonna have alot of people staying there and things can get packed like that as a result.
• MT

  Mike Tomassini

  Aug 3, 2026
  1.0
  Stayed with my three kids on our way across the country. Stayed from Sunday to a holiday Monday. Room was good, clean, spacious, but amenities were not at all as advertised and customer service was bad. They claim to have a pool and hot tub. Pool was absolutely freezing, kids wanted out quickly. Hot tub was closed. They claim to have a restaurant on site. Restaurant was closed, no explanation. So was the business centre but doubt many people care about that. They advertise breakfast as being open til 10 on weekends 9 on weekdays. Again, this was a holiday Monday. My family got in at 8:50 and all the good stuff was gone. Many people clearly treated, as one would, a holiday as a weekend. The hotel shut it down at 9 (that’s one thing) and locked the doors to the breakfast room and turned multiple guests away just after 9. Like wouldn’t let them in to grab a bowl of cereal and a yogurt from the fridge. Also witnessed staff at the end going around picking up unused packets of syrup and peanut butter and putting them back in the buffet which didn’t bother me but would give many the ick. Staff at the desk were nonchalant about this stuff. Got the impression this is the norm for them. This is not a good hotel and there were many options for the same price. Stay somewhere else.