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Best Western Plus Marina Gateway Hotel

4.3
(2092 reviews)

Business Details

800 Bay Marina Dr., National City, CA
91950, United States
(619) 259-2800
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Marina Gateway Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Marina Gateway Hotel will stand out among other hotels in National City,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Marina Gateway Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Marina Gateway Hotel
800 Bay Marina Dr., National City, CA
91950, United States

Hours

Reviews

4.3
2,092 reviews
5 stars
1,228
4 stars
562
3 stars
165
2 stars
49
1 star
88

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Customer Service

The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported rude behavior and poor handling of issues.

Comfort

Guests frequently mentioned the comfort of the beds and spaciousness of the rooms, contributing to a pleasant stay.

Noise Issues

Several reviews pointed out noise disturbances from nearby restaurants and thin walls, affecting the overall experience.

Amenities

The lack of breakfast options was a common complaint, although some appreciated the coffee and snack offerings.
  • SL
    Sweet Lou
    Feb 24, 2026
    5.0
    The best this side of town. Clean spacious rooms good value.
  • MM
    Mary
    Feb 14, 2026
    5.0
    Everything was great!
  • CD
    cesar diaz
    Feb 9, 2026
    1.0
    I though Danny at the front desk was giving me a fair rate on the room but honestly I felt betrayed. He overcharged me. My total was 206.95 and going rates were going for 100 plus tax on the room online. I wouldn't trust Danny anymore. Lesson learned. Next time make sure to book online for a better deal even if your in a hurry.. Front desk wasn't helpful in finding my rewards member number so I can get the points for my stay. TV in room didn't work, so they send up a guy who couldn't figure it out, meanwhile I am in my room with a guest waiting, and I feel that time wasted took value from my whole experience at this hotel. Will be calling Best Western to do a survey on my whole experience. Dissapointed, I thought this hotel was supposed to provide superior customer service.
  • DG
    Demetria Gamble
    Jan 26, 2026
    5.0
    Check in was quick the rooms were nice the bed was super comfortable. Im actually upset I didnt find out the hotel was that nice!
  • CB
    Cherysa Balmores
    Jan 9, 2026
    5.0
    I picked this hotel because of the short drive to San Diego Zoo, but this place offered plenty of parking and really felt welcoming for families. I requested a room downstairs, and they were very kind to grant my request. I did notice the drip coffee machine was out of order, and some unused cups were left around by other guests. They had a machine available, but I personally prefer fresh coffee. Perhaps a sign could be helpful if the drip machine is broken, or maybe it could be removed if not in use. I mentioned to the lady that the coffee machine wasn’t working, but overall, I really enjoyed our stay.

Frequently Asked Questions About Best Western Plus Marina Gateway Hotel

Is the Best Western Plus Marina Gateway Hotel pet-friendly?

Yes, dogs and other pets are welcome at the Best Western Plus Marina Gateway Hotel.

Does the Best Western Plus Marina Gateway Hotel offer free Wi-Fi?

Yes, free Wi-Fi is available for all guests at the hotel.

Brand Certified Facts from Best Western Plus Marina Gateway Hotel

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Certified March 01, 2026Yext Knowledge Graph
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