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Discover the true charm of Napa Valley at Hotel Indigo Napa Valley, perfectly located near the region's renowned wineries and vibrant downtown attractions. Our hotel places you just moments from celebrated spots such as V. Sattui Winery, the Napa Valley Opera House, Oxford Public Market, and the picturesque Alston Park. Enjoy the convenience of being steps away from wine tasting, boutique shopping, and cultural experiences that make Napa Valley a world-famous destination. Start your day with a custom breakfast at Cupa and set out to explore Napa’s rich offerings, from vineyard tours to art galleries and museums. When your adventures wind down, return to our serene outdoor oasis featuring a heated pool and comfortable lounge areas. Unwind with a crafted cocktail at our elegant white marble bar, complete with a cozy fireplace, before retreating to spacious rooms equipped with spa-like baths and premium bedding for a restful night. With modern amenities including a 24-hour Fitness Center, complimentary high-speed Wi-Fi, and exceptional service, Hotel Indigo Napa Valley promises an unparalleled Napa Valley experience. Whether here for a wine-tasting journey or a relaxing escape, your ultimate wine country retreat awaits.
Location
Hours
Reviews
3.9
933 reviews
5 stars
387
4 stars
285
3 stars
133
2 stars
46
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including unresponsive management and staff unhelpfulness during issues.
Cleanliness Concerns
Several guests reported unclean rooms, including dirty linens and bathrooms, which significantly impacted their stay.
Pricing Transparency
Customers expressed frustration over unexpected fees, such as parking and breakfast charges, which were not clearly communicated during booking.
Comfort and Amenities
While some guests appreciated the comfortable beds and spacious rooms, others noted issues with noise, outdated facilities, and lack of basic amenities.
Positive Staff Interactions
Despite the negative feedback, some guests praised specific staff members for their friendliness and helpfulness, indicating a potential inconsistency in service quality.
- TSTodd SchwiesowOct 27, 20203.0It's an okay hotel. Mostly clean and updated rooms with a nice big shower. But, it's the little things that add up... Like, hot tub broken(which was the only reason we booked) pool heated but uncleaned and full of leaves, crack in ceiling above bed, a/c unit that leaked water on the floor. Probably wouldn't book again. The Marriot just south of here is much nicer.
- SOStephen OdellJul 31, 20174.0Nice hotel and location, but seemed like they were undergoing renovation.
Frequently Asked Questions About Hotel Indigo Napa Valley by IHG
Is Hotel Indigo Napa Valley by IHG suitable for business travelers?
Yes, Hotel Indigo Napa Valley by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Napa Valley by IHG have a loyalty program?
Yes, Hotel Indigo Napa Valley by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Napa Valley by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Napa Valley by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Napa Valley by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Napa Valley by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
Does Hotel Indigo Napa Valley offer an onsite restaurant?
Yes, Hotel Indigo Napa Valley features Cupa, an onsite restaurant serving breakfast and dinner daily.
Which airport is closest to Hotel Indigo Napa Valley?
Hotel Indigo Napa Valley offers proximity to Oakland International Airport (OAK), Charles M. Schulz Sonoma County Airport (STS) and Napa County Airport (APC).
Does Hotel Indigo Napa Valley offer an airport shuttle?
No, Hotel Indigo Napa Valley does not offer an airport shuttle service. However, the hotel is conveniently located within driving distance of major airports such as Oakland International Airport (OAK), San Francisco International Airport (SFO), and Sacramento International Airport (SMF).
Does Hotel Indigo Napa Valley offer connecting rooms?
Yes, Hotel Indigo Napa Valley offers connection rooms on a first-come, first-served basi
Does Hotel Indigo Napa Valley offer a local shuttle?
No, Hotel Indigo Napa Valley does not offer a local shuttle.
Does Hotel Indigo Napa Valley by IHG offer free Wi-Fi to guests?
Yes, Hotel Indigo Napa Valley provides free Wi-Fi in public areas for guests' convenience.
What are the check-in and check-out times at Hotel Indigo Napa Valley?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is Hotel Indigo Napa Valley pet-friendly?
Yes, dogs are allowed at Hotel Indigo Napa Valley, welcoming your pets during your stay.
Does the hotel have facilities for business travelers?
Yes, Hotel Indigo Napa Valley offers a business center and meeting rooms suitable for business events and travelers.
Are there accessible parking and mobility options at the hotel?
Yes, the hotel offers accessible parking and is mobility accessible to accommodate guests with disabilities.
What dining options are available at Hotel Indigo Napa Valley?
The hotel has an onsite restaurant, Cupa, serving breakfast and dinner daily, and a bar with a cozy fireplace.
Are there nearby attractions or points of interest near Hotel Indigo Napa Valley?
Yes, nearby attractions include V. Sattui Winery, Napa Valley Opera House, Oxford Public Market, and Alston Park for wine tasting, shopping, and cultural experiences.
How can I reach Hotel Indigo Napa Valley from nearby airports?
While the hotel does not offer an airport shuttle, it is conveniently located within driving distance of Oakland International Airport, San Francisco International Airport, and Sacramento International Airport.
Are there grocery stores or convenience stores near Hotel Indigo Napa Valley?
Yes, Ranch Market and Osprey Seafood Market are nearby for groceries, convenience items, and fresh seafood.
What fitness and recreational amenities does Hotel Indigo Napa Valley offer?
The hotel features a 24-hour fitness center with free weights, elliptical machines, and a treadmill, as well as an outdoor heated pool for guests.