Business Details
About
HotelWedding VenueConference CenterBusiness Meeting LocationsHotel Indigo
Tucked in the heart of California’s wine country, Hotel Indigo Napa Valley captures the spirit of the neighborhood with a modern twist. Our boutique hotel places you near Napa’s best, from the iconic Wine Train and Oxbow Public Market to the Sterling Vineyards Aerial Gondola and picturesque Alston Park. Wander through the Yountville and St. Helena wineries, discover art at the Napa Valley Opera House, or explore the boutiques and galleries that line downtown’s lively streets.
Spend your days savoring local vintages, floating high above vineyards on a hot air balloon ride, or cycling along the scenic Napa River Trail. As a downtown Napa hotel, we’re perfectly positioned for both adventure and relaxation, surrounded by world-class dining, tasting rooms, and cultural attractions that bring the valley to life.
At our hotel, relax in our serene outdoor retreat with a heated pool and comfortable lounge seating, or sip a signature cocktail at Cupa, our full-service restaurant and bar featuring locally inspired California cuisine. Spacious guest rooms invite you to unwind with spa-inspired baths, premium bedding, and calming vineyard views. With a 24-hour Fitness Center, pet-friendly accommodations, and complimentary high-speed Wi-Fi, Hotel Indigo Napa Valley delivers a boutique experience that feels authentically local and effortlessly comfortable.
Location
Hours
Reviews
3.9
933 reviews
5 stars
387
4 stars
285
3 stars
133
2 stars
46
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor customer service, including unresponsive management and front desk staff who were unhelpful or rude.
Cleanliness Concerns
Multiple reviews highlighted issues with room cleanliness, including dirty linens and unclean bathrooms.
Pricing Transparency
Guests expressed frustration over unexpected charges, such as parking fees and discrepancies in quoted room rates.
Comfort and Amenities
While some guests appreciated the comfortable beds and good location, others noted issues with noise and outdated facilities.
Mixed Experiences
Some customers had positive experiences with staff and amenities, but these were overshadowed by significant complaints from others.
- KMKedrian MackNov 7, 20213.0Very overated
- RSRare Breed Motor SportsJun 8, 20192.0The rooms look nicely remodeled and updated however I seem to get a room that had huge scratches on the TV which made it really hard to try to focus on watching anything because you would not be able at least for me to stop paying attention to the bright light coming out of the scratches on the screen. The next problem I had was a group of women next door who would come home from drinking and partying decided to start slamming hotel room doors laughing giggling and running up and down the hallways as if they were on vacation in Las Vegas for a bachelorette party. After a couple of calls down to the front office and it's still going on having business meetings tomorrow afternoon I decided to go ahead and take a loss on my hundred and fifty plus dollar a night room and go ahead and make it drive back to a house I have in Sacramento at 3 a.m. in the morning so that I can at least have a few good hours of sleep before I have to start my day the girl in the office said she had no Authority for any compensation or reimbursement hoping to hear from a manager in the morning
- MGMontey GargApr 7, 20195.0Easy to find with google maps
Frequently Asked Questions About Hotel Indigo Napa Valley by IHG
Is Hotel Indigo Napa Valley by IHG suitable for business travelers?
Yes, Hotel Indigo Napa Valley by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Napa Valley by IHG have a loyalty program?
Yes, Hotel Indigo Napa Valley by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Napa Valley by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Napa Valley by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Napa Valley by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Napa Valley by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
Does Hotel Indigo Napa Valley have a restaurant?
Yes, Hotel Indigo Napa Valley has an on-site restaurant, Cupa.
Which airport is closest to Hotel Indigo Napa Valley?
Hotel Indigo Napa Valley offers proximity to Oakland International Airport (OAK), Charles M. Schulz Sonoma County Airport (STS) and Napa County Airport (APC).
Does Hotel Indigo Napa Valley offer an airport shuttle?
No, Hotel Indigo Napa Valley does not offer an airport shuttle service. However, the hotel is conveniently located within driving distance of major airports such as Oakland International Airport (OAK), San Francisco International Airport (SFO), and Sacramento International Airport (SMF).
Does Hotel Indigo Napa Valley offer connecting rooms?
Yes, Hotel Indigo Napa Valley offers connection rooms on a first-come, first-served basi
Does Hotel Indigo Napa Valley offer a local shuttle?
No, Hotel Indigo Napa Valley does not offer a local shuttle.
Does Hotel Indigo Napa Valley have a pool?
Yes, Hotel Indigo Napa Valley has a year-round outdoor pool.
Is Hotel Indigo Napa Valley pet-friendly?
Yes, Hotel Indigo Napa Valley offers pet-friendly rooms for up to two pets per room. Cats and dogs are allowed with a pet deposit of 75 USD.
Is parking available at Hotel Indigo Napa Valley?
Yes, self-parking is available at a charge of 10.29 USD.
Does Hotel Indigo Napa Valley have a Fitness Center?
Yes, Hotel Indigo Napa Valley has a 24/7 Fitness Center.
Does Hotel Indigo Napa Valley by IHG offer free Wi-Fi to guests?
Yes, Hotel Indigo Napa Valley provides free Wi-Fi in public areas for guests' convenience.
What are the check-in and check-out times at Hotel Indigo Napa Valley?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is Hotel Indigo Napa Valley pet-friendly?
Yes, dogs are allowed at Hotel Indigo Napa Valley, welcoming your pets during your stay.
Does the hotel have facilities for business travelers?
Yes, Hotel Indigo Napa Valley offers a business center and meeting rooms suitable for business events and travelers.
Are there accessible parking and mobility options at the hotel?
Yes, the hotel offers accessible parking and is mobility accessible to accommodate guests with disabilities.
What dining options are available at Hotel Indigo Napa Valley?
The hotel has an onsite restaurant, Cupa, serving breakfast and dinner daily, and a bar with a cozy fireplace.
Are there nearby attractions or points of interest near Hotel Indigo Napa Valley?
Yes, nearby attractions include V. Sattui Winery, Napa Valley Opera House, Oxford Public Market, and Alston Park for wine tasting, shopping, and cultural experiences.
How can I reach Hotel Indigo Napa Valley from nearby airports?
While the hotel does not offer an airport shuttle, it is conveniently located within driving distance of Oakland International Airport, San Francisco International Airport, and Sacramento International Airport.
Are there grocery stores or convenience stores near Hotel Indigo Napa Valley?
Yes, Ranch Market and Osprey Seafood Market are nearby for groceries, convenience items, and fresh seafood.
What fitness and recreational amenities does Hotel Indigo Napa Valley offer?
The hotel features a 24-hour fitness center with free weights, elliptical machines, and a treadmill, as well as an outdoor heated pool for guests.