Business Details
About
Hotel
At the Best Western Plus Tree House you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Tree House will stand out among other hotels in Mount Shasta,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Tree House will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
4.3
1,620 reviews
5 stars
945
4 stars
419
3 stars
116
2 stars
66
1 star
74
What are people saying?
AI-generated from recent customer reviews
Room Quality
Many guests reported uncomfortable beds and dated room conditions, with some rooms experiencing issues like noise and cleanliness.
Staff Service
Customer service experiences varied widely; while some praised friendly and helpful staff, others reported rude interactions and poor communication.
Amenities
The pool and hot tub received mixed reviews, with some guests enjoying them while others faced issues like cold water or maintenance problems.
Pricing Concerns
Numerous reviews highlighted dissatisfaction with high prices relative to the quality of the accommodations and lack of complimentary breakfast.
Location and Cleanliness
The hotel is conveniently located off the highway and is generally clean, but some guests noted specific cleanliness issues in their rooms.
- VMVince McInnis3 days ago1.0Mark at the front desk was surly and uncooperative, his manager Matt was helpful, but barely ( I couldn’t find my room because the layout is weird, for some reason they have both 100 and 200 level rooms on the same floor) when I asked Mark for help, he got flustered and argumentative and told me to ‘wait in line’ (behind a current guest), which I did), and after I asked to speak to a manager, after a brief wait, Matt showed up and explained in clear language where I should go, Mark sucks. Matt is OK.
- IVivan villarrealNov 17, 20255.0Great staff,beautiful view and warm and inviting place
- JLJamie LynnNov 2, 20253.0The beds in our room were uncomfortable and kinda broken, both queens fall in on one side which had me sleeping at an angle and gave me crazy leg cramps. The toilets are really low to the ground and you can hear all the noise your neighbors make. It’s also right off the highway which makes it very noisy. The pool and the hot tub were awesome, the restaurant took a little while with our orders but the food was good. The location to town is nice, just a few blocks from the center.
- SRStacey RevelOct 21, 20252.0Stay was pleasant and comfortable until the staff didn't write in their notes that I called at 9:14am on the morning of check-out and requested a 12pm checkout, a late checkout that a staff member had offered me the night before! Treadmill didn't work in the fitness center. Pool and hot tub were great as well as the rest of the fitness center for my needs. Overall a great stay, but will not stay here again due to the staff.
- MHMarsha HearnOct 12, 20254.0My husband and I recently stayed at this hotel overnight on our way home from visiting family. The hotel is nice and quiet and conveniently located off of the I-5 freeway. This hotel has 2 separate dining areas each for breakfast and for lunch/dinner. This hotel was a bit pricey especially since breakfast is not included in the hotel price. We ate dinner there after we arrived for the night and we ate breakfast before we left the next morning for our trip home. We had chicken stir fry for dinner which was a large portion and my husband had bacon and eggs for breakfast and I had oatmeal. Both were adequate, but not really worth the cost. The bed was a bit hard, but I have a sensitive back so it may be good for others. Overall, it's a good hotel but not worth the price for us.
Frequently Asked Questions About Best Western Plus Tree House
What amenities does Best Western Plus Tree House offer for business travelers?
The hotel offers spacious work desks and free internet access in all guest rooms for business travelers to stay productive.
Are there any fitness facilities available at Best Western Plus Tree House?
Yes, there is an in-house fitness room for guests to maintain their workout routine.
Is free Wi-Fi available at Best Western Plus Tree House?
Yes, free Wi-Fi is available throughout the hotel.
Where is Best Western Plus Tree House located?
It is located at 111 Morgan Way, Mount Shasta, CA 96067, USA.
Is Best Western Plus Tree House open 24 hours?
Yes, the hotel is open 24 hours daily.
Does Best Western Plus Tree House have an onsite restaurant?
Yes, the hotel features a restaurant for guests' dining needs.
What special offer is currently available at Best Western Plus Tree House?
Guests who stay 2 nights can receive a $50 Best Western Gift Card.
What nearby attractions can guests visit around Best Western Plus Tree House?
Guests can visit Castle Lake, a great spot for outdoor activities before or after their stay.
Are there dining options near Best Western Plus Tree House?
Yes, nearby restaurants include Cooper's Bar and Grill, Puerto Vallarta Mexican Restaurant, Black Bear Diner, and Burger King, offering a range of dining experiences.
What services are available near Best Western Plus Tree House for vehicle needs?
Nearby services include Rivian Adventure Network & Waypoints for EV charging, O'Reilly Auto Parts, 76 gas stations, Spirit gas station with a car wash, and Tesla automotive repair services.