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Best Western Tradewinds

4.1
(611 reviews)

Business Details

225 BEACH ST, Morro Bay, CA
93442, United States
(805) 772-7376
http://bestwestern.com

About

HotelBest Western
Located in Morro Bay,CA, the Best Western Tradewinds is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Tradewinds
225 BEACH ST, Morro Bay, CA
93442, United States

Hours

Reviews

4.1
611 reviews
5 stars
317
4 stars
156
3 stars
62
2 stars
29
1 star
47

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Several reviews highlighted rude and unprofessional behavior from staff, particularly the manager, leading to negative experiences for guests.

Cleanliness Issues

Multiple customers reported unsatisfactory cleanliness in rooms, including unclean bathrooms and leftover items from previous guests.

Customer Service

Guests expressed frustration with poor customer service, including lack of responsiveness to issues and inadequate support during their stays.

Location and Amenities

Despite the negative feedback, many guests appreciated the hotel's location and some amenities, such as the rooftop deck and views.
  • TW
    Thomas Weber
    Feb 12, 2026
    3.0
    Wir waren nur für zwei Nächte dort. Die Lage ist perfekt. Das typische dürftige Frühstück kann man auf einer sehr schönen Terrasse genießen mit direkten Blick auf den Felsen. Das Personal ist sehr nett!
  • LH
    Linda Honda
    Jan 27, 2026
    5.0
    Clean, comfy, and good sized room. We had breakfast in the lobby the next day, and it was perfect. Thank you ladies👍
  • MW
    Mike Wyrick
    Jan 24, 2026
    5.0
    Great place. Good location, clean rooms.Great shower, good bed, wonderful staff.This is a very nice place to stay.
  • MK
    Maxim Khabur
    Jan 2, 2026
    1.0
    Lies and more lies! Anyone reading - pls beware of The Receptionist Lady there. Could be dangerous, I think. Definitely treacherous. CC: Management! Please pay attention! /// Hollowing noise in the room, the high pitch dies away and comes back at intervals, which I identified later as a loud noise from the worked-down washing machine in the technical room. The Receptionist Lady, when asked, suggested that I turn up the TV and she'd see about the noise in an hour or so. Rude, but nothing compared to what happened next. My wife turned the shower on, and at the same moment, a hose connecting the TOILET got disconnected, and started to spray the room, forming a huge paddle on the floor. Luckily, there was a key on the water pipe coming out of the wall. I shut the water off, and my wife and the kid started to mop the water from the floor into the sink. I went to report the accident to The Receptionist Lady, who got agitated, did not wait until I finished my sentence and rushed to the room. My wife opened the door, and when I came in The Receptionist Lady was already raising her voice in our general direction (my wife and son and me), repeating without stopping: "you ruined the room", "how did you break it?", and something unintelligible about $700. The Receptionist Lady then stormed out of the room, saying I needed to follow her and get some rugs to mop the floor. To my repeated request to change the room, she started to repeat loudly: "You've ruined one room already!" I followed her to the reception desk, where she did throw some rags on the counter, and SLAMMED THE DOOR OF HER OFFICE IN FRONT OF ME! Leaving me speechless. After that, I googled  another hotel, we packed and left.
  • DB
    Debra Bazinet
    Dec 28, 2025
    1.0
    I had stayed at this location several times on business. They had made me feel welcome and had treated me with respect and were welcoming and very accommodating at first. The Corporation that I work for travels me throughout the Pacific NW several times a year. My guesstimate is that I had stayed at this particular hotel property 5 seperate times, a week long visit each time. My job site for these specific trips were in Atascadero. There was several other hotels that I could have stayed at. But I had chosen to stay at the BW Tradewinds because I enjoyed the hotel and particularly the level of service. The hotel owner had even asked that I cancel my previous reservations at a different BW property (much closer to Atascadero) and to stay at this location instead Morro Bay instead. Which I had done. But suddenly I receive suspicious charges on my company credit card from my stay in last September. The Company I work for is demanding explanations and copies of the charges, needing closure before end of year. I send emails requesting copies and explaining the suspicious charges to the card. After several emails being ignored by the hotel I call and speak to someone trying to explain the urgency of the issue and was immediately cut off and told to email my request to them. I finally received an email response stating that they had indeed discovered these suspicious charges and had credited the card, in addition they say that the young lady who made those suspicious charges was fired and had no longer worked there. The girl in question is Michelle? IT SIMPLY BOILS DOWN TO IT BEING THE OWNER, LORI who is responsiblefor correcting the mistakes!!!! However, my immediate request was for a copy of the corrected itemized bill in addition to documents indicating the Credit. I'm required to submit these to my company to show valid charges to the company card. Instead I am AGAIN repeatedly ignored and my urgent requests are of no consequence to the Managent, nor the hotel Owner, they say they have sent revised and corrected statements, but they still arrived INCORRECT. IT HAS REMAINED AND UNRESOLVED ISSUE. I STILL RECEIVED STATEMENTS STATING I OWE A FALSIFIED AMOUNT. AND STILL HAVE YET TO RECEIVE A CORRECT STATEMENT. THE PERSONNEL STATE THAT IT WAS A PREVIOUS EMPLOYEE THAT MADE THESE MISTAKES, BUT WITH HER NO LONGER RMPLOYEED THE ISSUE STILL REMAINS. I've advised my company to put this business on the do not stay list. There is a lack of professionalism and very poor customer service here. I am being held responsible for these charges and I've stressed the urgency and importance of receiving a copy of these charges. But I am only to assume that since I have no immediate plans or intention of staying at this hotel, then I now do not matter to them. Providing great service is not strictly reserved to prior nor at time of stay. Your level of service should extend past this point. And all your guests should matter, past or present. You should be ashamed of this behavior. And my recommendations to any guests intending to stay at this property at Best Western Tradewinds for business purposes sincerely reconsider this and stay at a different property, one that ALWAYS provides excellent service. Just my humble opinion!

Frequently Asked Questions About Best Western Tradewinds

Does the Best Western Tradewinds in Morro Bay offer free breakfast to guests?

Yes, the Best Western Tradewinds provides free breakfast for its guests.

Are pets allowed at the Best Western Tradewinds hotel?

Yes, pets are welcome at the Best Western Tradewinds.

Brand Certified Facts from Best Western Tradewinds

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Certified March 01, 2026Yext Knowledge Graph
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