Best Western De Anza Inn

Reviews

• KR

  KK R

  3 days ago
  2.0
  Worn down place, they are trying to keep it clean but the age still shows.
• RJ

  Rebecca Johnson

  Nov 8, 2025
  5.0
  A very clean place to stay! We felt safe. It was welcomed our dog too! My son loved the fat koi fish in the lobby. Great place to stay on a budget!
• JC

  Jonathan Corkill

  Sep 17, 2025
  1.0
  Looks nice from the outside but rooms are dated. I was charged the hold on my card when it should have been refunded and the hotel stopped responding to me, very poor customer service and staff don't know what they're doing. Eventually got my money back after going through the travel agent. My advice is to book elsewhere.
• DS

  David Shepherd

  Sep 11, 2025
  1.0
  This place is clean and nice. The 1 thing you need to know about this place is there is no AC units in any room. The nice lady downstairs told me that the weather in Monterey is fairly cool and a lot of places just don’t use AC around here. That’s great for them but when you’re someone like me that sleeps at about 60° it ain’t cool enough with the window and a fan. Because all they give you is one little osculating fan. Also with the window open at night, you hear all the traffic right outside your window waking you up and then there’s planes taking off flying overhead powering up and that wakes you up about every time in the night. Here is another big problem, so having to leave my window open all night with no blankets on , little did I know that someone outside in the parking lot would be smoking Marijuana at 5:30 am. The stink filled our room with in seconds. I will never stay here again. This is a comment for the management and OWNER. I’m not trying to give you a bad rap, but this is not the first complaint about this problem. It would be nice if you would put in the description of your place here and on Google maps that you do not have AC. I realize folks around here, maybe used to that but for any of us traveling through that have never been here, It would be respectful, If you would let us know ahead of time. Especially when I pay $200 a night. You can even purchase portable ac units that your customers could choose to use. They’re are many affordable options on Amazon, go check them out. Also, if you look across the street at the Motel 6, they have air conditioning units. Another complaint is that at the breakfast there are no meat or eggs for protein, I don’t think they even serve those. Just waffles and cereal and they had one hard-boiled egg left. The coffee was empty. If you wanna firm mattress, don’t stay here, it was like laying in a bowl, now my back is all wrecked. Like I said, I’m not trying to give you a bad rap, but if you care about your business and more importantly your customers, then you need to fix this. I leave reviews where I go to help others and to help businesses improve what they offer. Thank you
• IM

  Ilene Manville

  Aug 31, 2025
  5.0
  This was my first stay. The rooms are nice and spacious. Very clean hotel room and common areas. The pool and hot tub were very nice. It is only 5 feet in the pool. There is no AC but fans in the room. We were okay with temps in the 60s with the fans and windows open for a breeze. Bowling alley next door. CVS across the street. Short distance to Canney row by car. We had a wonderful weekend.

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