Best Western Town House Lodge

3.7
655 reviews
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Business Details

909 16TH ST, Modesto, CA
95354, United States
(209) 524-7261
http://bestwestern.com
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About

Hotel
Located in Modesto,CA, the Best Western Town House Lodge is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Town House Lodge
909 16TH ST, Modesto, CA
95354, United States

Hours

Reviews

3.7
655 reviews
5 stars
246
4 stars
170
3 stars
116
2 stars
52
1 star
71

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including reports of cockroaches and unclean rooms.

Customer Service

Several customers reported rude and unhelpful staff interactions, particularly at the front desk.

Breakfast Quality

While some guests enjoyed the breakfast offerings, others found it lacking or poorly managed.

Location Concerns

The hotel is situated in a sketchy area, with reports of noise and safety issues due to nearby homeless individuals.

Room Comfort

Guests had mixed experiences regarding room comfort, with some noting issues like noise, small size, and uncomfortable beds.
  • MH
    Moe Hughart
    Nov 16, 2025
    1.0
    I called in advance and asked if the hot tub worked and they reassured me that it did! No it didn't it was cold and no jets worked! Location is loud and the room isn't worth the money!
  • JW
    Janice Weikal
    Nov 10, 2025
    5.0
    We always stay at Best Western because of the breakfast and the pool.
  • MC
    MIchael Clayton
    Oct 22, 2025
    2.0
    I drive past the place or bank across the street and it says I was there and I am not. Went to Jack in the box a block away, and it says I went there.
  • EL
    Estelle Leger
    Oct 21, 2025
    2.0
    Je ne vous recommande malheureusement pas cet hôtel ou devrai je dire « motel » Le quartier craint vraiment. Nous avions une chambre tout à l’entrée et étant fumeuse les sdf rentraient dans la cours de l’hôtel et nous demandais à chaque fois des cigarettes. (Intervention rapide du personnel à la réception) mais cela étant dit un grand sentiment d’insécurité rodaient. De plus la chambre bien que tout confort. Présentait un lit qui étaient complètement affaissée. Et d’autre part la propreté à revoir et pour finir votre nuit ne sera pas de tout repos. : l’hôtel est située dans un quartier qui craint donc crie ++ et également une voie ferroviaire est juste à côté (train qui klaxonne en pleins dans la nuit) vraiment jeune vous recommande pas.
  • BD
    Blue Devil
    Oct 19, 2025
    1.0
    Whoever the lady was who was working on 10/18/25 at 9AM at the front desk is very rude. We got there from over a 15hr long trip and she was making everything complicated. We were asking questions and she got defensive and answered with a bad attitude. We asked for a receipt or a paper that said that we paid and how much the amount was and she said “no I can give it to you tomorrow” we kindly said “no we need it now thank you” and she got pissed off. She needs to be fired if she’s going to be talking and acting like that with costumers. Completely no front desk manners. I don’t pay to be treated like shit when I’m already sleep deprived. Also the chairs in our room were very dirty and stained.
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Frequently Asked Questions About Best Western Town House Lodge

Where is Best Western Town House Lodge located?

It is located at 909 16TH ST, Modesto, CA 95354, US.

What are the operating hours of Best Western Town House Lodge?

The hotel is open 24 hours a day, every day of the week.