LEGOLAND Discovery Center Bay Area

Reviews

• JC

  Jenny’s YouTube Channel

  4 days ago
  5.0
  I went there for the first time with my son with autism. He absolutely loved it and enjoyed it. We there like 3 hours - 4 hours. I usually always on guard taking him places because hes not fond of sharing and doesn't really understand that thats all there for everyone to play not just for one person. But he will get there. But he did really good at legoland. I'm happy when he does not fight with anyone, or has his angry outburst or misbehaving etc. When none of that happens it's good for me. But he really loved it. I'm surprised he got on the Lego train cars. Because he usually doesnt like to get on any type of rides. We went on it twice. He enjoyed food with me there. He loved it all. Mostly his legos toys I got him. But he did enjoy his time there. Amazing place for kids and adults. I feel like the price it's a bit much but it's not like your gonna take your kids there every time consistently. But like once every two months or 3months is okay. But if you can take them consistently thats good for you. I definitely recommend this place for your kids. Great for families.
• GL

  Grace Lin

  4 days ago
  4.0
  Interesting spot
• HW

  Heather W.

  Feb 24, 2026
  3.0
  Very expensive! The adult price is the same as the child- $32.50. I didn't know this or else I would have stayed away, not let my kiddo see the place. They do not accept cash either, cards only. My kiddo liked it but we only stayed for 1.5 hour- for $65.00!!
• SC

  Shreeja Chandramohan

  Feb 20, 2026
  5.0
  ​Great indoor spot at the Milpitas Great Mall to burn the several hours. Clean place and friendly staff!! My 4 and 7-year-olds were the perfect age for it. ​The Highlights: ​The Train Ride: Interactive "wand" shooting kept both kids engaged (and competitive!). ​4D Movie: Super immersive with the wind and water effects—the kids loved the "real" bubbles. ​Building Zones: Spent the most time here. The 7-year-old loved the Build & Test racing ramps, while the 4-year-old spent ages on the Earthquake Tables.
• NC

  Nathaniel C

  Feb 11, 2026
  1.0
  Upon arrival, there was a group of employees standing together talking. When one employee finally assisted me, she appeared irritated, as though I was interrupting their conversation. As a guest, this first impression was not welcoming and immediately set a negative tone for the visit. There was no visible security inside the attraction only mall security outside which made the space feel poorly monitored and understaffed. The Virtual Reality area was often unattended, with no staff present to supervise or assist guests. The NINJAGO ride instructions were not as clear as advertised, particularly for first-time visitors, which made the experience confusing rather than enjoyable. The pirate play structure is visually impressive and has great potential however, supervision was lacking. The employee assigned to that area did not adequately monitor children on the upper levels. On one occasion, my child began crying and needed assistance, yet no staff member intervened or helped bring my child down. Parents were initially told they were not allowed to enter to assist, but no alternative support was provided. Eventually, I had to go in myself to retrieve my child. This inconsistency was confusing and concerning from a safety standpoint. Additionally, I had an interaction with a staff member who identified herself as a manager named Sami (as listed on her name tag). When I asked her about the café reopening, she stated she did not know when it would resume service and responded with noticeable attitude, which felt dismissive and unprofessional. I asked another manager he was tall and extremely kind. I was told an employee was on break. The café experience was very inconsistent. When an employee need to take a break or to use the restroom, the café will be completely close. As a parent paying $35–$40 per ticket, it is frustrating not to be able to purchase food for children when needed. A paid attraction should not have a frequently restricted or closed café during operating hours. During this same visit, my child, who is autistic, was playing in the NINJAGO section located toward the corner of the attraction. He was engaging with the bricks and made a small mess, which I was actively cleaning up. As I approached the area with my son, I observed Sami and two other employees standing together. Shortly after we arrived, the other two employees left, and Sami remained nearby. While my child continued playing, Sami began cleaning the area using a dustpan and rake. During this time, she made audible sounds of frustration and appeared visibly irritated. She then commented to another employee, within earshot of my child and me, that my child was making a mess and that I should at least attempt to clean it up. This was particularly uncomfortable because I had already been making an effort to tidy the area. She continued cleaning while expressing her frustration openly in front of us. The interaction felt unnecessary, unprofessional, and insensitive especially considering that my child has special needs. I ultimately stopped visiting because the experience felt unsafe, poorly staffed, and inconsistent. Between the lack of supervision, café closures, staff grouping together instead of assisting guests, and unprofessional communication from management, the overall experience did not feel worth the cost. As a result, my family and friends will no longer be returning.

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