Business Details
About
HotelHampton Inn
The Hampton Inn Milpitas hotel in California is located in the McCarthy Ranch area at the crossroads of the Nimitz (I-880) and Southbay (Hwy. 237) Freeways. Just minutes away you will find many Silicon Valley corporate headquarters such as Cisco Systems, KLA Tencor, and Maxtor. Our hotel is minutes away from attractions like Paramount's Great America, Summit Pointe Golf Course, the VTA rail system and fine local restaurants.
The Hampton Inn Milpitas hotel features 4 stories with interior corridors and 93 large, comfortable rooms in a modern, upscale environment and a convenient location with freeway access to all of San Jose's many attractions. Our Milpitas, California hotel facilities include outdoor pool, exercise gym, business center, and safe deposit box.
Our many amenities include complimentary hot On The House Breakfast, 2-line phone, high-speed internet access in all guest rooms and lobby. We also offer large 27 inch screen TV with HBO, hair dryers, irons, microwaves, refrigerators, express checkout, guest laundromat, secretarial service, and laundry/valet services. In-room movies and rollaway beds are available for a nominal fee.
We love having you here at the Hampton Inn Milpitas hotel in California!
Location
Hours
Reviews
4.2
525 reviews
5 stars
266
4 stars
170
3 stars
56
2 stars
10
1 star
23
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Numerous reviews highlighted unprofessional and rude behavior from staff, particularly the front desk manager, Gabriel, leading to a negative experience for many guests.
Room Conditions
Guests reported various issues with room cleanliness and maintenance, including dirty bathrooms, broken fixtures, and uncomfortable beds.
Breakfast Quality
While some guests enjoyed the breakfast, others criticized it for being subpar, with complaints about reheated food and lack of fresh options.
Customer Service
Several customers expressed dissatisfaction with the handling of complaints and issues, indicating a lack of effective management and responsiveness.
Location and Amenities
The hotel is praised for its convenient location near restaurants and shopping, but many felt the overall experience did not meet expectations for a Hilton property.
- PGPedro Hugo Huerta GarciaDec 30, 20255.0Excellent service
- MMMatt MurphyDec 21, 20251.0Be aware that the door is locked 24 / 7 because apparently there are vagrant people stealing keys for free breakfast very often. If you are a registered, overnight guest sitting in the lobby with their book bag having coffee getting up to leave to get something in their car and then come back in… Using their key… it will level suspicion so strong that a manager will come ask you for your ID. They won’t be wearing a name tag or introduce themselves because they’ve been untrained in hotel industry standards, but fear not they will ferret out anyone who somehow got a key to come in and out. I’ve never felt so harassed and unwelcome in 30 years of traveling. I did what I do in every hotel I stay in. I let my wife sleep in. I get up, clean up, grab my book bag and go to the lobby. If that looked so offensive to the breakfast staff then they should be in a different industry altogether. I asked for a refund and a voucher for future stays and I can’t believe I have wait for this refund. It should’ve been issued immediately - with a formal apology, but Management has chosen to delay their reaction and thus I’m writing this up. Stay clear from this dump of a hotel. I didn’t forget my room key , I had to fumble in my pocket for it because your hotel was locked down at 8 o’clock in the morning. This made it appear like I needed help. But I didn’t because I’m a registered guest. Your staff were unprofessional and aren’t saying the truth. The staff accused me of having a stolen key! Poor hotel management.
- JSJean ShawNov 3, 20251.0On October 15 and 16, our room had a plug in the shower and leaked all over the bathroom floor. The shower could not be used. We were told that she could not switch rooms because they didn't have another room available and it could not be repaired that night. The following day, we were moved to another room. We had to pack up our things and move. After discussion and some obsurd justifications on why we should still have to pay full price for the room with a non-working showers, Gabe (who professed to be the operations manager on temporary assignment from a Disneyland location) promised that an extra 30,000 points would be added to my account #1139405060 within 24 hours. He said no reduction in the room rate was possible. I have called and emailed and have still not received a response. I still have not received those points.
- SDSuman DhamalaOct 9, 20251.0Sanchez was a rude front desk person. Instead of helping out he make things worst. I am a Hilton diamond member but from today’s experience I will switch to different hotel chain.
- ATAlistair ToftsSep 26, 20255.0Super nice and clean. Friendly staff. Enjoyed my stay here.
Frequently Asked Questions About Hampton Inn Milpitas
What are the check-in and check-out times at Hampton Inn Milpitas?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free breakfast available at the Hampton Inn Milpitas?
Yes, free breakfast is offered with a buffet option at no additional charge.
Are pets allowed at Hampton Inn Milpitas?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and guest rooms, including a public internet terminal.
Is parking available at the hotel and is there a fee?
Free self-parking is available for guests at the hotel.
What fitness amenities are available at Hampton Inn Milpitas?
The hotel offers a free fitness center with equipment including free weights, elliptical machines, and treadmills.
What accessibility features does Hampton Inn Milpitas offer?
The hotel has accessible parking, an accessible elevator, and is mobility accessible to ensure guest comfort.
Are there any nearby restaurant options around Hampton Inn Milpitas?
Yes, nearby restaurants include Won Kee BBQ Restaurant, Shanghai Delight, Tasty Pot, Sushi Factory, and Sevens Bar & Grill, providing a variety of cuisines like barbecue, Chinese, Taiwanese, sushi, and American fare.
How can guests reach Hampton Inn Milpitas using local transit?
Guests can use the nearby VTA rail system for convenient access to the hotel and surrounding Silicon Valley areas.
Are there other hotels close to Hampton Inn Milpitas for alternative accommodation?
Yes, nearby hotels include Hampton by Hilton, Crowne Plaza San Jose - Silicon Valley, Sonesta San Jose, Extended Stay Hotels, and Homestead Studio Suites Milpitas.