Certified by Best Western Plus Brookside Inn • Feb 22, 2026
HotelBest Western
At the Best Western Plus Brookside Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Brookside Inn will stand out among other hotels in Milpitas,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Brookside Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus Brookside Inn • Feb 22, 2026
Certified by Best Western Plus Brookside Inn • Feb 22, 2026
Reviews
4.2
639 reviews
5 stars
347
4 stars
170
3 stars
77
2 stars
17
1 star
28
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with odors and unclean bathrooms.
Breakfast Quality
The breakfast offerings received high marks for variety and quality, with several guests noting it as a standout feature of their stay.
Customer Service
Staff were frequently described as friendly and helpful, with specific mentions of excellent service from individuals like Susan.
Noise Issues
Several reviews highlighted problems with noise insulation, particularly from neighboring guests, impacting the overall comfort of the stay.
Location
The hotel’s location was noted as convenient, with easy access to local amenities and major freeways.
JR
Jesus Romero
Oct 28, 2025
4.0
Friendly quiet clean good breakfast
A
当たり付きアイス
Oct 26, 2025
4.0
施設は古さが見えますが清掃が行き届き綺麗に保たれています。
CP
Christopher Preciado
Oct 23, 2025
5.0
This place has really great customer service my AC unit didn't work. I called the front desk they were quick fast and very knowledgeable and respectful. and got my AC unit up and running within seconds
PM
philip ma
Oct 7, 2025
3.0
We stayed at this BW for 2 nights. Here are what I feel,
Good
1. Wifi is great: it shows 65 to 90ish mbps on fast.com and this is fast enough to work remotely.
2. Breakfast is better than other BWs: there are more choices. Breakfast room looked luxury. Besides that, they have $30 cocktail (? not remember what kind it is)
3. Room is not small and there is a balcony.
4. A shopping center with groceries and restaurants is nearby. It only takes couple minutes walk. Recommend not go there at night because you need to cross a busy street with high traffic.
5. This BW is inexpensive.
Bad
1. Sound insulation is not good: I guess mostly this is because of neighborhood guest. They were loud after 12am. I knocked on wall fiercely and yelled at them then they quiet down.
2. PTAC unit can only set to constant temp by a wall thermostat. Panel on the unit is not working at all. Tried to set to fan only (to cover the loud neighbor) but found there;s no this setting. This is disappointed.
3. Seemed most guests are not for business trips (compared with Santa Clara BW).
Will I lodge here next time? I need to think...
Frequently Asked Questions About Best Western Plus Brookside Inn
Does Best Western Plus Brookside Inn offer free breakfast?
Yes, the hotel provides free breakfast to all guests.
Is there free Wi-Fi available at Best Western Plus Brookside Inn?
Yes, guests can enjoy free Wi-Fi throughout the property.
Is the Best Western Plus Brookside Inn a smoke-free property?
Yes, it is a smoke-free hotel to ensure a healthy environment for all guests.
What are the check-in hours for Best Western Plus Brookside Inn?
The hotel is open 24 hours every day, allowing flexible check-in anytime.
What amenities are available for business travelers at Best Western Plus Brookside Inn?
Rooms offer spacious work desks and free internet access to keep business travelers connected.
Does the hotel have a fitness center on site?
Yes, there is an in-house fitness room to help guests maintain their workout routines.
Are there dining options available near Best Western Plus Brookside Inn?
Yes, nearby restaurants include Jiuding Flavor Restaurant (Chinese), Nam Giao Restaurant (Vietnamese), and Gourmet Express (Mediterranean).
What nearby services can guests access for monetary transactions?
Western Union is located nearby for money transfer services.
Can guests find automotive services close to Best Western Plus Brookside Inn?
Yes, nearby automotive services include Smog Pros Milpitas and California Auto Tech 2 for repairs and emissions inspection.
Are there any youth or community organizations near the hotel?
Yes, guests can visit organizations like Boys & Girls Clubs of Silicon Valley and Shine Together, which provide social and youth community services.
Brand Certified Facts from Best Western Plus Brookside Inn
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Certified February 22, 2026Yext Knowledge Graph
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