At the SFO El Rancho Inn, SureStay Collection by Best Western you’re sure to find that little something extra. With our modern amenities and thoughtful design, the SFO El Rancho Inn, SureStay Collection by Best Western will stand out among other hotels in Millbrae,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the SFO El Rancho Inn, SureStay Collection by Best Western will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
SFO El Rancho Inn, SureStay Collection by Best Western
The hotel is conveniently located near SFO airport with various food options nearby.
Breakfast
Guests consistently praised the complimentary breakfast for its variety and quality.
Room Condition
Many reviews noted that the rooms are dated and some reported cleanliness issues, including unpleasant odors.
Customer Service
The staff received positive feedback for being friendly and helpful, although some guests experienced issues with service.
Parking Fees
Several customers expressed dissatisfaction with the unexpected $15 parking fee.
NJ
Nathan Jimenez
1 day ago
2.0
Cockroach motel, sounded like people were jumping into the walls all night. Definitely not a 3 star hotel, and definitely not worth the high price. They charge for parking.
Breakfast was good.
LS
Lisa S
Nov 17, 2025
1.0
Had a very disappointing stay here prior to a flight out of SFO. This was surprising considering the good reviews online. Our room was dated and the bed was the most uncomfortable I’ve ever slept in at a hotel. It was sagging and squeaked/shook with every little movement. The noise from outside and above was impossible to sleep through and kept on until early in the morning. Because of the age of the room nothing felt clean with dirt accumulated in the nooks. Staff was friendly, which was the only positive. I assume some rooms here are nicer, hence the good reviews, however, I would never stay here again. Room 220 beware!
KB
Kathy Brizeli
Nov 16, 2025
3.0
Location is close to airport, some stores and restaurants.
Staff were pleasant.
Rooms are dated and not the cleanest. There are no USB plugs in the rooms, so you need a charging block. Parts of the room clearly hadn’t been cleaned in a long time - basic things like the bathroom door.
Complementary breakfast is decent, plenty of options available.
JV
Jim Valavanis
Nov 10, 2025
3.0
Funny old place but it served my needs. I was able to long-term park there. Crazy (scary) neighbor stood outside his room talking at full volume on his phone until security came by. Free breakfast!
LC
Linda Costa
Nov 6, 2025
1.0
This rebuke of this company is because of the service which is non-existent & policies that only benefit them. After booking a room eight (8) months in advance utilizing Expedia that advertised at $389 and showed that "you will not be charged yet", I was charged immediately and it was for $521???? I tried to cancel the reservation but was told the SFO El Rancho refused. The res. was canceled and SFO El Rancho is keeping the money ??????