Business Details
About
Hotel
At the Best Western Plus Riviera you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Riviera will stand out among other hotels in Menlo Park,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Riviera will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
3.7
364 reviews
5 stars
144
4 stars
87
3 stars
66
2 stars
31
1 star
36
What are people saying?
AI-generated from recent customer reviews
Noise Issues
Numerous customers reported excessive noise from traffic and trains, making it difficult to sleep.
Staff Service
Many guests praised the friendly and helpful staff, highlighting their excellent customer service.
Cleanliness
While some reviews noted clean rooms, others pointed out issues with cleanliness and maintenance, including bugs and unclean bathrooms.
Value for Money
Several customers felt the hotel was overpriced for the quality and amenities provided, especially given the noise and maintenance issues.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the options while others found it lacking or inconsistent.
- DFDenise FlynnNov 6, 20251.0Horrible accommodations. Not even close to worth what we had to pay for one night. The beds were worse than army barracks, very thin hard mattress on metal bed frame with no bed skirt. Thin blankets. Heater was in the cabinet under the sink in the bathroom. The bathroom was very old and not updated at all. The front desk receptionist was not friendly. The elevator was probably from the early 1900’s. We were concerned if we would be stuck in it. Stairway was not convenient. I would NOT recommend this hotel to anyone.
- GDGlen DhingraOct 16, 20251.0It’s SO NOISY I could not sleeeeep all night
- CTCharles TaylorOct 16, 20251.0Extremely noisy. Not even the provided earplugs are sufficient for a night’s sleep. Walls are thin and you get to hear everything everyone is doing around you. Beds are loud and squeaky, mattresses closer to economy airplane seats than sleep accommodations. Avoid at all costs.
- YYYazanAug 30, 20255.0Stayed here last week and had a fantastic experience. We arrived late at night, and Andy was incredibly welcoming and helpful. His hospitality made check-in very smooth. The room was clean, and super comfortable, I had great sleep. Excellent service all around, highly recommend staying here!
- KDKristen DempewolfAug 23, 20255.0I've stayed here a lot for Stanford appointments. The front desk manager was SO nice. Upon checking out, he even said "it was nice meeting you". It shows they are really providing good customer service. They have always offered a lot with their free included breakfasts, but this time instead of scrambled eggs they offered two different kinds of omelets.
Frequently Asked Questions About Best Western Plus Riviera
What amenities does Best Western Plus Riviera offer to business travelers?
The hotel provides spacious work desks and free internet access in all guest rooms to support business travelers.
Is fitness equipment available at Best Western Plus Riviera?
Yes, the hotel has an in-house fitness room so guests can maintain their workout routine.
Does Best Western Plus Riviera provide free Wi-Fi for guests?
Yes, free Wi-Fi is available throughout the hotel for all guests.
Is the property smoke-free?
Yes, the Best Western Plus Riviera is a smoke-free property to ensure a healthy environment for all guests.
What are the check-in hours at Best Western Plus Riviera?
The hotel operates 24 hours a day, 7 days a week, so guests can check in at any time.
What special offers are currently available at Best Western Plus Riviera?
Guests who stay 2 nights can receive a $50 Best Western Gift Card as a special promotion.
What conveniences are available in rooms for extended stays?
Each room includes an in-room mini fridge ideal for drinks and snacks for guests on extended stays.
How can I find Best Western Plus Riviera in Menlo Park?
The hotel is located at 15 El Camino Real, Menlo Park, CA 94025, United States.
Is Best Western Plus Riviera close to any notable nearby places?
Yes, it's near the Stanford Student Observatory, which is a great educational spot to visit during your stay.
What corporate offices are located near Best Western Plus Riviera?
The LARSEN corporate office is nearby, which might be convenient for business travelers visiting that location.
Are there any services for insurance-related needs near Best Western Plus Riviera?
Yes, the AAA insurance agency has multiple locations close to the hotel, offering convenient access for insurance services.