Best Western Plus Riviera

3.8
368 reviews

About

HotelBest Western
At the Best Western Plus Riviera you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Riviera will stand out among other hotels in Menlo Park,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Riviera will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Riviera
15 El Camino Real, Menlo Park, CA
94025, United States

Hours

Reviews

3.8
368 reviews
5 stars
147
4 stars
88
3 stars
66
2 stars
31
1 star
36

What are people saying?

AI-generated from recent customer reviews

Noise Issues

Many guests reported significant noise disturbances from traffic and nearby train tracks, making it difficult to sleep.

Staff Service

The staff received positive feedback for being friendly, helpful, and accommodating, enhancing the overall guest experience.

Cleanliness

While some guests found the rooms clean and well-maintained, others reported issues with cleanliness and maintenance, including bugs and outdated facilities.

Value for Money

Several customers felt the hotel was overpriced for the quality and amenities provided, especially given the noise and maintenance issues.

Breakfast Quality

The breakfast offerings were generally appreciated, but some guests noted inconsistencies in availability and quality.
  • HH
    Help
    4 days ago
    5.0
    Close your eyes for a moment and imagine a child who wants to run, but cannot. A child who wants to speak, but no one listens. A child who wants to study, laugh, and dream—just like any other child—but life has given them challenges far beyond their age. These are Divyang children. They are not weak. They are not less. They are children with special abilities and even stronger hearts. Every day, they fight battles we cannot see—battles of pain, loneliness, rejection, and silence. When society turns away, their smiles fade. When support is missing, their dreams begin to break. Many of them live without proper medical care, education, therapy, or even basic dignity. Yet, when you look into their eyes, you will still find hope—hope that someone, somewhere, will care. Your small help can become their big miracle. Your donation can give them a wheelchair to move, books to learn, treatment to heal, and confidence to smile again. You may never realize how powerful your kindness is, but for a Divyang child, it can change an entire lifetime. Please do not ignore them. See them with your heart, not just your eyes. If this message touches your soul, take one small step today. The QR code for donation is placed on the profile DP. Just one scan can bring food to a hungry child, education to a hopeful mind, and light to a dark future. When you help a Divyang child, you are not just donating money—you are donating hope, respect, and humanity. And remember, the happiness you give will always return to your family in ways you never imagined.
  • ED
    Elizabeth Delagarza
    Dec 17, 2025
    5.0
    Easy access to and from Stanford Hospital. Everyone was very nice. The bed was pretty comfortable and the room was a very size.
  • DF
    Denise Flynn
    Nov 6, 2025
    1.0
    Horrible accommodations. Not even close to worth what we had to pay for one night. The beds were worse than army barracks, very thin hard mattress on metal bed frame with no bed skirt. Thin blankets. Heater was in the cabinet under the sink in the bathroom. The bathroom was very old and not updated at all. The front desk receptionist was not friendly. The elevator was probably from the early 1900’s. We were concerned if we would be stuck in it. Stairway was not convenient. I would NOT recommend this hotel to anyone.
  • GD
    Glen Dhingra
    Oct 16, 2025
    1.0
    It’s SO NOISY I could not sleeeeep all night
  • CT
    Charles Taylor
    Oct 16, 2025
    1.0
    Extremely noisy. Not even the provided earplugs are sufficient for a night’s sleep. Walls are thin and you get to hear everything everyone is doing around you. Beds are loud and squeaky, mattresses closer to economy airplane seats than sleep accommodations. Avoid at all costs.

Frequently Asked Questions About Best Western Plus Riviera

What amenities does Best Western Plus Riviera offer to business travelers?

The hotel provides spacious work desks and free internet access in all guest rooms to support business travelers.

Is fitness equipment available at Best Western Plus Riviera?

Yes, the hotel has an in-house fitness room so guests can maintain their workout routine.