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Best Western Plus Riviera

3.8
(367 reviews)

Business Details

15 El Camino Real, Menlo Park, CA
94025, United States
(650) 321-8772
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Riviera you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Riviera will stand out among other hotels in Menlo Park,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Riviera will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Riviera
15 El Camino Real, Menlo Park, CA
94025, United States

Hours

Reviews

3.8
367 reviews
5 stars
146
4 stars
88
3 stars
66
2 stars
31
1 star
36

What are people saying?

AI-generated from recent customer reviews

Noise Issues

Many guests reported significant noise disturbances from traffic and nearby train tracks, making it difficult to sleep.

Staff Service

The staff received high praise for their friendliness and helpfulness, contributing positively to the overall experience.

Cleanliness

While some guests found the rooms clean, others reported issues with cleanliness and maintenance, including bugs and unclean bathrooms.

Value for Money

Several customers felt that the hotel was overpriced for the quality and amenities provided, especially given the noise and maintenance issues.

Breakfast Quality

The breakfast offerings were generally appreciated, but some guests noted inconsistencies in availability and quality.
  • ED
    Elizabeth Delagarza
    Dec 17, 2025
    5.0
    Easy access to and from Stanford Hospital. Everyone was very nice. The bed was pretty comfortable and the room was a very size.
  • DF
    Denise Flynn
    Nov 6, 2025
    1.0
    Horrible accommodations. Not even close to worth what we had to pay for one night. The beds were worse than army barracks, very thin hard mattress on metal bed frame with no bed skirt. Thin blankets. Heater was in the cabinet under the sink in the bathroom. The bathroom was very old and not updated at all. The front desk receptionist was not friendly. The elevator was probably from the early 1900’s. We were concerned if we would be stuck in it. Stairway was not convenient. I would NOT recommend this hotel to anyone.
  • GD
    Glen Dhingra
    Oct 16, 2025
    1.0
    It’s SO NOISY I could not sleeeeep all night
  • CT
    Charles Taylor
    Oct 16, 2025
    1.0
    Extremely noisy. Not even the provided earplugs are sufficient for a night’s sleep. Walls are thin and you get to hear everything everyone is doing around you. Beds are loud and squeaky, mattresses closer to economy airplane seats than sleep accommodations. Avoid at all costs.

Brand Certified Facts from Best Western Plus Riviera

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Certified March 01, 2026Yext Knowledge Graph
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