Best Western Plus Winkler

Reviews

• SG

  Selena Gomes

  2 days ago
  2.0
  I was not overly impressed with my stay. The cleanliness of the hotel and rooms was great, and I will say the rooms themselves looked nice. However, the layout seemed very odd for shorter people. I’m 5 feet tall and struggled with how unusually high the bathroom sink area and food storage area were—it made simple things like brushing my teeth uncomfortable. The shower water pressure was extremely poor, honestly the worst I’ve experienced at a hotel. Also, if you have sensitive skin or dislike citrus scents, I highly recommend bringing your own toiletries because everything provided is citrus-based. I personally have eczema and couldn’t use any of the products. The beds were not very comfortable and sat very low to the ground compared to how tall everything else in the room was. The sheets were fine, but the pillows felt cheap and uncomfortable. Breakfast was disappointing. We stayed for 3 nights and 4 days, and it was the exact same eggs and meat every single morning. We were especially looking forward to bacon because the night staff told us there would be some, but there never was. The hashbrowns were often soggy, and the sausage was not good. What made the stay worse was the staff interaction. I asked if we could have our bed sheets changed the next day, and instead of simply helping, I was questioned and asked why we would need the bed sheets changed if we had just checked in yesterday. They kept asking what happened and made me feel very uncomfortable. I’ve never experienced that at a hotel before. I even asked if we could just get a fresh top blanket, and they insisted they needed to come inspect the room first and “see if they had time.” I was honestly mind blown. The pool itself wasn’t bad and had a nice slide, but the water was so cold it was basically unusable. When I mentioned it to night reception, they simply put a hand in the water and said it was normal. The next day I asked pool maintenance, and they admitted it was cold and said they would raise the temperature. That was frustrating because clearly it could have been fixed sooner. Late checkout was also disappointing. When I called before booking, I was told checkout until 12 PM was fine without charge, and anything after would be $20 per hour. At checkout, they would only allow 11:30 or 11:40 latest, even though the parking lot was nearly empty. Charging $20 per hour after that feels excessive compared to many other hotels. Overall, I can’t say I would recommend this hotel for my personal experience. It may work well for some people, but I won’t be returning. I also felt too uncomfortable after the staff interactions to even ask for compensation for the issues we experienced.
• HP

  Hailey Penner

  3 days ago
  4.0
  This hotel was amazing!! It’s new and very clean. The beds are super cozy and everything in the room worked great. Breakfast went above expectations, lots of options including gluten free! Our only complaint would be the traffic noise on the highway during the night… and the 2am train that came through that is not the hotels fault😆 white noise could have fixed this, next time!
• TL

  Thomas Lhermet

  6 days ago
  5.0
  The best out of all Best western plus hotels in Canada & US. The staff is very kind and helpful, the breakfast is much better than many hotels with actual fresh products, and the rooms are always clean. Plus, it’s walking distance from a couple of restaurants where BWP are usually on a random highway junction or so
• JP

  James Pratt

  May 6, 2026
  5.0
  5/5 for the staff at BW Winkler. We made an error on our booking and didn’t realize it until we went to check in. Toby (manager) Simon ( front desk) did a wonderful job of accommodating us. We found the staff to be very professional, friendly and accommodating. The room we got was very clean and bright, you can definitely see the pride in ownership as soon as you walk into the bright clean entrance. BW in Winkler is our #1 pick for our future stays. Thanks again guys we really appreciate you.
• CW

  Chloe Walmsley

  Apr 26, 2026
  5.0
  Simon took great care of us from check in until we left. He brought us extra pillows when requested and answered all of our questions. Our room was clean with no issues. Simon was very welcoming and a pleasure to deal with. We will be back!