Best Western Marina State Beach

Reviews

• FB

  Frank Boyer

  Apr 2, 2026
  5.0
  Clean rooms friendly and helpful staff
• MC

  MRandMRS Cardona

  Apr 1, 2026
  1.0
  The only good thing about this hotel was the location. It was within a walking distance of the marina State Beach, which was gorgeous. The hotel itself was pretty. The room we got was absolutely disgusting. Very dusty from construction. The floor had stains and debris. Our shower was missing the showerhead. And had writing on the panels that were installed you can tell they had not completely finish the construction in that room. The cable to the iron is completely falling apart and leaves black droppings all over everything, including the clothes you are ironing. The staff did not care at all. You can tell they are only there because it is their job not because they care. The lady that handles, the breakfast is not the nicest and the lady that checked us in at night was also not nice at all and was the first one that we reported our issues with our room to she said she would call us back to move it to a different room and that never happened as well as she never informed anyone else of what was going on.
• VB

  Vamsi Bathula

  Mar 30, 2026
  4.0
  We had a wonderful stay! The rooms are newly renovated and very comfortable. The front desk staff provided incredible service, and the location is perfect—great for families and friends, with the beach just a short walk away.
• AR

  ariel rivas

  Mar 15, 2026
  5.0
  Great rooms, clean rooms clean showers. Very quiet nice and neat. Good parking lighted overall very great and awesome place to stay.
• HA

  Heidi Alvarez

  Mar 2, 2026
  1.0
  Please take time to read these reviews and do not ignore the bad ones!! We recently stayed at this Best Western and had a very disappointing experience. ( they also own the hotel right next-door and this review I would assume apply as well considering how bad the staff is. ) On our first night, our neighboring room was extremely loud and explicit well past 10 PM and continued almost all night. We understand it was Valentine’s Day, but quiet hours still apply. We contacted management three separate times and were told they would address it. However, nothing changed. Eventually, we had to handle the situation ourselves and ask the neighbors to quiet down, which should not have been our responsibility as paying guests. In addition, the air conditioner in our room did not work properly. It was blowing air, but it never cooled the room down, leaving us uncomfortably hot all night. Then, on the morning of checkout, there was no hot water. I was unable to take a shower before leaving. We brought these concerns forward, but instead of acknowledging the issues, management defended each complaint and ultimately chose not to offer any refund or resolution. We understand that occasional issues can happen in any hotel, but the lack of follow-through and customer care was very disappointing. Based on this experience, we would not choose to stay here again. And I really don’t think I’d ever stay at another best Western again. I thought they had standards, but I think they are all independently owned.

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