Outbound Mammoth

3.8
1047 reviews

About

ResortHotel
Welcome to the newest resort in Mammoth Lakes. For over 50 years, Outbound Mammoth™ - formerly The Sierra Nevada Resort, has forged a rich history in Mammoth Lakes, California as a favored getaway for families, couples, and Hollywood stars alike — and proudly re-debuted in late 2022 with enhanced, rustic-modern flare.

Location

Outbound Mammoth
164 Old Mammoth Rd, Mammoth Lakes, CA
93546, United States

Hours

Reviews

3.8
1,047 reviews
5 stars
430
4 stars
267
3 stars
147
2 stars
93
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received praise for their helpfulness, there were numerous complaints about poor customer service, including dismissive attitudes and unresolved issues.

Cleanliness

Several reviews highlighted issues with room cleanliness, including dirty rooms and unpleasant odors, which detracted from the overall experience.

Amenities

Guests enjoyed the amenities like the wine bar and pool, but many reported that several facilities were out of service or not well-maintained.

Location

The hotel's location was frequently praised for its convenience to nearby attractions and restaurants, making it a favorable choice for visitors.

Mixed Experiences

Overall experiences varied widely, with some guests having wonderful stays while others faced significant issues, leading to a lack of consistency in guest satisfaction.
  • EE
    Effy
    6 days ago
    5.0
    Staying at this hotel felt like pure luck. It genuinely made our entire trip so much better. We actually spent two nights at The Village Lodge Mammoth and two nights here, and honestly… I kept thinking, why did we even pay so much to stay at The Village Lodge? From the moment we checked in at Outbound Mammoth, the vibes were immaculate. The staff was incredibly friendly and even upgraded us to a better room than what we originally booked, which immediately put us in a great mood. Everything about this place was on point—the bar, restaurant, pool, and overall atmosphere were flawless. The location was also a huge win. It’s even more convenient than staying near the Village, with amazing restaurants and grocery stores just around the corner. We’ll absolutely be staying here again next time—no question. Already can’t wait to come back!
  • DP
    Denise Penteado
    Dec 30, 2025
    1.0
    Chegamos às 22h para o check in depois de uma viagem de 7horas dirigindo, sem lugares para parar o carro, e para piorar não pudemos tomar banho, pq não havia água quente, no inverno! Crianças correndo e fazendo barulho, pessoas que chegam em seus quartos depois das 23h fazendo barulho, bem frustrante e desconfortável. O gerente não resolveu a questão da água fria….Nao recomendo!
  • JJ
    J
    Dec 28, 2025
    5.0
    This is the Gem of Mammoth Lakes we had the best times here. My family was able to walk to many places nearby it’s a few minute drive from the village. The staff are all incredible individuals I’d like to especially name Leslie, Anna, Brett, Mya, and Trinidad u guys made are week stay excellent. Thanks for helping me make memories this Christmas we will be back without a doubt happy new year.
  • TT
    T.U
    Dec 27, 2025
    5.0
    Overall, a great experience. The houses are new, the rooms are clean, and the place feels well cared for. I would definitely stay again
  • KG
    Kimberly Faith - Breathwork Guide
    Dec 9, 2025
    5.0
    I loved the hotel, and the experience, but I really want to highlight a staff member - Debby Hildebrand. I had no intention of staying here as I was driving from Vegas to Reno, but got stuck here in a snowstorm. Debby went OUT OF HER WAY to help me, including making sure my dog Peanut got treats. She kept checking the weather/roads for me the next day. She offered late checkout. But the icing on the cake - the following morning, she offered to take me to a local thrift store in her personal vehicle so that I could find chains for my car and save money (I have a Mustang, no chains, and don't know how to put them on). She knew exactly how to help me find the right ones, I saved a TON of money by going to the thrift store too! Then when she told me I needed to have some cash to pay the "chain monkeys" to put them on if needed, I asked where the closest bank was so I could withdrawal some cash. She opened up her wallet and gave me cash so that I didn't have to go to the bank!! (Don't worry, I venmoed her back). Debby was LITERALLY my angel during this stay, and in the crazy weather circumstances, I don't know how I would have gotten home without her. I travel about 50% of my life, and I don't think I've ever had an employee at a hotel be that amazing to me! If I could give her 10 stars I would. Debby is the BESTTTTTT!!!!!

Frequently Asked Questions About Outbound Mammoth

What are the check-in and check-out times at Outbound Mammoth?

Check-in at Outbound Mammoth is at 11:00 AM, and check-out time is 3:00 PM.

Is Outbound Mammoth accessible for guests with mobility needs?

Yes, Outbound Mammoth has accessible parking and an accessible pool to accommodate guests with mobility needs.