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Embassy Suites by Hilton Los Angeles International Airport North

3.8
(2159 reviews)

Business Details

9801 Airport Boulevard, Los Angeles, CA
90045, United States
(310) 215-1000
https://www.hilton.com/en/hotels/laxabes-embassy-suites-los-angeles-international-airport-north/

About

HotelEmbassy Suites
Daily Mandatory Charge includes: Los Angeles Tourism Marketing District Assessment and California Tourism Assessment. Embassy Suites by Hilton LAX Airport North is located a half-mile from Los Angeles International Airport via a free 24-hour shuttle and within a mile of I-405 and I-105. SoFi Stadium, home of the NFL Rams and Chargers, is three miles away. Enjoy complimentary WiFi, an indoor pool, fitness center, and a 24-hour convenience market. We offer an onsite restaurant, room service, and free made-to-order breakfast.Please inquire about shuttle service to concerts and football games.

Location

Embassy Suites by Hilton Los Angeles International Airport North
9801 Airport Boulevard, Los Angeles, CA
90045, United States

Hours

Reviews

3.8
2,159 reviews
5 stars
1,003
4 stars
503
3 stars
232
2 stars
137
1 star
284

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly at the front desk, while some reported rude or dismissive behavior from certain employees.

Room Conditions

Numerous reviews highlighted issues with room cleanliness, outdated decor, and maintenance problems, including malfunctioning HVAC systems and unpleasant odors.

Shuttle Service

The hotel shuttle service received mixed reviews, with several guests experiencing long wait times and unreliability.

Breakfast Quality

While some guests enjoyed the complimentary breakfast, others found it lacking in variety and quality, with items often running out.

Hidden Fees

Several customers expressed frustration over unexpected charges, including high parking fees and additional service fees not disclosed at booking.
  • JT
    Jason T
    3 days ago
    5.0
    If you want to be near LAX for a next day departure then this is a great pla e to be. Parking however is outrageously expensive, $60+ per day after taxes so it's best not to have a car here. I turned mine in at the car rental facility and walked back to the hotel. It's been awhile since I last stayed at an Embassy so I was surprised that the complimentary cocktails was limited to 1 per person for which the front desk gives you a ticket in order to get your drink. I dont know if this is just a local thing or simply a new policy by Hilton. The breakfast was okay. I always get an omelet with the works but they were kind of sloppily put together. I'd stay here again for the convenience but only if I'm leaving the next day.
  • SS
    Scuba Steve
    4 days ago
    5.0
    Good place to overnight for LAX
  • DC
    Donna Comeaux
    Feb 23, 2026
    5.0
    I am enjoying my stay at this hotel it has top of the line services everyone who works here from the front desk the omlet chefs and housekeeping and maintenance staff were all so welcoming and kind their performance and work effort is stellar I am here for a family / business reunion this past weekend and my first time in LA it’s been an amazing experience and I know my relatives and I all agree we will definitely stay at this amazing hotel for our annual reunions in the future and I hope to return for vacation and refer your amazing hotel to my family and friends this will be my go to place When I come back to LA for a vacation Thank you all for all so very much for all that you do Sincerely Donna Comeaux Baton Rouge Louisiana
  • CC
    C C
    Feb 1, 2026
    2.0
    First of all, the decor needs a refresh. Everything looks old. The bathroom lighting is horrible. The doors slam shut so you get to hear that throughout the hotel. The whole HVAC system needs replaced. I had to switch rooms twice because of issues - a vent kept slamming closed intermittently in one room, & there was a weird loud motor noise in the bathroom of another. It sucks trying to get connected to the wifi. You'll get numerous "delay" messages while it can't connect. Alarms in vacant rooms don't get turned off for some reason, so you get woken up at 6 am by the alarm next door. Housekeeping is hit or miss. Usually miss. They won't do everything that is requested & can't properly restock items in the suites. They do have a shuttle, but the consistency is horrible. They need to hire more drivers. I'd wait at LAX & see multiple of other hotel shuttles drive by before seeing even one from Embassy Suites.
  • RM
    Ron Miyagi
    Jan 28, 2026
    4.0
    The service was great, very attentive woman at front desk and even security woman was very helpfull. That was 5 star service but the shuttle is far too few. Long waits. Room and breakfast were fine, no complaints there. Very good shampoo and body soap products. Next time, will stay more nights there.

Frequently Asked Questions About Embassy Suites by Hilton Los Angeles International Airport North

Does the hotel provide free airport shuttle service?

Yes, Embassy Suites by Hilton Los Angeles International Airport North offers a free 24-hour airport shuttle service to Los Angeles International Airport.

What are the check-in and check-out times at the hotel?

Check-in time is from 16:00 and check-out time is at 11:00.

Brand Certified Facts from Embassy Suites by Hilton Los Angeles International Airport North

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