Embassy Suites by Hilton Los Angeles International Airport North
3.82117 reviews
Business Details
About
Hotel
Daily Mandatory Charge includes: LA Hotel Worker Protection Ordinance Fee, LA Tourism Marketing District Assessment, and California Tourism Assessment.
Embassy Suites by Hilton LAX Airport North is located a half-mile from Los Angeles International Airport via a free 24-hour shuttle and within a mile of I-405 and I-105. SoFi Stadium, home of the NFL Rams and Chargers, is three miles away. Enjoy complimentary WiFi, an indoor pool, fitness center, and a 24-hour convenience market. We offer an onsite restaurant, room service, and free made-to-order breakfast.Please inquire about shuttle service to concerts and football games.
Location
Embassy Suites by Hilton Los Angeles International Airport North
9801 Airport Boulevard, Los Angeles, CA
90045, United States
Hours
Reviews
3.8
2,117 reviews
5 stars
986
4 stars
493
3 stars
228
2 stars
134
1 star
276
What are people saying?
AI-generated from recent customer reviews
Room Condition
Many guests reported that the rooms are outdated, with issues such as peeling wallpaper, stained carpets, and poor maintenance.
Cleanliness
Numerous reviews highlighted cleanliness issues, including dirty bathrooms, unclean bedding, and overall lack of proper housekeeping.
Noise Levels
Several customers noted significant noise disturbances from nearby traffic and airport activity, making it difficult to sleep.
Staff Service
While some guests praised individual staff members for their friendliness, many reviews criticized the overall service quality, citing rudeness and unhelpfulness.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the made-to-order options, others found it lacking in variety and availability.
- MMMANGO4 days ago2.010pm at night, dogs are barking in the room next to mine, I can hear a child screaming in the lobby, and they keep playing some radio music throughout the whole night. It's very very loud, and they did not include my bag of items I was supposed to receive for diamond treatment.
- EBEJ BNov 15, 20253.0This hotel is good for a short visit and place to lay your head for the night. A happy hour is offered which is fun. The breakfast lacks imagination and variety. There are not a lot of health conscious options. The rooms were clean but old and worn. It was a place to stay. The proximity to the airport was it's best feature.
- JTJIn TasslerNov 15, 20255.0I arrived early at the hotel after rearranging my flights due to concerns of the Government shutdown impacting flights. Monrea was an absolute gem of an employee! She was able to accomade an early check-in for this weary and tired traveler! Her professionalism and courteous, friendly demeanor is definitely commended and appreciated! She is the pinnacle of customer service, and @EmbassySuitesLosAngelesAirportNorth, she should receive an extra shout from You, to recognize how well she treats her customers!
- MGManny GNov 10, 20251.0Traveled here for the football game paid over 750 for two nights. My room had a pet ball that someone forgot in there also the couches were stained I didn’t even sit in them . They charge over 60 a night for parking and hidden fees you will not receive your deposit back. Could of went somewhere nicer worth the money
- ELElizabeth LascheidOct 27, 20255.0We do love a hotel. We had friends coming in and our house is too small for guests. They wanted to be near LAX so we booked them at the Embassy and we booked ourselves a room as well. We had a great time. Now, our friends were not happy with the Shuttle Service from LAX so get it together guys. Check in was easy and our rooms were ready in 10 minutes of arrival. The front desk staff is really nice and they know the area well. They got us the rooms we wanted, we were all happy campers. The pool is really nice and kept very clean. There is a small business center that we needed and it was perfect for us. The entire place is kept clean and our rooms were spotless. The rooms are not super fancy, they are just everything you need with a very comfortable bed and sofa. We loved the clean bathrooms. They have a very nice breakfast. We were happy with their pancakes. The prices are fair for the area. Parking is for a fee and a little much, but what can you do. The cleaning staff was lovely. Now, it is near the airport so you will hear a plane now and again. It was not bad, but if you are super sensitive to that, don't stay near LAX at all. We would go back again.
Frequently Asked Questions About Embassy Suites by Hilton Los Angeles International Airport North
Does the hotel provide free airport shuttle service?
Yes, Embassy Suites by Hilton Los Angeles International Airport North offers a free 24-hour airport shuttle service to Los Angeles International Airport.
What are the check-in and check-out times at the hotel?
Check-in time is from 16:00 and check-out time is at 11:00.
Are pets allowed at Embassy Suites by Hilton LAX Airport North?
Yes, the hotel welcomes both cats and dogs as pets.
What dining options are available at the hotel?
The hotel has two restaurants, offers room service, a bar, and provides a free made-to-order breakfast.
Is Wi-Fi available for guests?
Yes, free Wi-Fi is available throughout the hotel including public areas and there are public internet terminals.
Does the hotel have facilities for business travelers?
Yes, there is a business center and six meeting rooms available for guests.
Are there fitness and recreational amenities at the hotel?
Yes, the hotel has a fitness center, indoor pool, hot tub, and kid-friendly activities.
What sustainability practices does the hotel follow?
The hotel follows energy conservation programs, uses energy-efficient lighting, has a food waste reduction program, recycling program, and bans single-use plastic straws and styrofoam containers.
Are the hotel and nearby areas accessible for guests with mobility needs?
Yes, the hotel is mobility accessible with accessible parking and elevators available.
What nearby places can guests visit before or after their stay at the hotel?
Guests can visit Aero Bistro lounge for drinks, and enjoy events at SoFi Stadium which is 3 miles away. Budget Rent A Car and other car rental agencies nearby can assist with transportation. Purdy's Liquor convenience store is also close for quick purchases.