Elan Hotel

Reviews

• TH

  Tina Hildegard

  3 days ago
  5.0
  Great location, next to shopping and the hospital. I stayed here for a week and everyone that worked here was very nice and my room was very comfortable and clean. I would stay here again.
• SF

  Seyedeh Melika Fanaei

  Feb 17, 2026
  5.0
  We had a great stay at Elan Hotel! The hospitality was excellent, and the staff truly went above and beyond to accommodate any needs or concerns. We loved the complimentary coffee and drinks, and the electric chargers in the parking were a big plus. Overall, their thoughtful service made our stay wonderful.
• DO

  David Olivares

  Feb 16, 2026
  5.0
  I had a great experience there , location was great and close to the event I was going , Staff was friendly and I had no issues at all , o would certainly stay again
• YN

  Yoshiko Nagaoka

  Feb 7, 2026
  3.0
  Staying here was okay but probably not repeat. There is no facial tissues provided as amenity nor any bottled water. (You can buy them at CVS across the street, and free coffee and hot water is available at hotel’s lounge) Microwave and Keurig coffee maker are installed with some coffee cassette and paper cups. Iron is provided but water leaked from between parts. One of usb charger was filled with something thick sticky that damaged my cable. A/C unit on ceiling is a little too dusty to turn on.
• TW

  Tony Wood

  Feb 3, 2026
  1.0
  DON’T STAY HERE. This was one of the worst hotel experiences I have ever had. It started with our reservation. We specifically booked and were promised a two-bed room, which was not honored upon arrival. Instead, we were placed in a room that was far smaller and completely inadequate for our needs. The room itself was extremely small and poorly furnished. There wasn’t even a sofa or comfortable seating area to sit and watch TV. The layout felt cramped, awkward, and poorly designed — which makes sense, because this building is clearly a converted elder care facility, not a purpose-built hotel. Wheelchair accessibility was grossly misrepresented. The room labeled as “accessible” could not properly accommodate a wheelchair. We had to move furniture just to allow basic navigation and turning space. In addition: The front exterior wheelchair lift — the ONLY accessible exit to the street — was inoperable, despite staff assuring us it was working before we arrived. The garage is hazardous to use and even has signage posted disclaiming hotel responsibility for guest safety. Safety outside the hotel is also a serious concern. There were homeless individuals sleeping directly in front of and along the sides of the building. We experienced verbal harassment while entering and exiting the hotel, and hotel management did nothing to address or manage the situation. Basic amenities were also unreliable. Even the coffee machine was out of order, adding to the overall poor experience. This property is poorly managed, misleadingly advertised, and fails at basic hospitality standards. There are many better options in Los Angeles. Avoid this hotel.