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About
HotelLuxury Hotel
Daily Mandatory Destination Charge includes: Premium guest internet access; daily $15 food and beverage credit; house car use; Conrad Spa dry sauna & tea blending bar; in-lobby premium coffee; RunGo app access for trails; PressReader access.
Surrounded by iconic art, theatre, and music institutions, Conrad Los Angeles channels the bold originality, creative innovation and dynamic energy that fuels Downtown LA's newest cultural corridor. Heralded by the vision of legendary architect Frank Gehry, our hotel is an elegant destination for vibrant social events, remarkable gatherings and curated dining experiences by acclaimed chef and humanitarian Jose Andres. Here, framed by dramatic views of the Walt Disney Concert Hall and Downtown LA, discover energizing experiences that will ignite your inspiration.
Location
Hours
Reviews
4.6
845 reviews
5 stars
688
4 stars
65
3 stars
31
2 stars
19
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Quality
The staff received high praise for their attentiveness, friendliness, and professionalism, with many guests highlighting individual employees who went above and beyond.
Room Comfort
Rooms were generally described as spacious, clean, and well-appointed, although some guests noted issues with specific amenities like mattresses and noise.
Dining Experience
The on-site restaurant, San Laurel, was frequently mentioned for its excellent food and service, particularly for breakfast and special dining experiences.
Location
The hotel is well-located near key attractions like the Walt Disney Concert Hall, making it convenient for guests attending events.
Valet and Parking
Valet service was noted as efficient, but parking fees were considered high by several guests, leading to some dissatisfaction.
- SLSheldon Logan3 days ago5.0I have stayed at Conrads in Asia before (Tokyo and Hong Kong) and I was curious to see if Conrad LA was on par and boy was it. Excellent service, wonderful rooms (they could have been slightly bigger imo), turndown service etc, all the things you expect from a Conrad. I'll definitely consider staying here when I'm in central LA again.
- MXMingsong Xuan3 days ago3.0The pillow-top mattress on my bed had noticeable clumping/lumpiness in all areas. It did ruin the stay, cuz the uneven padding affected the sleep comfort a lot. Replacing or rotating the pillow-top layer more frequently would help maintain the experience expected of a luxury hotel. Water pressure in the shower could be stronger, though I understand California building and flow-rate regulations limit this.
- PSPaolo SarpiNov 5, 20255.0The Conrad is certainly the best deal for hotel luxury in LA. The rooms are beautiful; the restaurants are good; the location is amazing; the architecture is fabulous; the room service food is THE BEST in LA. It's amazing. You have to try it. And the service is taking the hotel to the next level. A shout out to the fantastic LaQuan, who made my stay an absolute pleasure. What a professional, and what a kind and thoughtful person. Staff like him bring people back. Thank you!
- GRGiselle RNov 1, 20255.0I had a wonderful time/stay. This is my second time at the Conrad LA and everything exceeded my expectations. It was my birthday weekend and I wanted to stay in the same/similar room I booked in 2022 {I was there for my birthday too}. I contacted the hotel {as I was making my way there from San Diego} and spoke to LaQuan a very personable rep for your hotel. I explained to him it was my birthday and wanted a similar room to what I had booked in 2022. Although the same room was not available, LaQuan upgraded me to a one bedroom suite with the same view! He wished me a happy birthday and when I was settling into my room, a gentleman arrived with a goodie bag which contained a Conrad tote, a teddy bear and super sweet note wishing me a great stay. A few minutes later, we received some additional bottles of water and then the phone rings and it was LaQuan..wishing me a happy birthday and asking me if there was anything I needed. I've never felt so welcome in my life at a hotel. LaQuan went above and beyond to make me feel special and I cannot thank him enough. LaQuan is an incredible representative for your hotel and an example of what superb customer service is! I am visiting LA again soon will be staying at the Conrad once again. I just LOVE the Conrad! Thank you so much for everything!
- LKLaura KaplanOct 31, 20255.0My stay at the Conrad was relaxing and provided everything I expected and was looking for. A luxe environment, beautiful public spaces and excellent food. There is a full coffee and tea set up in your room and complimentary coffee service each morning easily accessible near the elevators. The pool was inviting and quiet. Loved walking to The Broad. There was only one bad thing I did not enjoy and that is $63 for valet parking. You are forced into this there are no other options so add it to your room rate for a clear view of the cost per night. Loved my stay, will return. Note - visit the spa for complimentary use of the dry sauna and a tea bar. Make your own custom crafted tea for use in your room. Best tea I ever had.
Frequently Asked Questions About Conrad Los Angeles
What are the check-in and check-out times at Conrad Los Angeles?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does Conrad Los Angeles offer free parking for guests?
Yes, self-parking is available for free at Conrad Los Angeles.
Is Conrad Los Angeles a pet-friendly hotel?
Yes, pets including cats and dogs are allowed at Conrad Los Angeles.
Are there dining options available within Conrad Los Angeles?
Yes, the hotel has 3 restaurants, offers breakfast, 24-hour room service, and features a bar.
What wellness and fitness facilities does Conrad Los Angeles offer?
The hotel features a fitness center, a spa, a sauna, and an outdoor pool.
Is Conrad Los Angeles accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, elevator, pool, and is mobility accessible.
Can guests use digital room keys and contactless check-in/check-out at Conrad Los Angeles?
Yes, digital guest room keys and contactless check-in or checkout are available.
Are there options for families and children at Conrad Los Angeles?
Yes, the hotel is kid-friendly, offers kid activities, and housekeeping services are available.
What nearby cultural venues can guests visit around Conrad Los Angeles?
Guests can visit the Walt Disney Concert Hall, LA Phil theatre, and BP Hall music venues nearby, enriching their stay with iconic arts and concerts.
Where can guests find dining and cafe options near Conrad Los Angeles?
Nearby dining options include San Laurel Spanish restaurant and bar, Patina French restaurant, Panorama Cafe for breakfast and coffee, and Concert Hall Cafe offering American cuisine and sandwiches.
Are there convenient parking facilities near Conrad Los Angeles apart from the hotel parking?
Yes, guests can use the Olive Street Parking Garage located nearby as an additional parking option.