cheapfareguru

1.3
350 reviews

About

Travel Agency
We specialize in last-minute travel arrangements, providing affordable flights across a wide range of leading domestic and international airlines. Whether you're headed to destinations in the USA, the Caribbean, Canada, Mexico, Europe, Asia, the South Pacific, or South America, count on us to swiftly get you there at a great price.

Location

cheapfareguru
117 West 9th Street, Los Angeles, CA
90015, United States

Hours

Reviews

1.3
350 reviews
5 stars
15
4 stars
5
3 stars
8
2 stars
5
1 star
317

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, including rude representatives, long wait times, and unhelpful responses.

Hidden Fees

Many customers reported unexpected fees for changes and cancellations, often without prior notification, leading to frustration and financial loss.

Booking Issues

Several customers experienced significant problems with their bookings, including unauthorized changes, incorrect itineraries, and difficulties in obtaining refunds.

Scam Allegations

A recurring theme in reviews is the perception of the company as a scam, with claims of deceptive practices and unfair charges.

Mixed Experiences

While the majority of feedback is negative, a few customers reported satisfactory experiences, indicating inconsistency in service quality.
  • SP
    Seema Patel
    2 days ago
    1.0
    I booked a ticket from here and i needed help with some of my booking and i called representative and he was rude and didn’t help me out and i had to wait 30 minutes for the help then i called again and got a new person. Worst customer service and support ever. Very disappointing experience
  • AR
    Amanda Rabah
    Dec 8, 2025
    1.0
    My parents booked a flight through this company. They never received the itinerary and so they reached out to have them resend it. It was resent but the company tried to charge a $70 fee for resending the email. My parents were never told about the fee prior to their request. Plus, $70 to resend an email is outrageous. They disputed the fee with the bank and were able to get it refunded by the bank.
  • MM
    Miriam
    Nov 21, 2025
    1.0
    Zero stars for how they treated my mother.
  • AB
    Amb Beh
    Nov 20, 2025
    1.0
    Cheap Fare Guru is a scam! They steal money from you. I booked a flight to Canada. There was a strike and Air Canada rescheduled my flight but CheapFare Guru billed my credit card for $50.00 for changing my flight. I DID NOT CHANGE MY FLIGHT! Air Canada changed it because they were on strike in August.
  • JP
    John Precoda
    Oct 31, 2025
    1.0
    I called to figure out whether we had paid for a checked bag for a return flight because the email seemed to indicate that we did and I was yelled at by a customer service representative apparently named Jenny (she said her extension was 110). I wasn’t even mad about having to pay, I was simply asking and she was immediately condescending and rude. “Do you REALLY think a checked bag for departure AND return would only be $48.90?!?” It was incredible how rude she was. If you purchase anything through this company, I pray that you don’t have any questions or apparently you just get yelled at.

Frequently Asked Questions About cheapfareguru

What services does cheapfareguru offer?

cheapfareguru specializes in last-minute travel arrangements, offering affordable flights with leading domestic and international airlines to destinations worldwide.

Where is cheapfareguru located?

cheapfareguru is located at 117 West 9th Street, Los Angeles, CA 90015, USA.