CH
Cecile Hill
Jun 17, 2025
⭐️⭐️⭐️⭐️⭐️
Amazing Stay – Clean, Comfortable, and Outstanding Service!
My husband and I recently stayed at the Best Western Plus Glendale and was beyond impressed! From the moment we arrived, the front desk staff was incredibly warm and welcoming. The room was spotless, and I mean, truly clean! I even did a white tissue test on the floors, counters, bathroom, drawers, tub, shower, dressers, dining table, TV, and headboard, and everything passed with flying colors.
The room itself was also spacious, which made our stay even more comfortable and relaxing.
We had a small issue with the jetted tub, but the hotel’s Assistant General Manager, Remy, was so professional, attentive, and helpful. He immediately addressed the issue and offered a solution that exceeded our expectations. It's rare to experience that level of customer care.
Every staff member we encountered was polite and accommodating, including the housekeeping team, who kept everything fresh and neat throughout our stay. Breakfast was also a great bonus — tasty, fresh, and well-stocked.
For the price, location, and excellent service, this hotel is definitely a plus! I highly recommend staying here and will absolutely be back the next time we're in Eagle Rock, Glendale, and the LA area.