At the Aiden Los Angeles Downtown Dragon Gate Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Aiden Los Angeles Downtown Dragon Gate Inn will stand out among other hotels in Los Angeles,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Aiden Los Angeles Downtown Dragon Gate Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers noted that the rooms were clean and well-maintained, although some reported issues with mold and unclean bathrooms.
Staff Service
The staff received positive feedback for being friendly and accommodating, though there were some complaints about rudeness and unhelpfulness in certain situations.
Location
The hotel is praised for its convenient location near downtown LA and various attractions, but some guests felt the surrounding area could be unsafe at night.
Parking Issues
Guests expressed frustration with the parking situation, including additional fees and limited availability.
Breakfast Quality
The breakfast offerings were generally considered basic and lacking variety, with some guests expressing disappointment.
HL
Hennirhey Ford Legarda
Dec 27, 2025
3.0
Made a reservation, elevator was not working. And when we made the reservation it was raining, the floors were really slippery. It would be great if they extended the roof a bit so the water wouldn't go to the walkways. Giving 3 stars because the bed was clean and pillows were soft. One more thing, the room does not come with free water bottles. So you'd have to buy your own. And the room was not stocked with toothbrushes you'd have to claim at the front desk. Soap/shampoo/conditioner pump were not full and were almost empty when we arrived
MM
Maya Martinez
Dec 21, 2025
5.0
The rooms were clean and there were plenty of towels. The parking garage was secure and the stairs only accessed by keycard, so I felt plenty safe.
RM
Ronald Mestaz
Dec 10, 2025
5.0
Location is perfect. Walking distance to lots of great places indowntown LA. The neighborhood is walking distance to famous Phillipe's Sandwich but way too many places to add here. A block or two away street vendors selling fresh fruit and samples from all over the world. Rooms very clean and staff friendly. The elevator is not working but it was fine with me. A little exercise is not an issue. The parking structure below the hotel was easy to use. I will definitely be back for LA sight seeing.
CL
Clayton Leonard
Nov 28, 2025
5.0
Got this place last minute was a tad worried because the area seemed a bit rough but it was actually awesome
JC
John Catalano
Nov 14, 2025
3.0
People were nice, room was clean and somewhat updated. Elevator was broken and inwas told itnhad been out of service for quite some time. Not fun when your room is on the 3rd floor. Butnif you want to stay in Chinatown (not sure why on purpose) its ok. Was close to my company office or I would have stayed elsewhere.
Frequently Asked Questions About Aiden Los Angeles Downtown Dragon Gate Inn
What amenities does Aiden Los Angeles Downtown Dragon Gate Inn offer?
The hotel offers free Wi-Fi, an in-house fitness center, in-room mini fridges, and a workspace with a spacious desk in all guest rooms.
Is the Aiden Los Angeles Downtown Dragon Gate Inn a smoke-free property?
Yes, the property is smoke-free, ensuring a clean and healthy environment for all guests.
Where is the Aiden Los Angeles Downtown Dragon Gate Inn located?
It is located at 818 N Hill St, Los Angeles, CA 90012-2395, United States.
What are the check-in hours at the Aiden Los Angeles Downtown Dragon Gate Inn?
The hotel operates 24 hours a day, 7 days a week, so guests can check in at any time.
Does the hotel provide any special offers or promotions?
Yes, guests who stay for 2 nights are eligible to receive a $50 Best Western Gift Card.
Is there a restaurant available at the Aiden Los Angeles Downtown Dragon Gate Inn?
Yes, the hotel features a restaurant on-site for your convenience.
How can guests access the hotel’s Wi-Fi service?
The hotel provides free Wi-Fi access to all guests throughout the property.
What nearby amenities can guests find around the hotel?
Guests can find several nearby places such as the US Post Office and Hill St Cafe, which are convenient for mailing services and casual dining respectively.
Are there any nearby places where guests can grab a coffee or a quick bite?
Yes, Hill St Cafe is a nearby spot where guests can enjoy coffee and snacks before or after their stay at the hotel.
Is the Aiden Los Angeles Downtown Dragon Gate Inn close to any postal services?
Yes, there are multiple US Post Office locations nearby, making it easy for guests to send mail or packages during their stay.