Best Western Los Alamitos Inn & Suites

4.1
562 reviews

About

HotelBest Western
Located in Los Alamitos,CA, the Best Western Los Alamitos Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Los Alamitos Inn & Suites
10591 LOS ALAMITOS BLVD, Los Alamitos, CA
90720, United States

Hours

Reviews

4.1
562 reviews
5 stars
303
4 stars
131
3 stars
71
2 stars
21
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer service experiences were inconsistent, with some staff being friendly and helpful while others were reported as rude and unprofessional.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including roaches in rooms and unpleasant odors.

Room Quality

Rooms were described as dated and in need of refurbishment, with issues like uncomfortable beds and maintenance problems.

Breakfast Experience

Breakfast options were often criticized for being limited, though some guests enjoyed the offerings.

Location and Value

The hotel was praised for its convenient location and reasonable pricing, making it a decent choice for budget travelers.
  • IG
    I G
    Dec 6, 2025
    2.0
    Stayed here three weeks ago. The gentleman who checked me in was very pleasant, and the one-bedroom suite I booked did not disappoint. Breakfast is served in the small lobby area, so we brought it back to our room. Unfortunately, the woman who checked me out was rude and unprofessional, and seemed unhappy that I was granted a late checkout through my membership perks. Her attitude left a negative impression, and because of that experience, I would not return. Great customer service should be consistent, and one unpleasant interaction can impact an entire stay.
  • VV
    Vanessa VonMosch
    Nov 29, 2025
    1.0
    The staff was friendly. However there were roaches in our room! We booked a king suite which had a kitchen. After checking in, we turned the oven on to warm up some food and once the oven was hot, roaches came out from behind the oven. We immediately checked out and asked for a refund.
  • JB
    John Ballard
    Nov 23, 2025
    2.0
    The bad: The room (206) stunk a little bit. Almost swampy. The door to the room did not fit well and there was big gaps on the side and on the bottom. The gaps in the door let in light and sound all night. The top side of the door molding was rotting and the paint on the door was peeling. The fabric chair in the room looked filthy. The Wi-Fi was slow and Verizon cell service was also slow in this area ( not sure if the block walls surrounding the property reduce signal). There was what appeared to be a methamphetamine enthusiast frolicking through the parking lot at one point. The Good: The air conditioning works great. There is a microwave, refrigerator, and coffee maker in the room. The breakfast food area is tiny and the options are limited. The area where you get the food is really close to the tables, which makes it feel really cramped. Overall this did not feel like a Best Western. I had originally booked another hotel but was skeptical so I booked this Best Western. It was a mistake. I had booked the room for two nights but checked out after only one night.
  • WC
    William Chavez
    Sep 29, 2025
    5.0
    Great location, near restaurants and street-access to locations in local area; staff pleasant and accommodating, and always helpful.
  • BW
    Blake Williams
    Sep 3, 2025
    5.0
    Very nice place to stay

Frequently Asked Questions About Best Western Los Alamitos Inn & Suites

What types of internet access are available at Best Western Los Alamitos Inn & Suites?

The hotel offers free Wi-Fi access throughout the property, allowing guests to use the internet from their rooms or the business center.

Where is Best Western Los Alamitos Inn & Suites located?

It is located at 10591 Los Alamitos Blvd, Los Alamitos, CA 90720, USA.