Holiday Inn Express & Suites Loma Linda- San Bernardino S by IHG

4.3
811 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Holiday Inn Express & Suites Loma Linda/San Bernardino. You’ll find comfort and modern luxury at one of the most convenient locations in Loma Linda. Contemporary hospitality and small town charm are waiting for you. Holiday Inn Express Loma Linda/San Bernardino is just a half mile from Hospitality Lane/Restaurant Row and the central business centers, as well as only 1 mile from Loma Linda Medical Center, Loma Linda University and VA Hospital. The hotel is 1.5 miles from San Bernardino International Airport and 20 miles from Ontario International Airport. Relax in your own elegant room featuring stylish décor and amenities, including a microwave, refrigerator, high speed Internet access, wet bar, executive desk, cable TVs, and the best night’s sleep you’ve had in weeks. We can help make your day. Enjoy a swim in our crystal-clear pool or energize in our Fitness Center. Polish that presentation at the Business Center and we even have the right space for your professional meeting. We’re here, ready with all you need to make your trip to Loma Linda/San Bernardino a success. We’re the Holiday Inn Express Loma Linda/San Bernardino.

Location

Holiday Inn Express & Suites Loma Linda- San Bernardino S by IHG
25222 Redlands Blvd, Loma Linda, CA
92354, United States

Hours

Reviews

4.3
811 reviews
5 stars
507
4 stars
184
3 stars
45
2 stars
27
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Several reviews highlighted exceptional service from staff members like Jennifer and Carla, who were noted for their warmth, professionalism, and helpfulness.

Cleanliness Issues

Multiple customers reported cleanliness problems, including dirty carpets, unclean bathrooms, and issues with housekeeping not changing linens.

Breakfast Quality

Feedback on breakfast was mixed, with some guests enjoying it while others criticized the lack of variety and quality.

Customer Service Concerns

There were numerous complaints about poor customer service, including rude staff interactions and unresolved issues during stays.

Noise and Security

Guests frequently mentioned noise disturbances from other guests and expressed concerns about safety and security in the area.
  • MM
    Mitch
    6 days ago
    1.0
    Under new management very rude larger lady disclose too much information about the old manager being fired I was very uncomfortable Staff are very nice people. But the manager makes you feel uncomfortable right away and goes knocking on your bedroom door to make sure you don't have more people than you Put on the booking when it was just myself and my husband.
  • CK
    Carmen Karle
    Jan 5, 2026
    5.0
    I booked a room so I could visit my husband who's in the ICU at Loma Linda medical center. The hotel located on Redlands Blvd was an easy choice because it was super close to the hospital. I ended up staying 4 days because I was having a hard time having to leave my husband and go back home. The room itself was huge a comfortable, the bed was kinda uncomfortable but I managed because I slept when not visiting my husband (the visits took a lot outta me) the continental breakfast was a nice surprise. I thought it was all pastries and coffee, obviously I've never seen a continental breakfast before 😁 everything was fresh and delicious i especially enjoyed the coffee brewer. Where you get to choose your coffee then the machine grinds and brews a fresh cup. Don't drink coffee. But I did for the entire stay 😁 the staff were friendly and courteous, Jennifer is a treasure. She was very kind and supportive. I will return soon, my husband is still in the ICU but he's finally woken up ♥️🥰
  • CO
    Catheleen Omnes
    Jan 3, 2026
    5.0
    My stay at the Holiday Inn in Loma Linda was enjoyable. The hotel was clean, and the room was comfortable, making it easy to relax. The staff and overall environment were nice. While the hot water could have been hotter, it was still manageable. Overall, it was a good experience, and I would consider staying here again.
  • JH
    John Hannan
    Jan 2, 2026
    5.0
    From the moment I checked in at Holiday Inn Express Loma Linda San Bernardino a little after 8pm of December 31st, 2025. my stay was exceptional, and it was all because of Jennifer at the front desk. She welcomed me with such warmth and sincerity that our conversation felt like reconnecting with a long lost friend. Her hospitality was genuine, effortless, and truly heartfelt, making me feel instantly comfortable and valued as a guest. The following morning, I was delighted to see Jennifer again, this time assisting the breakfast team. Her positive energy filled the room and was impossible to miss. Another guest even commented on how amazing she was and asked where her energy came from. She brought so much life and joy to the breakfast area that it elevated the entire experience for everyone there. I decided to extend my stay, and Jennifer made the process incredibly quick and seamless. When I asked for a late checkout, she once again handled everything with the same kindness, efficiency, and grace she showed from the very beginning. Jennifer is an absolute gem. Her consistency, professionalism, and genuine care went above and beyond anything I expected. She embodies true hospitality and is a tremendous asset to this hotel. Because of her, my stay felt special, memorable, and truly welcoming. I will absolutely return and hope to be greeted by Jennifer again. -John Eugenio
  • AA
    Abii
    Dec 29, 2025
    1.0
    My family got in a terrible accident two of them were life flighted. We got to the hotel at 5am the accident happened 12pm the day before and we have not gotten any sleep. We asked if we could check out late because it’s literally the 28th and we’re checking out the 28th. She said no. It wasn’t a big ask and after everything we have been through (my brother who was in the crash needs sleep too) I’m shocked she didn’t allow us a later check out. It’s 5:30 am on the same day. So why would we have to check out at 11am. It wasn’t ridiculous

Frequently Asked Questions About Holiday Inn Express & Suites Loma Linda- San Bernardino S by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Loma Linda- San Bernardino S?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.

Is breakfast included with a stay at this hotel?

Yes, a free buffet breakfast is available to guests.