Holiday Inn Express & Suites Loma Linda- San Bernardino S by IHG

4.3
795 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Welcome to Holiday Inn Express & Suites Loma Linda/San Bernardino. You’ll find comfort and modern luxury at one of the most convenient locations in Loma Linda. Contemporary hospitality and small town charm are waiting for you. Holiday Inn Express Loma Linda/San Bernardino is just a half mile from Hospitality Lane/Restaurant Row and the central business centers, as well as only 1 mile from Loma Linda Medical Center, Loma Linda University and VA Hospital. The hotel is 1.5 miles from San Bernardino International Airport and 20 miles from Ontario International Airport. Relax in your own elegant room featuring stylish décor and amenities, including a microwave, refrigerator, high speed Internet access, wet bar, executive desk, cable TVs, and the best night’s sleep you’ve had in weeks. We can help make your day. Enjoy a swim in our crystal-clear pool or energize in our Fitness Center. Polish that presentation at the Business Center and we even have the right space for your professional meeting. We’re here, ready with all you need to make your trip to Loma Linda/San Bernardino a success. We’re the Holiday Inn Express Loma Linda/San Bernardino.

Location

Holiday Inn Express & Suites Loma Linda- San Bernardino S by IHG
25222 Redlands Blvd, Loma Linda, CA
92354, United States

Hours

Reviews

4.3
795 reviews
5 stars
498
4 stars
182
3 stars
45
2 stars
27
1 star
43

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many guests praised the staff for their friendliness and helpfulness, there were notable complaints about specific staff members being rude or unprofessional.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty carpets, unclean bathrooms, and issues with housekeeping not changing sheets.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in variety and quality.

Room Conditions

Guests reported a range of room conditions, from clean and comfortable to issues with odors, maintenance problems, and uncomfortable beds.

Parking Fees

Many customers expressed dissatisfaction with the unexpected parking fees, feeling they were excessive and not clearly communicated.
  • MD
    Mary Daus
    2 days ago
    2.0
    Not food at all
  • MG
    Michelle Green
    Nov 11, 2025
    5.0
    Carla at the front desk is helpful and friendly.
  • AS
    Anthony Smith
    Nov 7, 2025
    1.0
    I don’t even know what to say. They don’t really want your money so don’t stay here. They won’t let you check in without a physical credit card on you but they’ll allow someone else to send them an email with a picture of their card even if you have pictures of your own. The logic makes zero sense
  • ZI
    Z is
    Oct 28, 2025
    1.0
    We are writing to formally express our profound dissatisfaction with the service and accommodations received during our recent stay. We experienced a significant delay, approximately one hour, in addressing the malfunctioning air conditioning unit in our assigned room. Upon raising the issue with an employee identified as Andrea, we were initially informed that a maintenance technician was en route, yet the individual failed to arrive. When a technician eventually arrived, communication was hindered due to a language barrier, which we consider unacceptable for customer-facing service roles. They finally moved me rooms because it was "available "how can there no rooms be available at 430 in the afternoon and there's only 10 cars in the parking lot. Furthermore, we were dissatisfied with the room assignment and its condition. The room, which was handicap-accessible, was located on the first floor immediately adjacent to the laundry facilities. Given the necessity of having a room, we occupied the unit despite the air conditioning being barely functional. Adding to our discomfort, the room had a persistent odor of cigarette smoke, necessitating that we clean the air filter ourselves. When inquiring with Ms. Andrea about alternative accommodations, she stated that the assigned room was the only option available. Her response lacked apology and was perceived as rude and unhelpful. The combination of the poorly maintained room and the employee's demeanor leads us to suspect the room assignment was an act of discourtesy. As a result of this substandard experience, we intend to cancel our membership and will seek accommodations at a different partner hotel in the future.
  • WS
    William Sanford
    Oct 22, 2025
    5.0
    Exactly what to expect for a Holiday Inn Express. No surprises.

Frequently Asked Questions About Holiday Inn Express & Suites Loma Linda- San Bernardino S by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Loma Linda- San Bernardino S?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.

Is breakfast included with a stay at this hotel?

Yes, a free buffet breakfast is available to guests.