Best Western I-5 Inn & Suites

4.0
717 reviews

About

Hotel
Located in Lodi,CA, the Best Western I-5 Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western I-5 Inn & Suites
6411 W BANNER RD, Lodi, CA
95242, United States

Hours

Reviews

4.0
717 reviews
5 stars
357
4 stars
172
3 stars
87
2 stars
52
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Angel and Chan.

Cleanliness Issues

Several reviews mentioned significant cleanliness problems, including dirty bathrooms, unkempt rooms, and unpleasant odors.

Room Quality

Feedback indicated that while some rooms were clean and comfortable, others were outdated, poorly maintained, and had issues like low water pressure and malfunctioning amenities.

Breakfast Experience

The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking or poorly managed.

Location Convenience

The hotel is noted for its convenient location near the highway and local amenities, making it a suitable stop for travelers.
  • LL
    laura langley
    Nov 10, 2025
    5.0
    Clean, affordable room with very professional and friendly staff .
  • MH
    Mendy Henderson
    Nov 1, 2025
    3.0
    I was not crazy about this place. Lots of homeless people around. Nothing I want to go back to. The spike things they have to keep the birds off the balcony rails have fallen to the point I pray they do not completely fall out and hit someone or their car. The pool is the size of a match box. The washer did not work. Due to someone putting the wrong coins in.
  • AL
    Alicia Laktonen
    Nov 1, 2025
    2.0
    Absolutely awful! Me and my team stay at hotels for work, so we see A LOT. Stayed at this hotel for two nights last week. Got to this room, and ignored for a bit that the toilet wasn't flushing right. Figured it was just me. Nope, roomie had problems too. No matter what we did it would just fill up. Told the front desk lady, she's like, youre not flushing it right. Try again... nothing... we ask them to fix it while we're at work the next day, and when we got back, it flushed ONCE. They don't even have a restroom downstairs! We never switched rooms because we were tired as hell, our stuff was already laid out. Loves was right around the corner so we did that. I showered in that shower too, but didnt realize until morning why the tub was so gross... people have been PEEING in the tub. This toilet has been broken a while. 🤢 Who knows how much water damage and mold is in that bathroom from that. 🤮 Don’t forget that dirty floor towel hanging over the tub in the video... 😵 yeah, it was almost black when I put it down... I didn't use it.. Someone get Gordon Ramsey over there, they need help. Lol!
  • RD
    Raghav Dhir
    Oct 16, 2025
    5.0
    I stayed at the Best Western recently, and I really want to appreciate Angel for her amazing service. She was super friendly, kind, and always had a smile on her face. From check-in to checkout, she made sure I was comfortable and had everything I needed. It’s not easy to find people who genuinely care about guests, but Angel truly does. She made my stay feel special and welcoming. I honestly think she’s one of the reasons this hotel stands out. Thank you, Angel, for making my experience so pleasant — you’re awesome! 🌟
  • VR
    Vicki Reynolds
    Oct 8, 2025
    5.0
    This location is excellent for travelers. It’s right off of interstate 530 miles south of Sacramento. The rooms are very well appointed very comfortable beds and pillows. And the staff is outstanding. I will be back again when I come through this way.

Frequently Asked Questions About Best Western I-5 Inn & Suites

Is there a concierge service available at Best Western I-5 Inn & Suites?

Yes, the hotel provides concierge services to assist guests during their stay.

Does Best Western I-5 Inn & Suites offer free Wi-Fi to its guests?

Yes, free Wi-Fi is available for all guests throughout the hotel.