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Best Western I-5 Inn & Suites

4.0
(736 reviews)

Business Details

6411 W BANNER RD, Lodi, CA
95242, United States
(209) 367-3000
http://bestwestern.com

About

HotelBest Western
Located in Lodi,CA, the Best Western I-5 Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western I-5 Inn & Suites
6411 W BANNER RD, Lodi, CA
95242, United States

Hours

Reviews

4.0
736 reviews
5 stars
368
4 stars
173
3 stars
89
2 stars
52
1 star
54

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including dirty bathrooms, hair in rooms, and unclean bedding.

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, particularly mentioning individuals like Angel and Chan.

Maintenance Problems

Guests reported various maintenance issues, such as broken toilets, poor water pressure, and malfunctioning air conditioning.

Breakfast Quality

While some guests enjoyed the breakfast, others found it lacking in variety and quality, with complaints about food being cold or not fresh.

Overall Experience

The hotel received mixed reviews, with some guests having pleasant stays while others expressed dissatisfaction with the overall condition and cleanliness of the hotel.
  • MM
    Moonletter
    Feb 7, 2026
    5.0
    It was a vacation with my family and it was such a nice stay the staff at the front desk went out of their way to make all the guests comfortable and breakfast was also very nice
  • GT
    Gil Trujillo
    Jan 22, 2026
    1.0
    Low low water pressure, hot water luke warm at best. Tub wouldn't drain a BIG GLOB OH HAIR I PULLED OUT. !!
  • TV
    Taranveer Singh Virk
    Jan 22, 2026
    5.0
    Excellent service, clean rooms, and a very comfortable stay.
  • MM
    Monik
    Jan 21, 2026
    1.0
    If I could put negative stars I would. One hour after checking in my family and I got kicked out for having 3 visitors. The front desk was extremely unprofessional very bad attitude and treated us like garbage!!! The room was not clean and the hotel looks like it came out of a hunted movie!! Do not recommend staying in that hotel ever!!!!!
  • IM
    ivris Garcia (Mercy)
    Jan 11, 2026
    1.0
    The bedroom was clean, but I believe the AC was broken. Bathroom without shampoo or conditioner. I could hear everything happening outside the room and the motor combustion sounds and smells filtered through the AC.

Frequently Asked Questions About Best Western I-5 Inn & Suites

Is there a concierge service available at Best Western I-5 Inn & Suites?

Yes, the hotel provides concierge services to assist guests during their stay.

Does Best Western I-5 Inn & Suites offer free Wi-Fi to its guests?

Yes, free Wi-Fi is available for all guests throughout the hotel.

Brand Certified Facts from Best Western I-5 Inn & Suites

Best Western I-5 Inn & Suites partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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