Business Details
About
Hotel
Located in Lodi,CA, the Best Western I-5 Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
725 reviews
5 stars
363
4 stars
173
3 stars
88
2 stars
52
1 star
49
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Angel and Chan for their exceptional service.
Cleanliness Issues
Numerous reviews mentioned significant cleanliness problems, including dirty bathrooms, mold, and unkempt rooms, leading to a negative impression of the hotel's maintenance.
Room Quality
Guests reported a mix of experiences regarding room quality, with some finding them comfortable and spacious, while others noted outdated furnishings and maintenance issues.
Breakfast Experience
The complimentary breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking or poorly managed.
Location Convenience
The hotel is conveniently located near the highway and various dining options, making it a suitable stop for travelers.
- RARoberto ANov 26, 20255.0I was there like 3 week ago and , I suppose to have my reservation by some website , but till end they cancelled, so when I arrive the guy back to the front desk help me without problems
- LLlaura langleyNov 10, 20255.0Clean, affordable room with very professional and friendly staff .
- MHMendy HendersonNov 1, 20253.0I was not crazy about this place. Lots of homeless people around. Nothing I want to go back to. The spike things they have to keep the birds off the balcony rails have fallen to the point I pray they do not completely fall out and hit someone or their car. The pool is the size of a match box. The washer did not work. Due to someone putting the wrong coins in.
- ALAlicia LaktonenNov 1, 20252.0Absolutely awful! Me and my team stay at hotels for work, so we see A LOT. Stayed at this hotel for two nights last week. Got to this room, and ignored for a bit that the toilet wasn't flushing right. Figured it was just me. Nope, roomie had problems too. No matter what we did it would just fill up. Told the front desk lady, she's like, youre not flushing it right. Try again... nothing... we ask them to fix it while we're at work the next day, and when we got back, it flushed ONCE. They don't even have a restroom downstairs! We never switched rooms because we were tired as hell, our stuff was already laid out. Loves was right around the corner so we did that. I showered in that shower too, but didnt realize until morning why the tub was so gross... people have been PEEING in the tub. This toilet has been broken a while. 🤢 Who knows how much water damage and mold is in that bathroom from that. 🤮 Don’t forget that dirty floor towel hanging over the tub in the video... 😵 yeah, it was almost black when I put it down... I didn't use it.. Someone get Gordon Ramsey over there, they need help. Lol!
- RDRaghav DhirOct 16, 20255.0I stayed at the Best Western recently, and I really want to appreciate Angel for her amazing service. She was super friendly, kind, and always had a smile on her face. From check-in to checkout, she made sure I was comfortable and had everything I needed. It’s not easy to find people who genuinely care about guests, but Angel truly does. She made my stay feel special and welcoming. I honestly think she’s one of the reasons this hotel stands out. Thank you, Angel, for making my experience so pleasant — you’re awesome! 🌟
Frequently Asked Questions About Best Western I-5 Inn & Suites
Is there a concierge service available at Best Western I-5 Inn & Suites?
Yes, the hotel provides concierge services to assist guests during their stay.
Does Best Western I-5 Inn & Suites offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available for all guests throughout the hotel.
What is the address of Best Western I-5 Inn & Suites in Lodi?
The hotel is located at 6411 W Banner Rd, Lodi, CA 95242, USA.
What are the operating hours of Best Western I-5 Inn & Suites?
The hotel is open 24 hours every day of the week.
What brand is Best Western I-5 Inn & Suites associated with?
It is part of the Best Western hotel brand.
Are there any special promotions currently offered by Best Western I-5 Inn & Suites?
Yes, guests who stay for 2 nights can receive a $50 Best Western Gift Card.
Where can I find more information or book a room at Best Western I-5 Inn & Suites?
You can visit their official website at http://bestwestern.com or their Google booking page for reservations.
What nearby dining options are available near Best Western I-5 Inn & Suites?
California Burrito, a Mexican and Tex-Mex fast food restaurant, is located nearby for convenient dining.
Are there other hotels close to Best Western I-5 Inn & Suites in Lodi?
Yes, Microtel Inn & Suites by Wyndham Lodi/North Stockton is a nearby hotel option for travelers.
How can nearby places help customers visiting Best Western I-5 Inn & Suites?
Nearby dining options like California Burrito offer convenient meal choices, and additional nearby hotels like Microtel Inn provide alternative accommodations, enhancing guest experience in the area.