Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Just steps from the Holiday Inn Lancaster, explore the city’s vibrant history, eclectic boutiques, and thriving foodie scene. Our prime downtown location puts you within easy reach of standout attractions like Sight & Sound Theatre, Lancaster County Convention Center, and Spooky Nook Sports Center.
Savor local flavor at nearby distilleries and breweries, or dine in at The Imperial Restaurant, our signature on-site venue. With over 24,000 square feet of flexible event space and a 24-hour Business Center, we’re ideal for both business and social gatherings.
Unwind in our refreshed guest rooms featuring thoughtful amenities and free Wi-Fi, or recharge with a dip in the indoor pool and a session in our 24-hour fitness center. Located close to Amtrak, regional airports, and outdoor adventures like hiking, kayaking, and golf, we’re your perfect base for discovering Lancaster, CA.
Location
Holiday Inn Express Lancaster by IHG
43719 17th Street West, Lancaster, CA
93534, United States
Hours
Reviews
4.1
561 reviews
5 stars
274
4 stars
159
3 stars
66
2 stars
30
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some guests praised friendly and helpful service, others reported rude and unprofessional behavior from front desk staff.
Cleanliness
Many reviews highlighted issues with cleanliness, including dirty bathrooms and unkept rooms, although some guests noted that rooms were clean and well-maintained.
Facilities
The hotel has been criticized for maintenance issues, particularly with the elevator and room amenities, which affected guest experiences.
Value for Money
Guests appreciated the value for money, especially regarding room rates and breakfast offerings, though some felt the quality did not meet expectations.
Breakfast Quality
Breakfast received mixed reviews; while some enjoyed the variety and early hours, others found it lacking in quality and availability.
- PRPamela Rives6 days ago5.0I recently stayed here 3 separate times within the last 3 weeks to help care for my Daddy. The front desk staff was beyond amazing and very, very kind. Though lovely gal Jess gave me a list of all peeps to thank, my scatterbrain can't keep them straight, but she, Anna, and Russel were the folks I saw the most coming and going. I felt they ALL were my "friends" while there when I needed to talk...they kindly listened. Jess even surprised me with a suite upgrade during my last stay, and I felt humbly grateful...still do. Art the maintenance fellow was awesome and kind as well. This hotel is blessed with an attentive, friendly staff including the breakfast and wonderful housekeeping folks. I slept like a rock in my lovely room(s), and will not hesitate to stay again. Quiet, safe parking, all good. Thanks, guys. Pam ❤️
- JEJeffrey ElliottDec 10, 20251.0I had to wait 30 minutes for the front desk person to return from his break and there was no one else available to check me in. When he returned, he told me he always leaves for break around 6-7pm and I just shouldn’t expect to be able to check in around that time. I told him I was surprised the front desk would be unattended and a different Holiday Inn employee standing next to us told me there were plenty of other hotels nearby I should stay at instead. Message received!
- TRTyler ReamerNov 17, 20254.0Great value for the money.
- HPHaJi ClaN PUBGOct 15, 20255.0Good
- TWT WalkerSep 23, 20254.0Quiet, clean, and nice customer service just needs to upgraded
Frequently Asked Questions About Holiday Inn Express Lancaster by IHG
What are the check-in and check-out times at Holiday Inn Express Lancaster?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Is breakfast included with a stay at Holiday Inn Express Lancaster?
Yes, a free buffet breakfast is available for guests.
Does Holiday Inn Express Lancaster offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas at the hotel.
Are pets allowed at Holiday Inn Express Lancaster?
No, pets including cats and dogs are not allowed at this hotel.
Is there accessible parking and mobility access at the hotel?
Yes, the hotel provides accessible parking and is mobility accessible.
Does the hotel have facilities to support business travelers?
Yes, the hotel features a 24-hour Business Center and over 24,000 sq ft of event space.
What fitness and recreational amenities are available?
The hotel offers a free fitness center including elliptical machines and free weights, as well as an outdoor pool and a hot tub.
Is Holiday Inn Express Lancaster located near any notable attractions?
Yes, it's near Sight & Sound Theatre, Lancaster County Convention Center, and Spooky Nook Sports Center, making it convenient for sightseeing and attending events.
How can local transit options help me reach Holiday Inn Express Lancaster?
The hotel is close to Amtrak and regional airports, and also offers a local shuttle service, making it easy to travel to and from the property.
What nearby services could be useful during my stay at Holiday Inn Express Lancaster?
Nearby, you will find services like Tesario Computer Tech Support for IT needs and Sims Weld Shop for appliance repairs. For real estate or insurance, several agencies including Stephen B. Marvin Real Estate and Lancaster Insurance Services are close by.