Business Details
About
HotelWedding VenueBusiness Meeting Locations
Just steps from the Holiday Inn Lancaster, explore the city’s vibrant history, eclectic boutiques, and thriving foodie scene. Our prime downtown location puts you within easy reach of standout attractions like Sight & Sound Theatre, Lancaster County Convention Center, and Spooky Nook Sports Center.
Savor local flavor at nearby distilleries and breweries, or dine in at The Imperial Restaurant, our signature on-site venue. With over 24,000 square feet of flexible event space and a 24-hour Business Center, we’re ideal for both business and social gatherings.
Unwind in our refreshed guest rooms featuring thoughtful amenities and free Wi-Fi, or recharge with a dip in the indoor pool and a session in our 24-hour fitness center. Located close to Amtrak, regional airports, and outdoor adventures like hiking, kayaking, and golf, we’re your perfect base for discovering Lancaster, CA.
Location
Holiday Inn Express Lancaster by IHG
43719 17th Street West, Lancaster, CA
93534, United States
Hours
Reviews
4.1
558 reviews
5 stars
272
4 stars
159
3 stars
66
2 stars
30
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some guests praised the staff for being friendly and helpful, others reported rude interactions and poor handling of issues.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in bathrooms and rooms, with reports of hair, mold, and unkept conditions.
Facilities Maintenance
Guests frequently mentioned problems with the elevator being out of order, as well as issues with room amenities like TVs and air conditioning.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed it, while others found it lacking in variety and quality.
Value for Money
Many guests felt the hotel was overpriced for the quality and condition of the facilities, citing issues that detracted from their overall experience.
- TRTyler ReamerNov 17, 20254.0Great value for the money.
- HPHaJi ClaN PUBGOct 15, 20255.0Good
- TWT WalkerSep 23, 20254.0Quiet, clean, and nice customer service just needs to upgraded
- EEErnie28Sep 3, 20254.0Good customer service, they do clean your rooms which is a big deal for me but the area is ok. Still family friendly. You get 4 pillows too btw.
- AHAmanda HuntAug 27, 20251.0Dealing with the staff has been the most horrible horrible customer service I've ever dealt with
Frequently Asked Questions About Holiday Inn Express Lancaster by IHG
What are the check-in and check-out times at Holiday Inn Express Lancaster?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Is breakfast included with a stay at Holiday Inn Express Lancaster?
Yes, a free buffet breakfast is available for guests.
Does Holiday Inn Express Lancaster offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas at the hotel.
Are pets allowed at Holiday Inn Express Lancaster?
No, pets including cats and dogs are not allowed at this hotel.
Is there accessible parking and mobility access at the hotel?
Yes, the hotel provides accessible parking and is mobility accessible.
Does the hotel have facilities to support business travelers?
Yes, the hotel features a 24-hour Business Center and over 24,000 sq ft of event space.
What fitness and recreational amenities are available?
The hotel offers a free fitness center including elliptical machines and free weights, as well as an outdoor pool and a hot tub.
Is Holiday Inn Express Lancaster located near any notable attractions?
Yes, it's near Sight & Sound Theatre, Lancaster County Convention Center, and Spooky Nook Sports Center, making it convenient for sightseeing and attending events.
How can local transit options help me reach Holiday Inn Express Lancaster?
The hotel is close to Amtrak and regional airports, and also offers a local shuttle service, making it easy to travel to and from the property.
What nearby services could be useful during my stay at Holiday Inn Express Lancaster?
Nearby, you will find services like Tesario Computer Tech Support for IT needs and Sims Weld Shop for appliance repairs. For real estate or insurance, several agencies including Stephen B. Marvin Real Estate and Lancaster Insurance Services are close by.