Business Details
About
Hotel
At the Best Western Plus Lake Elsinore Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Lake Elsinore Inn & Suites will stand out among other hotels in Lake Elsinore,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Lake Elsinore Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Lake Elsinore Inn & Suites
31781 Casino Dr, Lake Elsinore, CA
92530, United States
Hours
Reviews
4.0
818 reviews
5 stars
399
4 stars
207
3 stars
83
2 stars
34
1 star
95
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Multiple reviews highlighted rude and unprofessional behavior from front desk staff, particularly a clerk named Theresa.
Cleanliness Issues
Several guests reported cleanliness problems, including dirty rooms, musty odors, and inadequate bathroom supplies.
Positive Experiences
Despite negative feedback, many customers praised the helpfulness of certain staff members and the overall comfort of the rooms.
Breakfast Quality
Guests had mixed feelings about the breakfast, with some enjoying it while others found it lacking or poorly timed.
Location and Amenities
The hotel is well-located near the freeway and offers good amenities, but some guests noted that certain features were not well-maintained.
- NHNick HotsauceNov 12, 20251.0Theresa at the front desk was rude and oddly combative at check-in. She also let me know it was her time to get off shift and that she didn’t have time to answer my questions. Room had broken flickering ceiling lights.
- MHMendy HendersonNov 1, 20254.0Went here for business. The best thing about this hotel was the view. It was a crazy mess that could have been resolved easily. I had to wait almost 3hrs before the lady at the desk called her boss just to find out all she had to do was change the name on the reservation.
- BMbernd “Peggytravelandmore” mokoschOct 25, 20254.0Auf unserem Roadtrip war es der erste Halt nach Los Angeles. Das Zimmer war groß, Bett sehr bequem , alles sauber , Frühstück ok .
- TSTiffany SanchezOct 18, 20251.0Theresa is an absolute nightmare of a person. Shes ridiculously rude. When we first checked in we were walking to our room and saw family we hadn't seen in YEARS we said hi, they came in our room and met our baby and then they went to their rooms. (we were all there for a wedding) Literally less than 5 minutes. When I went to the desk to get bedding for the sofa couch she rudely said "are you going to have people in and out of your room all night?!" I explained it was family and they were just saying hi and meeting our baby and she responded with "you can only have 3 people in your room, I'll have to come do checks to make sure there isn't more" i told her I didn't care, we only had the 3 and the family we said hi to were also guests in different rooms. Then again on check out day my sister didn't know the front doors were locked at 8am and went to get her coat from her car, she forgot her room key so I walked to the front and opened the door. She tried to stop her from coming in saying she needed her room key. And kept telling her she couldn't come in. Eventually I told her she's a guest and forgot her key and we walked away. She's extremely rude and aggressive for no reason. Theresa made the stay a negative. The only saving grace was a front desk agent named Erica. She was very helpful when the pool lock pad wasn't working and she was so nice. I really appreciate her! So thank you ERICKA!!!
- CJCherish JOct 16, 20255.0Great place to stay while handling some family needs nearby. Opted to drive a bit farther to find a quality hotel in a safe neighborhood, and it was the right choice. Conveniently situated near the freeway, Tesla supercharger, grocery store, and other businesses. Air conditioning was quiet and did not bother me at night. Great black-out shades. Really appreciated all of the closet and drawer space to unpack.
Frequently Asked Questions About Best Western Plus Lake Elsinore Inn & Suites
Does Best Western Plus Lake Elsinore Inn & Suites offer free breakfast to guests?
Yes, the hotel provides free breakfast to all guests.
Is there a fitness center available at Best Western Plus Lake Elsinore Inn & Suites?
Yes, the hotel has an in-house fitness center for guest use.
Is the property smoke-free at Best Western Plus Lake Elsinore Inn & Suites?
Yes, the property is completely smoke-free for the comfort of all guests.
Does Best Western Plus Lake Elsinore Inn & Suites offer free Wi-Fi?
Yes, free Wi-Fi is available for guests throughout the hotel.
What are the operating hours of Best Western Plus Lake Elsinore Inn & Suites?
The hotel operates 24 hours a day, 7 days a week.
What special offer is currently available at Best Western Plus Lake Elsinore Inn & Suites?
Stay 2 nights and receive a $50 Best Western Gift Card.
Where is Best Western Plus Lake Elsinore Inn & Suites located?
The hotel is located at 31781 Casino Dr, Lake Elsinore, CA 92530, USA.
Are there any nearby attractions that guests at Best Western Plus Lake Elsinore Inn & Suites can visit?
Yes, guests can visit The Gamer Escape Room for exciting escape room games and entertainment.
Which religious organizations are near Best Western Plus Lake Elsinore Inn & Suites?
Nearby religious places include First Southern Baptist Church and Anchor In Christ Ministries, which guests might visit during their stay.
What nearby services are available for guests needing mobile phone repair or IT support?
D&R Electronix Cell Phone Repair and 911 Gadgets offer mobile phone repair and IT services near the hotel.