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Best Western Plus Lake Elsinore Inn & Suites

4.0
(827 reviews)

Business Details

31781 Casino Dr, Lake Elsinore, CA
92530, United States
(951) 674-3131
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Lake Elsinore Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Lake Elsinore Inn & Suites will stand out among other hotels in Lake Elsinore,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Lake Elsinore Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Lake Elsinore Inn & Suites
31781 Casino Dr, Lake Elsinore, CA
92530, United States

Hours

Reviews

4.0
827 reviews
5 stars
405
4 stars
208
3 stars
83
2 stars
34
1 star
97

What are people saying?

AI-generated from recent customer reviews

Staff Issues

Multiple reviews highlighted unprofessional and rude behavior from front desk staff, particularly a manager named Theresa.

Room Cleanliness

Several guests reported issues with room cleanliness, including dirty bathrooms and musty odors.

Positive Amenities

Many customers appreciated the spacious rooms, good breakfast options, and convenient location.

Customer Service

While some staff were praised for their helpfulness, overall customer service experiences were inconsistent, with many guests expressing dissatisfaction.
  • RR
    rickyobear1
    Feb 9, 2026
    5.0
    Best Western is my go-to property no matter where i land! Elsinore is no exception. The location is central to starting great rides in the region and many local businesses are certainly worth visiting. Reservations are made simple to complete and on the odd occurrence of necessitating change, i’ve yet to encounter difficulty finding resolution. Staff are consistently pleasant, and responsive to issues brought to their attention. Thank you Theresa. A lifetime on two wheels has brought experience to deal with the unexpected…Best Western has been a good companion in my travels. Always recommended.
  • SM
    Sergio Mota
    Jan 30, 2026
    5.0
    Las habitaciones son grandes y espaciosas. Hay refrigerador , y cafetera como amenidades, la tele es smart pero esta desprogramada . No se puede conectar a youtube ...lo demas esta acorde al precio
  • GP
    Gege Popo
    Jan 7, 2026
    1.0
    THE MANAGER THERESA COMPLAINING ABOUT SMOKING OUTSIDE AND FOLLOWING HOTEL RULES, SHE ALREADY HAVE COMPLAINTS ABOUT HER ON HERE. About a smell on your clothes and your not even smoking inside the hotel , but you get harassed every day like you do is unfair, and there are other people who stay here that smokes and smell bad cigarettes and vape but she only says it's me .. please someone help me with this matter , once I said I wanna call corporate she opens the fire exit by my door to make it look like more then what it is , house keeping don't speak English, there is another manager with a ponytail that.dont say anything and don't have no problems with and smells , but soon as Theresa get on shift she is harassing and picking, for nothing at all NOW SHE THREATENING TO KICK ME OUT OF HOTEL FOR A SMELL ON MY CLOTHES. CONTACTED BBB ALSO THE CEO OF BEST WESTERN PLUS Larry Cuculic. She is very unprofessional
  • NV
    Nathalie Villa
    Jan 1, 2026
    4.0
    Great spot in lake Elsinore for a quick night stay. Breakfast was good - loved the coffee, our room was extremely clean and had plenty of space.
  • AC
    Alfredo Castaneda
    Dec 29, 2025
    1.0
    Spa in room was dirty once hot water hit the metal cap whole tub got dirty when i reported it they moved me to a room with no spa in stand was told to speak to management in morning when I did speak to the manager Teresa she was rude and quick to try to blame me for things once I asked if I can get a discount on my room since i didn't get a spa in my new room since the first one I got was dirty then she told me "if its dirty then why you staying here" this was my first and last stay here for sure SAVE YOUR MONEY GO SOMEWHERE ELSE

Frequently Asked Questions About Best Western Plus Lake Elsinore Inn & Suites

Does Best Western Plus Lake Elsinore Inn & Suites offer free breakfast to guests?

Yes, the hotel provides free breakfast to all guests.

Is there a fitness center available at Best Western Plus Lake Elsinore Inn & Suites?

Yes, the hotel has an in-house fitness center for guest use.

Brand Certified Facts from Best Western Plus Lake Elsinore Inn & Suites

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Certified March 01, 2026Yext Knowledge Graph
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